A1 Garage Door Service

B363 REVIEWS

Founded 1998 • Angie's List since October 2010

Angie's List certified badge

Service Categories

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

3254 E Broadway Rd

Phoenix, AZ 85040

Description

A1 garage door service is one of the top and highly rated garage door companies servicing the Phoenix Valley since 1998. We're family owned & operated and offer Lifetime warranties on all parts. Here at A1, we service all major brands of operators and doors. Residential and Commercial repair and installation of garage doors is our specialty. We also offer epoxy flooring. Remember; "A1 from day one!". Award winning. Additional website: http://a1garage.com/phoenix/...

Verified Reviews

363 Total Reviews
Reviews by Rating
A Rated
286
B Rated
29
C Rated
13
D Rated
10
F Rated
25
Read reviews by category
Garage Doors (363)
Showing 1-10 of 363 reviews
F

RATED

01/21/2020

We called because our garage door wouldn't open. The repairman said we needed new springs even though they weren't broken and would have to go from there if that wasn't the problem. This would cost around $800.00. We told him no that we weren't going to replace the springs since they weren't broken. After about 15 minutes of arguing, my husband told him we would contact someone else. He then said ...

DESCRIPTION OF WORK
Garage door wouldn't open.

CATEGORY garage doors

COST $20

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/20/2020

A

RATED

12/10/2019

It was an emergency after-hours repair after the notification was made, I was contacted that the contractor would arrive within 30 minutes, he arrived within 20 minutes. he was professional and explained the service he was providing. the repair amount was actually what was quoted. The after hour fee was waived. Very happy with the service. would strongly recommend to anyone else.

DESCRIPTION OF WORK
Replaced the garage door spring.

CATEGORY garage doors

COST $302.84

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/09/2019

F

RATED

10/18/2019

They were supposed to come 10/17/19. They called and rescheduled for 10/18/19. They called 10/18/19 to reschedule again. My car is still in the garage. Canceled Appointment, will find another repair company.

DESCRIPTION OF WORK
garage door would not open

CATEGORY garage doors

WORK COMPLETED ON 10/18/2019

A

RATED

08/19/2019

Snagged the Angie’s List deal for a $35 garage door tune up. Called A1 the next morning and was scheduled for 2 days later. The appointment window was 1:00-6:00, which I thought was excessive, but was told the tech would call when he was on his way. Jayson called about 11:45 and asked if he could come in 25-30 minutes. He arrived about 12:15. Right after he called, I received a text with a link th...

DESCRIPTION OF WORK
Garage door tune-up and roller replacement.

CATEGORY garage doors

COST $134.55

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/19/2019

A

RATED

04/19/2019

Totally recommend A1 Garage Door Service. Very professional and answered any questions or concerns we had. Offered to program our car to the new garage door opener they installed, which was very helpful. One small issue was promptly taken care of.

DESCRIPTION OF WORK
Replace garage door opener

CATEGORY garage doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/11/2019

A

RATED

03/23/2019

A1 Garage Door Service responded to my door crisis with amazing speed and quality of service. The office phoned the morning of the appointment to confirm the arrival time. The serviceman, Ed J., arrived on time, thoroughly checked the door and its components, provided me with an estimate, then repaired the door with efficient competence and professionalism. It was very clear that he knew exactly w...

DESCRIPTION OF WORK
Replacement of garage door spring and bearings.

CATEGORY garage doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/23/2019

A

RATED

01/16/2019

It was my lucky day when I found Brendon Colby & A1 Garage Door Service! How wonderfully refreshing to find a technician & company who not only don't do their best to take advantage of you at a vulnerable moment, but bend over backwards to work with you & help you out. They are so much more ethical & reasonably priced than another "top" company I had previous dealings with. Not to mention, Brandon...

DESCRIPTION OF WORK
Garage door motor replacement

CATEGORY garage doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/16/2019

D

RATED

12/12/2018

they came and checked. they said the cables were broke too. 2 cables $99. I had coupon for $149, 2 springs replaced (i said replaced here). but I was charged labor ($135). so total they charged me $416. I dont understand, if the coupon said 'replaced' , then why did they charge me for labor as well. Am I missing something here? Maybe I misunderstood the wording? ok, after a while, i was called and...

DESCRIPTION OF WORK
had to replace 2 springs

CATEGORY garage doors

COST $685

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/12/2018

C

RATED

10/15/2018

Work ok for the first few openings and now it is extremely difficult. So I called them back to come out and fix there mistake. As of today October 15th 2018 I had a appointment between 8am and 1pm. They failed to show and I had to call them as ask what’s up and my service was low priority so they inconvenienced me. I had to be polite and argue with them to wave charges when they do come out. Which...

DESCRIPTION OF WORK
Had to reattach a sagging garage door motor and tune up.

CATEGORY garage doors

COST $160

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/11/2018

SERVICE PROVIDER RESPONSE

We sent a tech (Ed J) back out there and he solved the problem and left a happy customer.
F

RATED

10/08/2018

I selected A1 Garage after reading all the positive reviews here. I called in on Labor Day and they were able to schedule me an appointment that day. I was relieved, my work schedule is Monday through Friday and I’m away 5-5 so getting repairs completed is difficult with that schedule. The technician came out and advised what piece needed to replaced. In the track, there was a piece that would cli...

DESCRIPTION OF WORK
garage door repair

CATEGORY garage doors

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/05/2018

SERVICE PROVIDER RESPONSE

We have worked on this and resolved the issue with this customer. She has changed/updated/improved her rating on other social media platforms. Thank you.

Services Offered

Garage doors repair, installation, electric openers & keyless entry.

Services Not Offered

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General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
No
Payment Options
Visa, MasterCard, Discover, Check, Financing
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes
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