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Hvac Repair reviews in Peoria

Real People ~ Real Reviews ~ Real Results

  • Tech came onsite promptly. He was extremely professional and courteous. He allowed me to watch and diagnose the issue and complete the repair. A week alter my second unit went down. The same tech was onsite and we did the same procedure. Really nice field guys and office staff. Their sales guy quoted us for 2 new units with a fair price (our units are 17 years old). Totally satisfied.
    - Nolan S.
  • We priced the same machines from Trane with four contractors for apples to apples comparison. Bell was the least expensive of the four, with the top two being quite close to one another except Bell also included duct cleaning in their proposal. We stepped up to pretty sophisticated machines and control devices with variable speed components everywhere we could so it wasn't an expensive exercise to buy two sets. The work was done on time and as proposed and works exactly as expected.
    - Joe M.
  • I bought my new A/C from Parker and Sons 9/29/17, so July, 2018 is the first month that my system has had to handle the higher summer temperatures. When my 2 units could not maintain my desired temp, I was disappointed! Mike B spent over 2 & 1/2 hours at my home. He educated me on the advantages and disadvantages of this, my first ever high-efficiency A/C. He programmed my thermostat pads for best choices for the hottest months. He went outside to the condensers and optimized the coolant pressures and all the settings there to increase the efficiency and also changed a suspicious looking switch BEFORE it failed. I was initially very angry, but when Mike went the extra mile for me, my attitude changed. Now I am a fan of Parker and Sons!
    - JAMES S.
  • Let me start off with, I have had a few issues with my ice maker on my fridge previously. I called Home Depot and they recommended several companies to come out and fix my ice maker. They sent out this company and this is where my nightmare begins. First off, J and H have terrible phone etiquette. When I called to see when they were coming, it was as though I was inconveniencing them. I just figured this guy was a miserable person and so I didn't want to judge the company. A technician showed up with a trainee and the first thing the trainee did was ask to use my bathroom. I was taken a back by this, but said yes of course. The boy that was the tech was very nice and proceeded to try and figure out what was going on with my ice maker. He called the company and was suggested by the person on the phone to take the whole ice maker apart. While dismantling the ice maker he dropped this huge drill in my fridge. Ok, I thought for sure something broke because it was a hard, loud drop. Fast forward to the ice maker issue, it turned out that some sort of panel needs replacing and I was happy that they may have figured out what the issue is. The tech explained to me what may be the issue and it is fixable. I was happy to hear this and even told him I just want it fixed, I love this fridge. He said they would send this over to HD and let them know his recommendations and will have it fixed next week, "Great!" I said! Later on that evening my husband went to retrieve ice and there was still no ice and when we placed ice from a bag of ice we had, it still would not dispense (where as before this was never an issue). Then I noticed a huge crack from where he dropped the drill. Well, this is Friday and I could not call till Monday. I called first thing and asked for the manager and Bob said there is no manager. I asked for the owner and he said that they were a corporation. He said you can speak with me. I proceeded to tell him my experience and he said, ok let me check with the tech. Bob comes back on the line and says ( in a very loud condescending tone) the tech and his assistant did not drop the drill and that I just want a new fridge. I said what? The fridge is new, that makes no sense. In fact I told the tech, I am glad he figured out finally what was wrong, so it can be fixed. He start yelling at me stating, "that's my son and he would not lie to me". He start to become very belligerent with me. It scared me half to death. I hung up and called HD, and let them know what happened and they said the would get the field manager on it. They said that the company would have to fix the crack and ice maker. I am scared to death for these people to come back out. So, I am going to file formal complaint about them and if need be, go to small claims court for this. If any of you would like to join me in this claim please feel free to email me at den2171125@gmail.com.
    - dena g.
  • The technician that diagnosed was a great communicator and educator. We came to an agreement on course of action and price. He scheduled the work for the next morning. The install crew was there on time with a courtesy call in advance. They did the install of the condenser in what seemed like the right amount of time. The refrigerant instal went well. The technicians took great care in getting their exact target temperature offset. They went above and beyond to ensure perfection. Job well done.
    - Marty S.
  • Very well. Mike is thorough, professional and punctual. This is the 4th encounter we've had with Action Air and have been completely satisfied every time. We plan to call him back in the fall for the furnace checkup.
    - Marianne Y.
  • When GreenID came out and did the testing Mike the tester was accurate and explained alot of what he found. I was surprised when all the result came out that my house wasn't that bad and the recommendation that they had was what I was already thinking and they didn't try to get me to fix irrelevant things. GreenID will be coming out and doing the work within the next few weeks.
    - Justin W.
  • Excellent! Very helpful in explaining everything to me so that I understood what all he was doing. Harry was our technician and it's his 2nd time at our home. I will request his coming for our fall service. Great guy!
    - Gretchen W.
  • We had a very good experience with For Energy. They made very good recommendations on how to make our home more energy efficient. They completed all the work on time & cleaned up the entire house before they left.
    - David S.
  • They found we were totally lacking insulation throughout the attic, some bare areas. Several ducts had holes in them & shortened some ducts to increase air flow..There was a lot of leakage from the attic coming down into the house. We just had all the work completed the crew was amazing. They also before & after pictures
    - Amelia M.
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HVAC Contractors in Peoria

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