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Bike Repair reviews in Gilbert

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  • Stopped in looking for a new bike for my child. Gentlemen was quick to offer assistance and, once we explained why we explained why we were looking for a bike, showed us a variety of bikes that fit our criteria. We took the bike outside and my child gave it a test-spin, she loved it. The gentlemen explained their and quot;check-upand quot; feature and we've since used it, stopping back in to have the bike tuned up. So far the bike has been great. I did compare prices before going down to the store and they were on par with other retailers so no the most outstanding price, but not the worst either.
    - Randall F.
  • Bike was supposed to have been delivered about a week after we ordered and paid for it. When we called to inquire about picking up the bike, we were told they forgot to order it. Bike was by then discontinued and they were not able to get the bike we wanted. Our money was refunded but still a very poor experience with this shop.
    - DAVID H.
  • Seemed well-organized, pretty professional. The bike was ready when they said it would be. My son wasn't completely satisfied with the way his back brakes were working, and one of the store representatives came out to explain why, with the design of the back brakes on my son's bike, they were not able to adjust the braking any better. Obviously, we would have preferred a different outcome, but I'm willing to listen to a reasonable explanation why it couldn't be achieved. We thought the price was pretty reasonable.
    - KATHY R.
  • We were not impressed. We asked them to adjust the brakes, but after we got it home, found that they were not properly adjusted. When we brought it back the second time, my son wanted to put on a new seat. We selected one, and included it with the order, but when we picked it up, the new seat purchased there hadn't been put on. Both times, the bike was not ready by the day that they said. The people in the store all seemed to be teenagers, and their customer service experience and skills are significantly lacking.
    - KATHY R.
  • All started with emails. Quick reply, and came over ina couple of hours. Got right to work and finished in about 30 minutes.
    - Charles M.
    - LORI H.
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Bike Shops in Gilbert

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