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Tiger Mechanical Services LLC

Founded 2004 • Angie's List since May 2012

B Rated | 83 Reviews

Description

When you need expert appliance repairs in the East Valley and beyond, you need Tiger Mechanical Services LLC. We offer oven repair, refrigerator repair, air conditioner repair, and much more for residential appliances. Were the experienced appliance, heating, and cooling repair pros you can trust time and time again for high-quality workmanship and exceptional customer service. Please call the office for faster response...

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Verified Reviews

A few reviews for this pro…

F

RATED

05/25/2018

I would just like to say that your tech was a super nice guy but I am SO DISAPPOINTED in your pricing. $800+ to replace the compressor for my LG refrigerator is just CRAZY, I've already found a local tech for $425 for parts and labor to replace the compressor and in googling found that's pretty much the standard rate. I feel like your company didn't want to do the job and instead just gather the $...

DESCRIPTION OF WORK
LG Refrigerator compressor replacement

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

I am sure that you did get these quotes, but are they licensed by the ROC (Registrar of Contractors) as there is a licence required to do appliance repair in the state of Arizona? Do they have an EPA license and both recover and properly dispose of the old refrigerant per EPA guidelines? Also are these companies giving a 1 yr labor warranty on their repairs? I am not sure where you are getting you...
A

RATED

10/30/2017

turns out only the compressor was under warranty. After a few solo back and forths w/ the warranty company (not related to Tiger Mechanical at all) that were just plain confusing, the office manager at Tiger Mechanical agreed to let me conference her in on a call w/ the warranty company so I could get scheduled and meet the needs of the warranty , if applicable. Tony came out and got it up and run...

DESCRIPTION OF WORK
Our 3 yr old GE fridge stopped running cold;

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you very much for your review. Glad we were able to get you taken care of. Barb K/"We earn our stripes every [Member Name Removed]!"
F

RATED

10/04/2017

I filed a dispute with American express for the charges.,

DESCRIPTION OF WORK
The freezer section of my refrigerator would not cool properly. Tiger has been here 5 times within the last 9 week and the freezer section still does not cool properly. Now I am told due to manpower shortage it will be at least 8 weeks before they can schedule an appointment and I should contact someone else, However there is no other Samsung authorized repair company in the Phoenix area that can work on sealed refrigeration systems,

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

We did take care of the board issue but you had an additional issue of a bad compressor which is covered by the manufacturer which we explained that due to our Sealed System techs being booked out that we are booked out quite a ways. I reached out to a Samsung tech and he got me the number to call for a Samsung tech to be sent out. You would need to call 310-745-1360, which is Service Quick (Samsu...
A

RATED

08/29/2017

They were able to come out to assess it the day I called. The parts took one week to come in and then they came the with my next two business days. Everything was explained well. Five year warranty and everyone was friendly.

DESCRIPTION OF WORK
Icemaker in a two-year-old refrigerator.

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Happy to hear everything went well. At Tiger we like getting feedback from our customers so that we know if that everything is going good or we need improvements. Barb Kissane Tiger Mechanical - "We earn our stripes every day!"
A

RATED

06/05/2017

Technician found plugged filter, cleaned and tested. Done quickly and efficiently.

DESCRIPTION OF WORK
Washer repair

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for letting us know that "we earned our stripes today". Regards, Barb Kissane/Office Manager/"We earn our stripes every day!"

Services Offered

Large Appliance Repair – Refrigerator, Ice Maker Maintenance, Wall oven, Range, Microwave, Dishwasher, Washer & Dryer. 5 yr part and one year labor warranty on non-electronic parts.

Services Not Offered

Appliance Sales, Small Appliance Repairs, & Countertop Microwave Repairs.

General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, American Express
Emergency Service
Yes
Warranties
Yes