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Find Top-Rated Oro Valley Hardwood Floor Installers

There are 3 top-rated hardwood floor installers in your area.

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Hardwood Flooring reviews in Oro Valley

Real People ~ Real Reviews ~ Real Results

  • I cannot say enough about Erik's knowledge, quality of work, professionalism, and fairness. Erik spent several weeks refinishing my engineered hickory wood floor and turned it into the floor I have always dreamed of owning. I had used another Tucson wood flooring contracter a few years ago to refinish my floor, and they turned my floor into a nightmare. When Erik came to my house and looked at my floor, he knew it would be a challenge to fix the damage that had been done, but then said, "I like a challenge and I know I can make your floor look alot better." Well, he was so right! My floor is gorgeous now! The quality of his workmanship was a night and day difference between the other company I had used. I was amazed at the care he took to do the job right and the way he handled every single challenge that came with my damaged floor. Erik took the time to do the job the right way and is very detail oriented. Making my floor beautiful seemed to mean as much to him as it did to me. He would bring his assistant Steven with him often, and both Erik and Steven are extremely professional, polite, and patient. Not many flooring professionals would want to take on an engineered floor that looked as bad as mine, and Erik turned my hickory floor into such a beautiful floor. I could not decide what color stain to use and went back and forth on color for weeks. I am sure I drove Erik crazy but he never showed it. I finally told him to decide on the color and when he did, it was the best color anyone could have come up with. I could go on and on but I think you get the picture. This is the guy you want for your hardwood floors. Trust me!
    - Teresa R.
  • I highly recommend Complete Flooring, to address your flooring needs.  I researched Tucson's flooring retailers extensively and decided on Complete Flooring, based on online reviews and after discussions with virtually all of their competition, in the area.  Chris and crew were very professional and took the extra time to ensure that the floor was installed properly and to my satisfaction.  The Karndean flooring is beautiful, with the look of hardwood and the ease of care of quality vinyl.  Shop around and I'm confident that you will find Complete Flooring's prices competitive and their focus on customer satisfaction unsurpassed (a welcome change in today's retail market)!
    - David D.
  • My wife and I did a lot of research before we decided to visit Complete Flooring. We initially talked to one of the ?Big Box Stores? who tried to pressure us into making a purchase the same day they visited our home. My wife then visited a few of the other big flooring stores in Tucson and each one charged us a fee to borrow flooring samples to look at in our house.  
    Eventually, I found Complete Flooring on Angie?s List.  At Complete Flooring, Bob Huff our salesman was totally professional and extremely patient during our first visit to the store. He answered all of our questions and showed us numerous samples while asking us a series of questions so we would understand the flooring options and what would be the best type and material for our home.  Complete Flooring let us borrow three different samples of flooring at no cost after our first visit. During the next month, we visited the Complete Flooring showroom several times to ask follow up questions and borrow different flooring samples. Each member of the staff was attentive, professional, and very patient.
    Immediately after ordering our flooring, owner Chris Golden came out to our home and measured the three rooms
    for the flooring installation.  He took precise measurements, explained the installation process and answered all of our questions.  Complete Flooring has its own staff of installers.   After our installation was complete there were a few ?hiccups? and adjustments needed to be made to the floors.  No problem? Chris sent the installers back and the adjustments were made.  As the installers were working in our home making the needed adjustments, Chris came by to see how it was going and made sure it was done right and to our satisfaction.  When everything was complete Chris even sent in a painter to touch up the baseboards.  We are so pleased with our flooring.  It is beautiful?  We have received compliments from family, friends, and delivery people.    
    To the staff:  Thank you and we apologize for the late review.
    Complete Flooring ? They are a ?CLASS ACT?!!!   
        
    - Charles M.
  • The job went well.  It started with grinding of the concrete base and application of floor leveling compound.  We had three vendors look at the job and all three thought the floor wasn't too bad.  It was bad.  At the end of the job the crew leader said it was one of the worst he ever had to do.  Once that part of the job was done, the floor product was delivered to the house to sit for a couple days and become acclimated to our house.  
    Once installation was underway, the crew worked diligently and professionally.  A barrier was laid down in the area where the wood was to be laid next.  It was a very smooth process as piece by piece the floor took shape.  When it was finished, it looked beautiful and still looks beautiful four months later.  We love it!
    The only issue we had was with finishing up the base boards.  Admittedly, the crew ended up spending way more time grinding and leveling the floor than they anticipated.  By the time they got to installing the baseboard, the painting wasn't top notch and they didn't do a very good job of filling all the nail holes.  They seemed anxious to finish up and get on to the next job.  Again, I attribute that to the much longer time needed to level the floor.  I think that put them behind schedule.  Our painter was coming by the next week and he fixed up the baseboard.  All is good.
    We anticipate using Complete Flooring to replace carpeting in three bedrooms.  Aside from the small issue with the baseboard, we were totally satisfied with the work.  Also, Chris (an owner) was very involved, visiting the job and making sure we were satisfied. Overall a very good experience.
    - James W.
  • floor looks good but primary installer left site because girlfriend had plumbing problems leaving new hire on site during extra-charge work of sabdingfloor and $300 MISSING from desk drawer.No response.
    - Helen I.
  • I worked directly with the owner, Jeff. He was courteous and professional. I had carpet replaced with wood flooring in two bedrooms and concrete flooring poured in the den, kitchen, hall and great room. The color of the concrete flooring was not exactly what we had originally decided on and had to be re-done. Jeff followed through and had his guys come back on a Saturday to re-do the flooring in the correct shade. A year later, the wood flooring has held up nicely. The concrete flooring not as nice, but that is the nature of concrete. Lots of hairline cracks and discoloring. Will eventually cover it with tile.
    - Christine P.
  • I had new hardwood floors installed by them and they did a lousy job. We are still picking glue out from between the boards. They didn't even remove the doors to shave them down so they would swing freely. They just took a hacksaw and cut it while the doors were hung still. It took them 16 months to do the work. It was terrible. He would send different crews at at different times. So the demo guys would come out, but no clean up crew would show up. So some demo work would be done and then the mess would be left for the next day. I have never been so angry, disappointed and ripped off. There is still places in my home where you walk and you can tell the wood is not adhered to the flooring below. It sounds very hollow.
    - Marsha L.
  • As far as I can tell they did a thorough job. very professional and polite.
    it took a while but that was the nature of the project. The results were  well worth the wait.
    they took out old capeting and disposed it. they moved all the bedroom furniture to the downstairs.
    when the project was finished and floors were dry they returned to put back all furniture and swept up any remaining dust.
    after the two weeks the owner Eric, seemed more like a trusted friend than a hired contractor.

    - eugene s.
  • I cannot imagine how you could get better service in terms of design and sales assistance as well as installation than we received from Chris and Lexi and their installers, Fermin and Jesus. We probabaly visited the store 8 or 9 times before we made our final choices and Lexi showed great patience with our indecision. Both Chris and Lexi answered every question we had and made terrific design suggestions, especially for the fireplace. Fermin and Jesus, the installers, were Fabulous. They are clearly expert craftsmen, and they showed up on time, were pleasant, cleaned up each day and even did a little more furniture moving than was required. The tile work was done by two other men, who were also quite skilled. The entire job was started and finished on time, and both Chris and Lexi made contact with us during the installation to check on the installers progress and our satisfaction with the work. We spoke with a number of other flooring contractors, but none were as friendly and helpful as Complete Flooring. Overall, I would have to say that this was the best experience we have ever had with a licensed contractor on any home remodeling project, and we have done a number of them over the years. The final product looks terrific. I would (and already have) recommend Complete Flooring for any flooring project you might be considering.
    - Beverly G.
  • Fantastic!! The showroom is clean and easily navigated. Owners are involved throughout the process. All craftsmen and women doing the install actually work directly for Complete Flooring so there are no sub-contractors to track down in the future for warranty or other concerns if they should arise. Our floor is the most beautiful and realistic wood substitute on the market and we are very pleased with the results. We strongly recommend Complete Flooring to anyone, anytime.
    - Scott V.
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Hardwood Floor Installers in Oro Valley

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