Aqua Shine Pools

A 301 Reviews

Founded 2003 • Angie's List since November 2010

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Licensing

Licensed
Bonded
Insured
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Hours

Monday
8:00 AM - 4:30 PM
Tuesday
8:00 AM - 4:30 PM
Wednesday
8:00 AM - 4:30 PM
Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM

Company Contact

PO Box 80977

Phoenix, AZ 85060

Description

Aqua Shine Pool Services include tile cleaning, acid washes, weekly pool cleanings, pool/spa/hot tub repairs, equipment upgrades and installations, ordering supplies and more! Weekly pool cleaning and maintenance, you can count on Aqua Shine Pools for reliable pool care. We pride ourselves in providing the best in pool cleaning and maintenance services. We have expertise in equipment updates and most pool repairs. Aqua Shine Pool Service holds over 100 years combined experience in the pool industry!...

Verified Reviews

301 Total Reviews
Reviews by Rating
A Rated
229
B Rated
27
C Rated
13
D Rated
16
F Rated
16
Read reviews by category
pool and spa cleaning (301)deck cleaning (4)fountain installation (3)plumbing (11)screen repair (4)lawn & landscaping (1)
Showing 1-10 of 301 reviews
F

RATED

09/08/2018

Used this company for a few years to service my rental property with tenants that treated my home like it was their own. I went to check on my pool and it was a complete mess - broken baskets, leaking motor and pop up system in disrepair. Despite the pictures taken each week, they were just dumping chemicals and running - with my money. When I escalated the situation, all I received was an invoice...

DESCRIPTION OF WORK
Weekly Pool Service

CATEGORY pool cleaners

COST $110

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/31/2018

SERVICE PROVIDER RESPONSE

Thank you for the feedback. As a valued client over the past years we always appreciate receiving experience updates so that we can address any concerns. Unfortunately, a work order was not created for the baskets which needed to be replaced as the client has noted. This has been addressed with the service technician at this time. We did provide a work order to take care of the items which were in...
B

RATED

12/05/2017

Went ok. They did not knock on door to let my wife know they were there. I found them working. Then they left without talking to us. I asked them to look at gage I think needed to be replaced and give me a quote and they did not. I called later and person I spoke to said to send him pic and he would let me know. I did and I never heard back. The basic service they did seemed fine.

DESCRIPTION OF WORK
Needed pool filters cleaned and quote to replace gage

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/05/2017

A

RATED

11/13/2017

I highly recommend this company. Every service is immediately followed by an emailed invoice leaving you know doubt if the pool guy has come yet or not. They are polite and do a very thorough job. I wish I had given up on my old pool company (starts with Abe's...) years ago.

DESCRIPTION OF WORK
Weekly pool cleaning

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/13/2017

SERVICE PROVIDER RESPONSE

Thank you for your great review! If there is ever anything additional we can do for you or questions please reach out right away and we will be sure to address. Take care, -Aqua Shine Team
F

RATED

10/29/2017

The pool guy, Scott, brushed the sides of my pool, creating a cloudy mess so that I couldn't even see the bottom. He then said he could dump hundreds of dollars in chemicals in the pool for a quick fix, our come back the next day and start draining the pool, which would take 2 days, then acid wash, refill and balance the chemicals. When he didn't show up the next day, I called and was told we were...

DESCRIPTION OF WORK
I needed algae cleaned up so the pool would look nice for a party the coming weekend.

CATEGORY pool cleaners

SERVICE PROVIDER RESPONSE

Thank you for leaving this review! Please see below for details of interaction, if there are any further questions or services we may offer, we would be happy to address. Client called in with a request to have someone come out same week. We were able to make arrangements and accommodate a visit the following day. Upon arrival it was determined that a drain of the pool was the best course of actio...
A

RATED

09/20/2017

The young man who did the work arrived on time, asked where I wanted him to do the cleaning, did the job efficiently, and did not engage in any gamey up-selling. I'm quite impressed.

DESCRIPTION OF WORK
Cleaned my pool filters.

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/20/2017

A

RATED

09/04/2017

It went great, service was completed on time, advice on equipment maintenance was thorough and we appreciated it.

DESCRIPTION OF WORK
Various repairs on pool hardware.

CATEGORY pool cleaners

COST $750

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/26/2017

A

RATED

07/31/2017

Great job, professional and arrived as scheduled.

DESCRIPTION OF WORK
Pool clean

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2017

A

RATED

04/13/2017

Price is a little bit high. The people you talk to are great. They took a little longer to get the work done than anticipated.

DESCRIPTION OF WORK
I had a pool re-surfaced.

CATEGORY pool cleaners

COST $6,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2017

C

RATED

04/10/2017

They cleaned our pools weekly. In the beginning their work was stellar however our pools are quite complex. As we continued using their services, it started to look worse and worse. I would call regularly for follow up cleanings as it never looked perfect under their care. The owner, Brendan, was very helpful in trying to get out there and getting Technicans out there, but ultimately the pool was ...

DESCRIPTION OF WORK
They cleaned our pools weekly I did repairs as necessary

CATEGORY pool cleaners,fountains

COST $250

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/01/2016

SERVICE PROVIDER RESPONSE

Thank you for your feedback and apologies for any concern regarding services performed. We very much enjoyed having you as a client and servicing your property for over two years. This property did have an elaborate system which required multiple service visits per week. There were equipment issues which required repairs and resulted in the pool being unable to be kept to our standards. Again, thi...
A

RATED

02/14/2017

The workers are fine. I didn't have any problems. They are really good at communicating with me.

DESCRIPTION OF WORK
Pool service and maintenance.

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/15/2016

Services Offered

Pool Maintenance, Leak, Plumbing, Deck, Acid Washing, Tile Cleaning, Heater, Pump, Motor, Filter, Installation & Salt Systems Repairs

Services Not Offered

vinyl, pool painting, above ground pools, above ground spas

General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Discover, Check, Visa
Senior Discount
No
Emergency Service
No
Warranties
Yes