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Find Top-Rated New River Water And Fire Damage Services

There are 10 top-rated water and fire damage services in your area.

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Water And Smoke Damage reviews in New River

Real People ~ Real Reviews ~ Real Results

  • Not at all happy about our overall experience with this company. They came out to complete the work as promised, and the interior work was done well and looked great. Completed on time. The roof re-shingling was done on time and looked good, until we had our first storm after their completion. Our roof started leaking in the same spot (causing additional indoor water damage in the same area as previously fixed). We called the company out to come look at it and they sent someone who doesn't speak english. They arrived, were there for about 10 minutes and when they were leaving I asked if it was fixed. He said "Si, is okay." after each time i asked for confirmation. The issue was still not fixed as evidenced by the continuing leak on the next storm. The company will now not accept responsibility for the roof leak (although they were in a big hurry to blame to roof quality for the initial leak and would happily replace the whole roof) or the additional damage to the interior. The roofers claim its the AC company's fault for not sealing and the AC company says its the roofers fault. Every time I have called this company, i just get a front desk girl who (although is very courteous) tells me she will have someone call me back. It is always at least a day, sometimes several, before I hear back from anyone and they don't have the information I left about the issue. Do not use this company if you can help it. If your insurance agency recommends them for service to your home, DECLINE.
    - Nicole M.
  • 9/22/10-discovered the water leak and wet carpet. 9/23/10-called to get bids from 3 companies and selected this one. 9/24/10-the company representative came out, did measureing and indicated an estimate to do the job would be coming. 9/27/10-Received the estimated bid to do the job (estimate at #3445). 9/29/10-Met with the crew to get the process started and to pay the first half of the amount ($2200) up front. Gave crew leader the key needed to access the back porch/yard but it was clearly stated they were to remain with the house and not leave the premises. It was agreed we would receiv a phone call when the job was completed. 10/8/10-went out to the house to see what was going on because I received NO phone call indicated the equipment was out of the house. We found: the were done and the equipment was gone, the electricity was off-which resulted in all contents in an upright freezer and the refrigerator/freezer being spoiled-and needing to be thrown out. When the electricity was turned on, a portable radio had been moved from the bathroom and was sitting on the floor-blaring noise. 10/18/10-had locks changed due to the keys not becoming readily available at the conclusion of the job. 11/17/10-received an email from the company, apologizing "profusely" for the delay in providing the closing invoice. Issues regarding the services and problems were discussed and resolved fairly. The work which was done was as we expected. The lack of follow-up was not impressive, however the compnay was very fair at addressing our concerns and resolving them.
    - Carla & Ken S.
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Water And Fire Damage Services in New River

Companies below are listed in alphabetical order.

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