Dry Star Restoration LLC

A 40 Reviews

Founded 2011 • Angie's List since July 2012

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

Servicing both Phoenix & Tucson

Mesa, AZ 85215

Description

We are a one stop shop for Water Mitigation and Rebuild Services and have been a leader in water damage and fire damage restoration in Arizona since 2012. We are Clean Trust certified in “Water Damage Restoration and Applied Structural Drying.” Our team of trained specialists guide each customer through every step of the restoration process. We are a locally owned and operated and have been serving the valley for over 8 years now. In addition, we are EPA lead paint certified and BBB accredited. We do not perform bio hazard remediation. richard@drystaraz.com...

Verified Reviews

40 Total Reviews
Reviews by Rating
A Rated
36
B Rated
0
C Rated
0
D Rated
0
F Rated
4
Read reviews by category
water and smoke damage (37)insulation (1)drywall repair (22)mold removal (14)interior painting (10)flooring (7)asbestos removal (3)cabinet refacing (3)home remodeling (3)home remodeling (3)carpet installation (3)carpet cleaning (3)
Showing 1-10 of 40 reviews
A

RATED

09/03/2020

They are a great company to work with. All of the technicians, to the office personnel and the contractor were great. Phenomenal work. I highly recommend. Friendly and professional.

DESCRIPTION OF WORK
Emergency Drying from water damage

CATEGORY drywall,water damage restoration,woodworking,asbestos removal,mold removal

COST $2,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/21/2020

F

RATED

08/08/2020

Great at first, then areas of drywall that were water damaged were not removed like other areas. Large mirror and damaged drywall not removed, bathtub was removed and left in kitchen, 4 large full construction trash bags left in bathroom along with debris on floor. Custom base trim removed and thrown away (should have saved). Ventilation not closed off letting dust infiltrate HVAC system.

DESCRIPTION OF WORK
Remediation of bathroom water damadge

CATEGORY water damage restoration

COST $7,300

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/08/2020

A

RATED

06/04/2020

All of the employees were so professional and kind. Every department we worked with so professional and efficient. Everyone was always on time and let us know what was happening for each step of the process. Each job was so clean and efficient. After each job the cleanup was very thorough. This company truly cares about their clients. DryStar sure made this stressful situation easier and not so ov...

DESCRIPTION OF WORK
insulation, baseboards and drywall removed. Fans installed for drying. Ceiling replaced in a couple of places. Drywall, painting and baseboards replaced.

CATEGORY drywall,insulation,water damage restoration,interior painters

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/04/2020

A

RATED

05/20/2020

One of our kids let the upstairs bathtub overflow while we were out of town, causing water damage to the bedroom underneath. We were referred to DryStar by a friend and within minutes of us reaching out, we were on the phone with Abbie and she had Spears and Ryan out ASAP. Spears and Ryan assessed the situation and even came back to work with our insurance adjuster, with whom they worked very well...

DESCRIPTION OF WORK
Mitigation and repair for flooding in home

CATEGORY drywall,water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/19/2020

A

RATED

04/29/2020

They were out to my house within 1 day of calling and gave me very good advice on the issues that I was having. They were honest and upfront and I would definitely use them again in the future and would recommend them to anyone that is in need of restoration work or estimates.

DESCRIPTION OF WORK
Estimate and Advice

CATEGORY drywall,mold removal

HIRE AGAIN? Yes

WORK COMPLETED ON 04/27/2020

A

RATED

07/12/2019

The entire process went by as smooth as could be. I expected with the kind of repairs needed to go through a nightmare scenario but everything was cleared up within a weeks time. The personnel Drystar sent out (Justin, Anthony, Martin, and Chad) were all excellent and very professional.

DESCRIPTION OF WORK
Mitigation and repairs

CATEGORY drywall,flooring,water damage restoration,interior painters

COST $1,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/12/2019

A

RATED

06/21/2019

Amazing response time, excellent work was performed by justin, colton and John. I wish all contractors were like these guys...could not have gone better

DESCRIPTION OF WORK
Water damage from leaking toilet

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/21/2019

A

RATED

05/13/2019

Emergency services equipment were quickly installed and mold prevented, and then drywall repairs were made and paint was a perfect match. In addition a protective covering was placed on top of the water heater platform, which will prevent said platform being water soaked, should the pan overflow in the future. Excellent workmanship, completed in a timely fashion.

DESCRIPTION OF WORK
water heater failure produced water damage ub garage and in master bathroom.

CATEGORY drywall,water damage restoration,interior painters,mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/12/2019

A

RATED

04/26/2019

These guys are awesome! They came out within 45 minutes of my plumber calling them, fully ready to go. I was a wreck, and Justin and Alfonso were able to get equipment in place, to stop the water from damaging my home more. They were here for 3 days, and then I got a call from Chad and Garrett for repairs. We were able to get new floors at a great price, considering we were able to upgrade for the...

DESCRIPTION OF WORK
Water/insurance repairs

CATEGORY carpet cleaners,drywall,flooring,water damage restoration,interior painters,mold removal,basement remodeling

COST $3,654.68

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/22/2019

F

RATED

04/25/2019

1. For repairs, they want to work directly with your insurance company and leave you out of it. The technician told me that “A lot of people think they can negotiate with the money they received from their insurance company, that is NOT the way it works” - He may have meant that they have a different policy. It was very misleading regardless. 2. I never verbally agreed to nor signed the agreement ...

DESCRIPTION OF WORK
Water remediation

CATEGORY water damage restoration

COST $3,360

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/08/2019

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], I am definitely confused and also concerned by this review. It is true we try to work directly with your insurance company when doing mitigation and repairs to allow the homeowner to go about their everyday business. That part is only to negotiate what needs to be done and the dollar allotment that will be provided by the insurance. I am currently looking at your file ...

Services Offered

Full service general contractor focusing on restoration services and Complete Disaster Recovery. Flood extraction, dry out and repairs. Fire damage clean up and restoration and Mold Remediation. License, Bonded, Insured. 24/7 Emergency Services.

Services Not Offered

bio hazard

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes