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Specialized Services reviews in Fredonia

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  • I called  for an estimate and Provider name locked. came out to do it.  He was totally professional, knowledgeable and courteous. I had some questions about metal roofing and he got the info to me very promptly.  He told me it would be about two weeks before they could get to me.  Provider name locked. kept me informed about their schedule and before the two weeks were up he called and said the materials would be delivered the following Monday.  After  the materials were delivered he called and said  the crew would be out the next morning.  They arrived at 7:00 a.m. and went right to work.  They worked till it got dark then left for the day.  They arrived the next morning and got right to it.  My wife and I had to leave for a couple of hours and when we got back they were finished, cleaned up and gone.  The company performed excellent work and they had the lowest price of the companies I contacted.  There was also a $250.00 off coupon on Angie's List I was able to use so that knocked the price down even more.  I would definitely recommend this company.
    - Ronald P.
  • It went really well. I had previously had two wildly different assessments of the condition of our roof. Having a maintenance company rather than a roofer do the assessment was a great idea. He gave a similar assessment of the life left on the roof to one of our previous inspections. This confirmed that we have some years left on the roof and saved us having to get a new roof this year. Worth every penny! Now we have resources to focus on other needed repairs on the house. 
    We paid extra because we have a steep roof pitch. I felt this was fair and was clearly stated ahead of time. Very professional. Honest. Didn't try to upsell us. What I expected from the reviews.
    - Lena M.
  • The turnover in this company is terrible. Every month we had a new account executive. They failed to file basic documentation with the IRS on our behalf, the major function of their contract. We were fined for these mistakes. They eventually sent us to collections to get us to pay fees for services they didn't perform. We had to threaten legal action to get them to reverse the charges. Then they emailed us a friendly, "hey, we'd like you back" email. They are clueless, unprofessional, and inept. We regret ever having signed up with them. Truly.
    - Gretchen H.
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Specialized Services in Fredonia

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