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Furniture Store reviews in Maricopa

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  • WE FOUND A SECTIONAL THAT WE WANTED TO PURCHASE, BUT THE STOCK COLOR WAS AN ARMY GREEN THAT WASN'T HORRIBLE, BUT DIDN'T MATCH OUR DECOR. WE WERE TOLD THAT THE SPECIAL ORDER WOULD ARRIVE IN 8-9 WEEKS. AFTER 6 WEEKS, THEY CALLED TO TELL US IT WOULD BE DELIVERED IN 2 WEEKS. THAT TIME CAME AND WENT WITH NO DELIVERY. CALLS TO CUSTOMER SERVICE WEREN'T HELPFUL AS THEY ALWAYS SAID "2 MORE WEEKS." AFTER 11 WEEKS, THEY CALLED TO SAY THE COUCH WAS IN, BUT WOULDN'T BE DELIVERED FOR ALMOST 3 WEEKS, BECAUSE THEY HAD A LOT OF OTHER DELIVERIES TO MAKE FROM THEIR ANNUAL SUPER SALE. I FINALLY CONVINCED A MANAGER TO DELIVER THE FOLLOWING DAY, BUT I'M DISAPPOINTED THAT THEY CAN'T MANAGE THEIR DELIVERIES. THE QUALITY OF THE FURNITURE IS ALSO DISAPPOINTING, AS THE CUSHIONS STARTED TO SAG A MONTH LATER. TIP: IF YOU DECIDE TO BUY FURNITURE THERE, CHECK BEHIND THE PRICE TAG ON DISPLAY. ALL OF THEIR OTHER SALE PRICES ARE THERE, SO YOU CAN SEE HOW LOW THE PRICE WILL EVENTUALLY GO DURING THEIR WEEKLY SALES.
    - JENNIFER S.
  • SAW A SALE ADVERTISEMENT FOR $199 BOOKCASES, SO WE WENT TO CHECK THEM OUT AND LEARNED THAT THE SALE WAS ONLY FOR A ONE PARTICULAR SIZE AND FINISH. IT HAPPENED TO BE EXACTLY WHAT WE WERE LOOKING FOR AND WERE THRILLED TO SAVE A LOT OF MONEY OVER THE CUSTOM-MADE PIECES. THEY WERE ALSO FEATURING A MATCHING ENTERTAINMENT CREDENZA FOR $599 THAT SAVED US THOUSANDS. DELIVERY WAS A BIT STEEP AT $125, BUT THE GENTLEMEN WERE QUICK AND POLITE. THE FURNITURE IS ABSOLUTELY BEAUTIFUL AND WELL-MADE AT A BARGAIN PRICE. WE HAD THE FURNITURE ABOUT A WEEK BEFORE MY DAUGHTER SLAMMED THE DOOR ON THE CREDENZA AND BROKE THE PLASTIC TABS THAT HOLD THE GLASS IN. CUSTOMER SERVICE AT THE FACTORY QUICKLY MAILED ME A DOZEN REPLACEMENTS.
    - JENNIFER S.
  • DEFINITELY NOT A HIGH-PRESSURE SALES ENVIRONMENT--HAVE TO HUNT DOWN A SALESPERSON FOR HELP. HELPFUL WHEN THEY HAD TO BE, BUT DIDN'T GO OUT OF THE WAY TO HELP US FIND THE RIGHT FURNITURE. WE ULTIMATELY PICKED OUR FURNITURE AND HAD TO SET UP DELIVERY TWO WEEKS OUT. WHEN THE DELIVERY MEN ARRIVED, ONE GENTLEMAN CARRIED IN ONE CHAIR AND WAS BUSY UNWRAPPING AND PLACING THE CHAIR WHEN THE OTHER MAN TRIED TO CARRY THE OTHER CHAIR THROUGH THE FRONT DOOR AFTER ALREADY UNWRAPPING IT. NEEDLESS TO SAY THE WHITE LEATHER DID NOT TAKE WELL TO BEING SHOVED THROUGH THE FRONT DOOR, AND THE CHAIR GOT SCUFFED AND RIPPED. THE MORE SENSIBLE DELIVERYMAN WAS VERY APOLOGETIC AND QUICKLY SCHEDULED DELIVERY OF A REPLACEMENT CHAIR THE FOLLOWING WEEK. OTHERWISE, THE CHAIRS WERE JUST AS EXPECTED.
    - JENNIFER S.
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Furniture Stores in Maricopa

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