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Alien Air Conditioning

in business since 2008

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About Us

on Angie's List for 10 years

Alien Air Conditioning and Heating. We are a Green company, we properly recycle everything that involves our company, from freon to copper. We are an APS and SRP (your utility company) qualified contractor. What that means is that APS Qualified Contractors are licensed, bonded and insured members of the Arizona Heat Pump Council, and are committed to a rigorous continuing education program for their service technicians. We perform a load calculation on all new installs, and our technicians follow a complete checklist from beginning to end so I, the owner, can make sure every install is done perfectly. I have my technicians take before and after pictures for my customers. After installation I do a follow up to make sure the install was done correctly, the jobsite is clean and the customer is satisfied. We are a referral driven company, so you the customer are always completely satisfied and proud to recommend us to other people. I am working with property managers like Prudential, Mode Commercial, etc... I have testimonials from actual customers with phone numbers, and I am dedicated to customer service. "Keeping Space Cool." What do you call a spaceship without air conditioning? A frying saucer!!!

Contact Alien Air Conditioning

Phone Number

(602) 824-9494

Address

7235 North 30th Ln
Phoenix, AZ
85051

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Ratings and Reviews for Alien Air Conditioning

A

Review: Hvac Repair Service
1 year ago

Capacitor failed, no heat or cooling happening.

Excellent! Chris provided a choice of solutions based on the age of the current AC unit, with no pressure to pursue either choice, only the pros and cons of pursuing either route. No pressure either to choose one manufacturer over another. No pressure either to purchase a maintenance plan, simply explained the cost vs benefits, which, frankly, make perfect sense in this climate.
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
2 years ago

APS energy audit and suggested repairs to AC Unit.

Explained as he went along and was very through.
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
2 years ago

They did the SRP assessment test.

Everything was fine. They sent pictures of our furnaces and made suggestions on how to make our home more energy efficient. Included in the summary were the SRP rebates for the work that they recommended. We received a follow up call to see if we had any questions.
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
2 years ago

Energy audit and repairs.

All the necessary/recommended repairs were thoroughly explained and professionally rendered.
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
3 years ago

a fuse needed to be replaced

the young man was efficient and did a great job
Services Performed
- Hvac Repair
B

Review: Hvac Repair Service
3 years ago

New air conditioner and air handler installation

We have used them before, and that was why we used them again. And still use them to provide maintenance twice a year. My wife and I were driving somewhere in Oklahoma on our way to a Midwest vacation. Or so we thought. It was a Saturday when we received a text from our tenants -- the air conditioner had died and it was 110 degrees outside. Luckily they had family in town they could stay with during the replacement. We new the aged air conditioner was on its last legs, but it was working well and we had hoped to get another couple of years out of it before we had to replace it. Our rental townhouse was built in the 1970's. We called Alien on Saturday. Did I mention it was a Saturday. Someone was at the townhouse within a coupe of hours and assessed the situation -- the air conditioning system was dead on arrival. It was an old system and was still using a refrigerant that was no longer allowed for new systems -- it meant we also had to replace the still functioning air handler. Such is Federal compliance. By Sunday we had an estimate for installation of a new system. By Tuesday night our tenants were back in the townhouse, cool and grateful to be back -- going back home to live with mom and dad for a couple of days was ok, but, it wasn't home anymore. It was an incredible piece of mind to know that we could depend on Alien Air Conditioning to quickly and efficiently do the right job for a reasonable price, I say that with confidence because we have been using them for a couple of years for maintenance and had them replace out air conditioning system at our house two years ago (two air conditioners and two air handlers). For that project we had the advantage of time. Our 22 year old system was working, but maintenance costs were indicating it was time for a replacement. We checked a total of seven different air conditioning services and had four of them come to our house to provide an estimate (including the company we had been using for maintenance for the prior ten years). Alien air conditioning was an easy decision. The person who provided the estimate was the person who was hear installing the new system and not a salesman whom we would never see again. We are and continue to be a satisfied customer. This may age me a little bit, but, Alien Air Conditioning "You Rock!!"
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
3 years ago

They provided a check up on our air conditioning unit.

The technician arrive on time. He conducted the inspection of the unit and gave a written report. The next day he sent photos of the readings that were indicated in the report. He explained some possible areas of concern to my wife and indicated services that were available to address those concerns. No pressure, just information.
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
3 years ago

Alien Air Conditioning replaced a blower motor in my roof-mounted a/c unit.

Alien Air Conditioning was a referral from a friend whom I now owe a significant favor. I called on Monday morning following a weekend without a/c and 110˙ + temperatures. The kids and I had already holed up in a nearby hotel and with my wife out of town on business, getting the problem fixed was a matter of considerable urgency. I was greeted by a very friendly and professional voice on the phone. Given this was one of the first big Arizona heat blasts of the Summer, I was expecting a 2-3 day wait for service. But I was told a technician would be out that same afternoon. A couple hours later, I got a call advising that the technician would be held up on a previous job and that another technician would be rerouted to accommodate. Dropping the ball on the projected time of service is practically an industry standard. I was very impressed that Alien Air Conditioning put promptness in such high regard. It's just good service. I got a call from Jose a short time later to tell me he was about 20 minutes out. So far, so good. In just a few minutes after arriving, Jose had confirmed the diagnosis and ordered the requisite parts. Although the job necessitated leaving the unit partially disassembled, he left the area very tidy. As promised, he was back the next morning with the motor and had it installed in short order. I was very impressed by Jose and his professional, efficient manner. I will ask for him by name in the future and will absolutely recommend Alien Air Conditioning. He had the whole job wrapped up and the invoice in my hand in just about an hour. The air was back on and the temperature in the house dropped quickly. Top notch work all around. I own rental property and sit on an HOA Board of Directors. I'll be back.
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
3 years ago

Sealed air ducts

The service gentleman was polite and professional. He sealed all the ducts and cleaned up after himself. He was friendly to my dogs.
Services Performed
- Hvac Repair
- Air Duct Cleaning
A

Review: Hvac Repair Service
4 years ago

About 6 months ago we needed to replace our two air conditioners and air handlers. We purchased the new Trane units from Alien Air Conditioning and they also installed the units. We spent over $10,000. We also purchased a service contract with Alien to keep the new units maintenanced. This week we were quite dismayed when our brand new primary air conditioner stopped working and our thermostat kept going to a completely white screen. Eventually the primary air conditioner stopped working all together and the thermostat was unuseable Turns out our new Trane air conditioner and Thermostat were and are working perfectly. The problem was that our drain pan on the primary air conditioner was not draining and that the system was shutting down to prevent the drain pan from overflowing and dripping onto our ceiling. The drain had not been cleaned out in over twenty years. We are the original owners. The cost to clean out the drain pipe and replace part of the pipe. $0. It was included as part of our normal service call. Yes, instead of hitting us with an unscheduled emergency bill, Alien decided that since we were close to our normal semi-annual service call, that they would just fix the problem and do the normal maintenance. We have had numerous air conditioning service contracts over the years, and from experience, I don't know of any other service that would not have billed separately to fix the drainage problem. Thank you Alien

see above
Services Performed
- Hvac Repair

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Alien Air Conditioning

Compare quotes from up to 3 heating & cooling contractors!

About Us

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

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