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Roofing reviews in Gilbert

Real People ~ Real Reviews ~ Real Results

  • I decided to give this company a try despite so-so reviews but I should have trusted the reviews. Initially the company was very responsive, I got someone out to look at the job within a week of claiming the deal but after that is when problems arose. It took almost 2 weeks and several unreturned calls to get a quote. The price was good so I tried to book but was told the earliest appointment was two months out. I asked for an earlier date and was told they would try and call me back....they called back 3 weeks later saying they did get an earlier date scheduled but they never informed me and missed the appointment because of other jobs. The appointment was scheduled for the next day but no one showed up or called to reschedule. A week later someone showed up to my house unannounced to perform the work but I turned him away because there was no communication prior to his arrival and I already booked another company. This company is unresponsive, unreliable, and completely unprofessional. Save your time and find someone else.
    - Tia J.
  • They offered a great deal on roof repair through Angie's List, and got the job done weeks ahead of any other company's estimate. A+ for responsiveness. The only problem was they could not tell us exactly when the work would be performed: it was a surprise up until the minute they showed up at the house. Communication really could have been better.
    - Luke R.
  • I usually don't write reviews, but I really wanted to let everyone know how impressed I was with Weston and his team at True-built! True-built provides A+ service and goes above and beyond to ensure his customers are happy. Overall, True-built did an excellent job at a reasonable price, and did the job right the first time. I had two broken roof tiles and a leak that was very apparent during our recent monsoons! I called Weston and he was quick to respond and scheduled an appointment to quickly look at the issue. Even though I wasn't able to be home, he took pictures and communicated to me timely and responded to any question or concern that I had. Weston quoted a fair price for the work that was performed. He was able to get the job done before the next storm and that was a relief to not have to worry about the leak during the next storm! If you need any roofing work done, Weston and True-built is the only team to call! I would happy to recommend True-built to all my friends and family!
    - Jamie Y.
  • The repair was done well and on schedule. This was the 2nd time I used Porter the first was to resurface a patio roof that was leaking. The 2nd time was to fix a roof leak that was dripping onto the garage ceiling. Issue was poor workmanship from the builder not installing flashing simply filling in an area with roofing tar. The fix required more work than I expected and actually expected Porter to come back stating the cost increased. They did not. I paid what I was quoted. Very pleased with both service calls.
    - Anthony F.
  • Our experience with German Roofing was amazing. We are selling our home and the inspector found a few things that needed to be done to our roof. We didn't know what to expect so we went online to look at several different reviews and called 4 companies for quotes. The first company estimated the job to be over $1000, the other 3 companies were at least half of that (including German Roofing). We saw what great reviews German Roofing had on Angie's List and decided to go with them. They were very friendly and professional as well as affordable and they even gave us a discount for having found them on Angie's List! The only reason we rated them a "B" on Responsiveness is because they needed to reschedule their initial appointment with us due to the monsoon and they weren't able to contact us to let us know until much later in the day on the day they were scheduled to arrive but they apologized for getting to us so late which we really appreciated. They wound up doing the work for us the very next day and sent us an invoice with pictures showing all the before and afters. One of the consistent comments we had read about other roofers was that yards were being left a huge mess, but German Roofing even put on their invoice "haul away debris and keep yard clean" as one of their items on the checklist. WOW! That's a company that is thoughtful and responsible! Thank you for such a great experience, German Roofing!
    - Danny Q.
  • Awesome. Weston and the guys at Tru-built did a super job. They started on time, worked hard, did quality work and removed all the refuse from the roof repair. They took a couple days longer than the estimate, because the roof was in worse shape than we thought. But they stuck to their price and got everything done and cleaned up. Looks real good now.
    - Charles S.
  • As a follow up to others, we found Charlie St. Clair from S&R roofing was a great pleasure to work with. Charlie and his crew, including Alex, were very professional and done a very nice quality job. Everything from the initial estimate to when the payment was made went well. I would highly recommend S and R Roofing for your next roofing project. THANK YOU, Charlie!
    - TERRY P.
  • The company from start to finish and everything in between, including 'after job clean up,' was meticulous. Each job was a different price, so I will not provide the approximate cost of service as requirement for each was very different.
    - Heidi W.
  • Excellent service, very knowledgeable, and honest! When providing us our quote Mike took the time to answer all of our questions and explain everything to us, he even provided us samples of the product to be used. Keeping us informed daily of the progress, Walt, Mike, and their crew always showed up on time resulting in finishing the job ahead of schedule. From beginning to finish, we felt confident in our decision to choose Done Right Roofing and highly recommend them!
    - Bill H.
  • This company is very knowledgeable and professional. They took pictures of the roof to show me what was happening with it and then explained how it would be fixed. Mike has done emergency repairs for me before and is always very prompt - even coming out before a holiday. He is always pleasant and I am always happy with his results. This is a company that you can trust.
    - Barbara N.
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Roofing Contractors in Gilbert

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