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Door Installation reviews in Peoria

  • A
    Gaio Contracting Inc
    Gaio Contracting Incorporated (GCI) provided excellent, professional workmanship and customer service for the remodel, flooring, and painting of our master bath, master bedroom and closet. From the time the contract was signed, GCI communicated a timeline of events. They first inspected the arrival of our vanity and cabinets and took care of the re-order of cabinet fronts and panels that were received damaged from the factory. Second, they set the timeline of the project start date based on the replacement parts arrival. Once the project was set to begin, they took care of everything. They gave a 3 week timeline to completion. They finished in 3 weeks right on time. Their workmanship and attention to detail was amazing. They went above and beyond the call. We had a few modifications required to complete the project but GCI wasted no time in making the corrections. The modifications were all requested by us. When the shower glass company came to do their measurements, they complimented how square the tile work and walls were. I will be using GCI for the hall bath remodel in fall of this year. I would like to thank Lisa and Rick for really making this project as painless as possible.
    - Henry M.
  • A
    United Lock Service, LLC
    Nathan responded with a call within five minutes of my request for a quote. His price was more than reasonable and he was right on time. I asked him to install a new front door security latch & deadbolt and to re-key four other doors, as well as cut a few spare keys. He was friendly, efficient, courteous and fast. I cannot recommend his services enough! A+
    - Natalie M.
  • F
    Priority One Home Repair
    I contacted Chris through Angie's List last July. He met us at our new home (July 7th) to go over a lot of things I wanted remodeled BEFORE moving into our new home. Chris seemed very knowledgeable and appeared to live via morale and ethics. We had a short time to choose a truthworthy contractor who could accomplish what we were asking and by the deadline. Chris promised he could get the new tile laid, the entire inside home painted, and the pool fence done in 2 wks prior to moving in @ end of July. I wanted this part of the remodeling done by July 28th, to give us time to move from our old house to our new one. Though we moved a few boxes over prior to EOM, I would have to store them in the garage and the garage gets very hot mid-summer in Arizona! Also, Chris and his crew took up a lot of room in the garage with their trash. I received my keys to my new home on 7/18/17, with the expectation that remodeling would start asap. Chris's first day with our home was 7/25/17 in which he started the ripping up the carpet and laying file in our main bedroom. Needless to say, we were forced to extend our old house lease by an entire month (my landlord would not extend by a couple wks) in order to get our new home move in ready, with time to move from one home to the other, and cleaning time at the old home. Note, that our first night in our new home ended up with my 11 year old son in the emergency room because of his asthma. From all the tearing up of the existing tile from our kitchen, the air was a thick mess, but we had no where else to go, considering all our new furniture was delivered at our new home and we threw away all our old furniture from our old home. My son was hospitalized for 3 days. I will give Chris credit that he purchased a couple new filters and replaced them for us while we were in the hospital, caring for our son. We had to pay an entire extra month for rent, electricity, water, etc. That definitely was not in the budget. However, I decided to move forward. We paid Chris as he asked, totaling $21,825 plus $1500 for paint to Dunn Edwards (as he recommended), plus $2800 for tile to Floor & D��cor (as he recommended). The first 2 or 3 days went well. After that, there was not a day that went well. Note that I have never done anything like this before and put a LOT of trust in Chris. Not one time, prior to starting our project, did he mention that we would not be a priority to him and that he had other projects rolling at the same time. When the project first began, I would leave work and meet my husband at our new home, as we were super excited to watch the progress. Then day 4, nothing. No one had even come out. This was the beginning of many many no shows, cancellations, ignoring, and sloppy work. Our biggest complaint, was the tile that was laid. Chris didn't lay tile himself, but he assured me he knew a great guy, Rob, that would do the best work. Sounded good to me! Until we started moving in our furniture and we started realizing the tiles were not even. We began tripping on uneven tiles, we have broken 2 table chairs, our kitchen table's legs are breaking, guests have tripped on the uneven tiles, and lots of snickers and comments from guests we've had visiting. This guy, Rob, was supposed to visit our house the fall of 2017 (said Chris). Nothing ever happened. Chris finally gave me Rob's phone number. I waited till after Christmas and New Year's (out of respect) and texted Rob my concerns. We made an appointment of Feb 9th, since that's what was convenient for Rob. He no showed (after I rearranged MY time to be home and ready). I then contacted Rob on Feb 17th with no response from Rob. March 5th I reached out again. Finally, March 9, 2018 I heard from this Rob guy promising me he would be working at another project the following week and would stop by. (How nice of him to scheduled yet another time that was convenient for him! I clearly was not a priority). March 12th he showed up with a lady (maybe his wife?) to take a look at the tile. He snickered and said I bought cheap tile and that's what I get. I couldn't believe my ears! Especially since prior to buying the tile, I had asked Chris SO MANY questions about what type of tile I should purchase. Rob continued on telling me how Chris paid him "pennies" for this job and no way would he come and redo the work. Rob said it wasn't even worth his time in the beginning, so he put his son on the job since day 1. Wow, nice to know. He said he would contact Chris and let him know his findings. My husband and I then decided to head to Floor & D��cor and find out how they could sell me "cheap tile" when it was $1.83/sq ft. We didn't even go with the cheapest tile they offered. If just one person would have informed me that the tile I was purchasing would cause so much anguish and dissatisfaction, I wouldn't have purchased it. I spoke with the main person in charge and he looked at me like I had 2 heads when I told him my story. He told me even if I bought the cheapest priced tile they sell, it would lay nicely, smooth, and even, if it were laid correctly. He told me my contractor I hired should be the one doing all this leg work I was doing. Interesting. So I contacted Chris and told him what I found out. He wanted to plan another time for him, Rob, and myself to review the tile again and come up with a plan. We scheduled for June 30th, which to nobody's surprise, was cancelled and rescheduled for July 7th between 430 and 5. He showed up at 5:05, ALONE. No Rob in site. Chris walked in with a roll of masking tape saying he wanted to mark the "worst" tiles so Rob can come fix them. Wait, what? I told Chris that was not going to fix the problem. I told him ALL The tile that was laid was uneven (4 bedrooms, kitchen, and living room) and fixing one or two wasn't going to solve it. It's so uneven I do not think I can even hire a professional to clean the tile. I asked Chris if Rob was licensed and he said no. Wait, what? So I paid Chris to hire an un-licensed guy who turned around and gave the job to his younger son? My husband and I got a quote from another contractor who would rip our tile up and place even better tile for $11,000 (including tile). Chris charged me approx. $9000 just in labor to rip up carpet in the bedrooms, rip up the old tile in the kitchen and living room, and lay tile (that I had to buy). Imagine our disappointment. Chris then told us he would have a couple floor guys come out and check it out. Never happened. Chris ended up emailing me saying all he would do is have Rob replace the tiles that were giving us the "worst problem" - so he is admitting that the tiles are uneven and he still won't make things right for me. We were planning on moving in 2 years to turn a profit, but now our entire plans have been turned upside down, due to lack of resale value in crappy tile. I have also attached as many pictures as Angie's List would allow me in paint mishaps, doors being hung incorrectly, etc. I had also wanted a French door leading from my kitchen to the back yard in replace of the old sliding door. He had known this since day 1, waited to the last minute, then decided to tell me that since I wanted a swinging outwards door, it would cost more and take a couple months to order. Wait, so you haven't even ordered it yet? Still to this day, I have uneven tile, the grout isn't even filled in around the French door, there's still paint on the glass for my barn doors he hung, and so many other issues. I will give him credit that in March he had his best guy come fix some of our painting complaints including dirty hand prints left on our ceiling, but there's still paint splatter on the tile, uneven paint on the walls, our surround sound speakers Chris hung are uneven. He even chipped one of our tiles when he came out to finally fix one of our barn doors. To wrap it up, he had no problem taking our money, doing a poor, sloppy job, always no showed or cancelled... it is 1 year later and we still have problems with his work. I feel we were very accommodating and understanding. I tried to not be snotty and demanding. In the end, I would never recommend Chris to anyone else. He has disappointed me time and time again. Even when I gave him one last chance to make things right with our tile, he still disappointed. He juggles too many jobs at one time and doesn't know how to communicate. I really had the expectation that when we started this project, with an entire crew, we would be done with all the remodeling in maybe 2 months. It was one of the most exhausting, disappointing times of my life. After a lot of headaches, tears, and missed time from work, I am at my witts end. Now we have to pay a NEW contractor to redo Chris's work and pay an additional $11k. This was not how we should have been treated.
    - Julianne N.
  • A
    DunRite Windows & Doors
    Excellent!!!! Sales person was very nice and personable. NO PRESSURE!!!!!. Answered all my questions. Gave me 3 different estimates..good, better, best which could fit any budget along with comparisons between the different replacement windows. Absolutely recommend DunRite Windows.
    - Charlene M.
  • A
    Desert Star Pet Doors
    They were really good. They were great. Quality, punctuality, the whole deal. They were great. Yes, and I did in November of 2016. They were wonderful. Very professional, great price. They answered all the questions. Just anything you expect when you hire anybody. They exceeded it.
    - Mark M.
  • A
    John was awesome - called Tuesday and came Wednesday ( a day earlier than scheduled) - looked at tge door which could barely be opened and said he would have it sliding with the pull of one finger within 30-45 minutes and he definitely delivered! The door slides better than new - he believes in repair and is amazingly efficient at what he does!!
    - Adrienne C.
  • A
  • A
    The Glass Guru of Peoria
    So pleased Jeff's honesty and professionalism. I had him come out to do an estimate; when he learned that I was the original owner of my home with Milgard windows, he volunteered the information that my repairs should be covered by Milgard's warranty. Not only did he let me know, he also took the time to measure my windows and write down all of the necessary information that I would need when requesting service. He went out of his way to be helpful although there was no monetary advantage for him. Whenever I have windows that are not under warranty, I'll definitely be calling Jeff.
    - Judy V.
  • A
    Kirk Development Co
    My wife and I wanted to update our 80���s Guest Bathroom. We have used Kirk Development in the past and were happy so we called them again. Nate and Devin came out to see us and they had some great ideas. They removed the tub and put in a larger shower. The custom tile is awesome. Everyone who looks at it remarks about how the tile work came out so nice. They also put in a new vanity and lighting. The mirrors and shower glass were custom made and all together make this Guest Bathroom a showpiece. We have heard about remodeling nightmares but we have not experienced that with Kirk. The project manager kept track of everything and kept the project moving along on time. The job was kept clean and everyone was pleasant and professional to work with. We couldn���t be more pleased. We will be calling Kirk for our Master Bathroom when we are ready. Thanks guys!!! M & K.
    - Mark P.
  • B
    The door itself was $600, something like that. The installation was like $900, that was ridiculous. It took about 3 or 4 hours to put the door in. It wasn't bad. It was just one guy. I was shocked, I was surprised. If I had to use them I would. I like the door, it works a lot better than the other one. This one's a nicer above grade door. They cleaned the area up. The only thing that I didn't like about them was when you go in to have something like this done, you buy the door. First, they come out and they measure. They call Home Depot and they tell them everything they need for the job. When you go in to place your order, they tell you everything you need. You need this kind of wood, you need this kind of framing, you need this caulk, this insulation, you need, this, this, this. That's fine, I'll pay for it all. They left and I had a lot of wood left, I had a while tube of caulk left, and I had some insulation left and they took every bit of it with them. They did not ask me one time if I wanted any of it, they just took it with them. I guess you've got to stop them and go, oh wait a minute! That's mine, I paid for it! He picked it all up, took it out to his truck. I don't know what in the h*ll he used it for. In other words, there was a lot more that he took away then we needed to order. You would expect small pieces, but he took 2 great big long strips of wood away with him, and he took a whole tube of caulk with him and I forgot something else. He took something else with him. They just pick it up and take it with them. They don't go, excuse me ma'am, do you want the rest of this stuff? Now you would expect them to take the old door, you don't want the old door. Yea, take the old door away, but the rest of the stuff? It's like dude come on!
    - Mary B.
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Door Installers in Peoria

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