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Recent Plumber Reviews in Payson

  • A
    Mr Rooter Plumbing of Yavapai Coconino & Maricopa
    In mid-February a flooring installer said both our toilets were leaking and needed new flanges. Being new to Camp Verde we didn't know what plumbing service to contact. Our son is friends with the owner of Mr. Rooter in Camp Verde, so that’s who we turned to. We went into their office and were greeted and listened to right away. We expected them to say they could come to our home the following week...but instead, they scheduled Alex to come to our home that same day. We were given an estimate, a senior discount, and immediately scheduled for the next morning. Upon removing the toilets, Alex determined there were no leaks and that only one toilet needed the flange replaced. He could have easily done both, and charged us for both, but he was honest regarding what really needed to be done. Plus, he did a free video inspection of the entire sewer line. Expecting the flooring people to return to finish their work, Alex reinstalled only one toilet and left the other one off. We made arrangements with Mr. Rooter that once the flooring was completed we wanted Alex to reinstall the toilets, not a flooring installer. I offered to pay at this point and was told I can pay when the job is 100% completed. When the flooring installer did not return and we were expecting company, Alex returned to reinstall the guest toilet. For the next month, with our consent, the Mr. Rooter office ladies (Bev and Sadie) called each week inquiring about the progress, or lack thereof, of our flooring. They were so patient with us. Finally after almost two months, and a different flooring company, our flooring was installed. Within a few hours of completion, Alex was back at our home reinstalling our toilets again. Although we hope we don’t need a plumber again soon, with the 1 year warranty, the genuine concern, trust (in not paying our bill for 2 months), and friendliness of Alex (and the rest of the staff), when we do, no doubt it will be Mr. Rooter of Camp Verde, and hopefully Alex.
    - Kyle F.
  • A
    Drain Doctor Plumbing
    After calling Aaron, he was at our house within an hour. He put a camera down our cleanout and located a clog. He quoted a price that was a fraction quoted by the bigger contractors and started within a few days. After replacing the pipe, it was discovered that there was a crack in the city's pipe, Gila county was called and responded saying that we were responsible for that part of the sewer line. Aaron was able to dig under the road, locate the broken joint, cleaned out huge root balls, replace the pipe and wouldn't leave until after dark holes were filled in and area looked good. This had been a problem in this house for many years, long before we moved here. I am confident it was fixed and fixed right. Highly recommend.
    - Ray F.
  • A
    Mr Rooter Plumbing of Yavapai Coconino & Maricopa
    Alex & Justin were on time, very courteous, professional & did not make a mess. My water heater had been acting up for awhile but yesterday I smelled what I thought might be electrical or plastic burning. I called Mr. Rooter & they came out the next day & replaced the water heater. I could not be more pleased with Alex & Justin. As far as cost goes I honestly don't know what others would have charged
    - Connie L.
  • A
    Mr Rooter Plumbing of Yavapai Coconino & Maricopa
    Was a significant clog, 50 feet, but they did it well, cleaned up after themselves, were professional and polite.
    - Mike A.
  • A
    Mr Rooter Plumbing of Yavapai Coconino & Maricopa
    Great. We had a plumbing leak in our bathroom. I called on a Saturday morning and Jacob was at our house at 9:30 sharp. Jacob immediately but down the Mr. Rooter rug and put on his booties before entering our house. He could hear the leak immediately when he walked into our bathroom but it was hard to tell where it was exactly because it was behind our sink, which was enclosed with a lot of custom tile work. He didn't want to cut a lot of holes so he contacted Craig from Precision Utility Locating. Craig came out and found the leak with his equipment and sure enough it was right where he said it was. This was another expense but well worth it. Jacob was able to repair the leak. He had to remove the insulation and drywall etc. but bagged it all up and took it with him in his van. He wiped up our bathroom floor and left my bathroom pretty clean even though I told him not to worry about it that I would clean up. When a plumber is sent to your house from Mr. Rooter they access the situation and give you an estimate which you agree to and sign. It doesn't matter how long they are there to fix the problem. Most plumbers charge by the hour but this estimate didn't change. I'm sure if there had been extra parts he would have given us a new estimate to approve. Jacob was so professional and a wonderful man It was such a pleasure to have him working in our home. Mr. Rooter has Advantage Plans that we took advantage of which saved us on this call and future calls, if needed. While Jacob was waiting for Craig he didn't sit around he proceeded to check the items that were included in the plan. I will never call another plumbing company. Mr. Rooter is now in my contact list and I will recommend this company to all my friends and neighbors. Thank you.
    - Carol B.
  • A
    Choice Home Warranty
    It was a quick response from Choice Warranty, submitted claim online in the morning and it was fix that afternoon. Outstanding Service!
    - Glenn K.
  • A
    Arizona's Best Plumbing & Rooter
    I have used AZ Best before and called them immediately. They arrived within 3 hours, augered out the drains & located the hidden septic tank - and set a time for the next morning to return for the digging out and pumping out. They did a great job all around - grounds are returned to normal and we are clean, free-running, and sanitary once again. I highly recommend AZ Best and will use them again.
    - Marc H.
  • A
    Choice Home Warranty
    I was totally impressed. I have used other home warranty companies, this was my first experience with ChoiceHw, I live in a small town and service is horrible here, I called "Choice" and expected to be told by them "it might take a few days" boy was I wrong, I had a plumber here within hours and he drove over a 100miles to get here. He was so professional and made me feel at ease and told me that this would be fixed . I still can't believe it, I got service the save day and my drain was fixed and running again. Thank you Choice. I made the right decision going with your company🤗🤗🤗
    - Jean K.
  • A
    Mr Rooter Plumbing of Yavapai Coconino & Maricopa
    Highly recommend! Called this morning for a sink leak and they had someone out right away. The technician Nate Meyer was extremely knowledgeable, friendly and thorough. He even did a courtesy walk through checking all my plumbing. I will definitely be using Mr. Rooter again.
    - Jennifer L.
  • C
    Mr Rooter Plumbing of Yavapai Coconino & Maricopa
    I didn’t decide to hire Mr. Rooter because their original bid included more work and extras than I really needed to complete the work I really needed, so I got a revised quote, which still was the highest quote of the 3 quotes I had from other companies, and they were including a year membership for additional plumbing check-ups and routine maintenance which I wouldn’t have benefitted from since my plan was to sell my home, and not own another home that I could take the “membership” with me to take advantage of.
    - Pam C.
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Plumbers in Payson

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