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Hardwood Flooring reviews in Flagstaff

Real People ~ Real Reviews ~ Real Results

  • We had it installed. He came out and took it out because it didn't match the sample. He's been very accommodating. He recognized it wasn't the right color, took pictures and sent to his reps. He came out on his own and took it out very fast within about 5 minutes. He is very easy to work with.
    - Kari W.
  • After meeting with Heather and choosing the right back splash tile and wood flooring for our house everything ran very smoothly. Their installation crew where prompt and very professional. Our floors and kitchen came out stunning and we have had many complements. On a side note I had gone to Home Depot to also get bids. When you compare the two I received a much better dealer at Carpets of Dalton and I was able to deal with the owners. I would highly recommend anyone considering new flooring to give them a call.
    - Doug B.
  • We recently purchased flooring from Carpets of Dalton.  Our experience was great.  We encountered a very kind salesperson who listened to our ideas and expectations.  We agreed on carpet for our bedrooms, tile for our baths, kitchen and laundry and beautiful hardwood for our dining and living areas.  This project was spread over several weeks and they were great in helping us coordinate the install with all the furniture we had to move.  The gentleman who came to measure was polite and professional. He got right to the task and was finished in the allotted time.  The products we ordered are beautiful and the quality was exactly what we expected.  The installers were prompt at showing up at the agreed upon time and finished in a timely manner.  They seemed to be sensitive to the ?mess? they were making during the installation and made a point of cleaning the areas they were working in.  They really were craftsmen.


    Thanks for doing a nice job for our family.


    - Terri A.
  • I can't say enough good things about JKC (Jeff). He is totally honest, fair and his attention to detail is amazing. He is very knowledgeable regarding all aspects of construction and is great at finding innovative solutions and making good suggestions. Jeff game me a "cost plus" quote for the deck with a "not-to-exceed". The not-to-exceed quoted was $5,000 less than the next lowest quote. Jeff then built a bench, repaired an exterior beam and provided new supports for a large deck cover all within his original quote. Attention to details examples - he put weather striping cover on top of all deck joists to prevent decay (what good is composite decking if the joists go rotten). This took two men to days to complete. No other contractor would do that. The remodel included new shelving in the new master walk-in closet. During the inspection Jeff didn't like the work that had been done. I told Jeff that it was fine but he was not satisfied and had his men remove all of the shelving and then rebuild them. What other contractor would do that?

    It's now been six years since Jeff did the remodel and I can say that we have not found one thing that we would do differently. The deck has been completed for 2 weeks and we love it.

    This is not a solicited comment and my only association with Jeff is the work he has done for me. I never post comments unless I am upset about something but Jeff's work has been so good that I just had to comment.

    - DAVID C.
  • I flip houses in flagstaff and surrounding areas and use Carpets of Dalton Flooring America exclusively. Mike,Heather and co. are awesome! I'm not the best at picking the right style of tile/carpets to use on any given project, thankfully Carpets of Dalton is there to help me through the whole process from design to installation. Great prices and selection thanks Carpets of Dalton!
    - robert b.
  • I think my carpets might have been the original ones the house was built with, on a 60 year old house you can imagine they were pretty gross and raggedy looking. I looked online and found the Carpets of Dalton Flooring website. They had lots to choose from so I went to their showroom and talked with Nick. He showed me several choices and I found the carpet that I liked. He explained the differences in carpet to me and I was impressed with how knowledgeable he was when it came to his trade.

    We arranged a time for a good time for the installers to come in and get the new carpet in. They showed up when they were scheduled to and did a great job. I am happy to say the new carpet looks awesome and has given the house a new feel.

    My next project is the kitchen and dining room and I am looking at their hardwood flooring options and with any luck I am going to have the do my cabinets too.

    The service was amazing, they knew exactly what I needed and I will recommend Carpets of Dalton to anyone.

    Sean S.
    Flagstaff AZ
    - sean s.
  • they were on time and very professional. mike looked at my floors, let me know what i needed to do. he told me i needed a general contractor, not his company. when i asked to look at refinishing my hardwood floors in the bathroom, he let me know what an extensive procedure it would be and that it wasn't really worthwhile to refinish them (due to the age of my home and the probablility of water damage). i had such a horrible experience with my previous floor guy so i really appreciate their honesty and high level of professionalism. i will use them for my next house!!!
    - Larisa C.
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    - Edward D.
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Hardwood Floors in Flagstaff

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  • Warmzone

    12637 S 265 W Suite 100
    Draper, UT