BIG O TIRES

Angie's List since July 2010

Not Rated| 2 Reviews

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BRIDWELL AUTOMOTIVE CENTER

**We want to provide you with a personal quote! Please call us at our shop.** We are a family owned business since 1970 with expertise in both foreign and domestic automotive repair. Bridwell Automotive Center offers great service at affordable rates. All of our technicians are ASE Master Certified and we are a member of the Better Business Bureau with an A+ rating. We are also rated as one of the Top 65 Automotive Repair Shops in the Metropolitan Phoenix area by Mark Salem, "The TV 3 Car Guy". At Bridwell Automotive Center, we are very proud of our reputation as one of the best auto repair shops in Scottsdale, AZ and metro Phoenix, AZ. We strive to have great customer service and continually take strides to make all of our customers happy each and every time we see them. We look forward to working with you and your automobile in the very near future. Tow Truck for: We service Scottsdale, Paradise Valley and the surrounding cities.

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Verified Reviews

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RATED

01/07/2016

unknown

DESCRIPTION OF WORK
We took our vehicle in because the brakes were making a grinding noise. They told us the front brakes and front struts needed to be replaced, so we had them do that. Upon leaving the repair facility, we heard the same grinding noise. We immediately returned to Big O and told them our vehicle was still making the original noise. They looked at the vehicle again and assured us there was nothing wrong. The vehicle continued to make the noise and it was getting worse. We returned the car twice more to Big O in the next 3 weeks. Both times they said nothing was wrong and assured us the vehicle was indeed safe to drive. (The store manager and service reps told us this.) Tired of Big O's incompetence, we took the vehicle to the dealership, who told us the REAR brakes and struts were definitely bad. In fact, the rear brakes were almost metal to metal and not safe. The dealer made the correct repairs, and no more grinding noise. This makes us wonder if the front brakes and struts were ever in need of replacement in the first place. Needless to say, Big O has lost our business for good.

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RATED

10/08/2015

unknown

DESCRIPTION OF WORK
They did an oil change.

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