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Mortgage Lending reviews in Gilbert

Real People ~ Real Reviews ~ Real Results

  • RUN AWAY AS FAST AS POSSIBLE!! 
    This "company" has zero integrity. Trevor Barrett is a thief and a liar. I was in the process of purchasing a home with Trevor. He took all our personal info and sent us a pre-qualification letter. We found a home and put in an offer, following his guidelines. We thought all was good.

    We were wrong. This guy disappeared. Then the whole company shut down. The buyers (me), the sellers, our agent, their agent, the title company and the inspection company were all on hold. We talked to the receptionist at Barrett, who could not be ruder, and she would give us no answer on Trevor's whereabouts and would under no circumstances allow us to talk to another lender. Next, all the voice mails were full, Trevor's and the front line. This went on for days until we lost the house. 

    I asked Trevor to pay us back for the wire transfer costs to the title company of $35.00. He refused and still refuses to this day. If you want to get screwed around with, go to Trevor. He might respect somebody with lots of money but he definitely believes he is better and above the average human. He's a sicko. I am disabled and he knows it from all the paperwork. Taking advantage of the disabled is despicable. Not communicating with your clients is just his way of letting you know, you don't matter to him.
    - Jennifer S.
  • It went great. Jeremy was very professional and knowledgeable. I heard from others how stressful and confusing mortgage process can be and that wasn't the case with us at all. Jeremy got all our information and ran our numbers to give us an expected price range. He was very responsive through out the process, re-running the numbers based on different conditions that we provided. Once we made the offer he made the mortgage approval process very smooth for us. Explained everything when we had question and sent out regular emails to explain where in the process we were. I would recommend Jeremy to my friends and family.
    - Oleg M.
  • The first time I bought a house, I had to wait 3 1/2 weeks after I signed the paperwork for my keys.  The process was so disheartening as the mortgage lender asked me the same questions over and over sometimes that same day.  I finally asked her to write down my answers where she could refer back to them in an hour when she needed my answer again.  The paperwork was never ending and again always the same stuff.
    Fast forward to Pinnacle Capitol.  I had the exact opposite experience.  They asked for paperwork once, remembered all the answers to the questions they asked, and I received the keys to my house on COE.  What an amazing experience, can not say enough good things about their professionalism.  Would absolutely do business with them again and highly recommend to anyone who would like a hassle free experience in buying a house.
    - Thereasa M.
  • I found Eddie on Angie's List late Friday night and he responded on Saturday to get things in motion.  They gave credit for all their origination fees, arranged for the appraisal, worked with our seller financed lender, found the best loan rate, navigated the complicated deed transfer, recommended a homeowner's insurance agent and brought the Notary to our home on a Saturday to explain the final details and sign so we could close in the 30 day window.  It could not have been more convenient or easy.  I knew I wanted to refinance before my interest rate and payment went up but was dreading the process -- everything was done on line or over the phone -- quick, easy and really saved us a bunch of cash.  Buying a seller financed home really helped us get into a beautiful home and Eddie's team has helped us make it purely our own with a mortgage we can afford.  Thanks Eddie and team!!
    - JULIE P.
  • As exciting as buying a new home can be, often the mortgage process is arduous and unpleasant.
    NOT HERE!
    Diane & her team made this smooth, easy and seamless.  And we got a GREAT rate on our mortgage.
    I highly recommend this company.
    - Roger W.
  • Eddie kept us in the loop when it appeared that our loan would not close before the lock expired and assured as that he would get the lock extended. We got it done in time without any problem be because Eddie was on top of things.
    - Stephen L.
  • Eddie was helpful and very  professional. He provided good faith estimate but rate was little higher than competitor so I decided not to refinance with him. I will consider Eddie and his team for future mortgage needs.
    - PURVESH P.
  • Sandy Borkovic was really outstanding. She stayed in touch with us consistently, found solutions to problems that arose, and provided great customer service. We got a great interest rate, closed in under 3 weeks and Scout provided very competitive lender fees. Our realtor was really impressed with the deal that we got. I would definitely recommend Scout to other prospective home buyers.
    - SHANNON D.
  • This was my email to the company: "I recently completed a transaction with your Title Company and I just wanted to give you some feedback. This is my fourth time purchasing a property and my experience with your title company is by far the worst. Your agents seem over-worked, either did not respond to inquiries or were very slow to respond. When they did respond, they gave wrong or incomplete information. Some of the closing papers I received were blank forms, without my information or the property information filled in, others had incorrect information on them. The paperwork was emailed to me the day before escrow was supposed to close, not giving me sufficient time to get documents notarized or the funds wired. The refund check did not include funds promised to me (I have written confirmation of the promise) by the agent. On top of all this, your rates are comparable to other title companies, not cheaper." No response from the company so far.
    - WINNY D.
  • This was my email to them, "I recently completed a transaction with your Title Company and I just wanted to give you some feedback. This is my fourth time purchasing a property and my experience with your title company is by far the worst. Your agents seem over-worked, either did not respond to inquiries or were very slow to respond. When they did respond, they gave wrong or incomplete information. Some of the closing papers I received were blank forms, without my information or the property information filled in, others had incorrect information on them. The paperwork was emailed to me the day before escrow was supposed to close, not giving me sufficient time to get documents notarized or the funds wired. The refund check did not include funds promised to me (I have written confirmation of the promise) by the agent. On top of all this, your rates are comparable to other title companies, not cheaper." Guess what, no response.
    - WINNY D.
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Mortgage Brokers in Gilbert

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