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Moving reviews in Desert Hills

  • F
    Cross Country Movers
    If I could rate this company a Z- or a -100 on a scale of 1-10 I would. They have someone give you a false quote over the phone and then you never hear from that person again... ever! Then you get someone else who plans to pick up your things. After they evaluate it and load it onto the truck you are at their mercy and they double the price on you. Oh, but I forgot to tell you that the company that picks up your possessions and is supposed to move it IS NOT THE SAME MOVING COMPANY!!!! They subcontract out to someone else, so now you really don���t have anyone to talk to who knows anything. They loaded up my daughters things on February 8 and were supposed to deliver them by the 15th. We heard nothing. I have records of over 50 calls made to every number we could find. Most of the time the mailboxes were full, occasionally someone would say they were checking on it, someone was supposed to get bs k to us, etc. total runaround and complete BS situation. In the very very fine print if says they can take up to 21 BUSINESS DAYS TO DELIVER, and that is exactly what they did. My daughter���s $6000 tempurpedic mattress was not laid flat as promised because it cost the movers too much because it took up to much space. This entire situation was excruciatingly painful, very unprofessional and we are still talking to lawyers about resolution because we have so much proof of misconduct. When AVI finally delivered my daughters things he unloaded everything, set up the 5 big pieces and left everything else out in the garage and took off. They actually hired movers from Craig���s list for loading, packing and unloading the trucks. I am strongly considering canceling my Angie���s list membership because this company was actually listed and I have placed my trust in Angie���s list for many years. This ruined it for me, my family, friends and turned a joyous occasion into a nightmare. Do not hire this company or any of their aliases!!!! And they have many. Do not trust them, they will say, I���m just the driver, I���m just dispatch, I���m just the salesman. The inmates are running the asylum here and the belong back in maximum security! This was the worst experience ever and I���m also checking into our local news station to see if they will cover this story just to expose these terrible people and keep them from preying on others. Never again. And never again Angie���s list. You have lost my trust and those of our friends and neighbors.
    - Deborah H.
  • F
    Muscular Moving Men LLC
    When our movers arrived from Phoenix to Dallas, one of the movers went to sleep in the truck for 3 hours and left us with two movers for a 3700 square foot house.  They damaged new furniture, broke lamps, bedroom sets, dining tables, walls, coffee tables and lost our hardware to our beds all while they bickered about wanting to leave the whole time.  It was one of the guys wives birthdays.  They were so dirty they put grease marks on our brand new clothe headboard, and I had to video tape me asking them to remove the front door as I caught them trying to squeeze my stainless fridge through a space that was way to small.  I got them on tape breaking things, fighting and acting crazy.   What's weird is in Phoenix, we had 5 movers move us in the truck and only really 2 for moving into our house and they didn't know how to put together the beds.  I made multiple phone calls for help from Muscular Moving that they would do the right thing.  After broken lamps, scratching our new dining room table (they thought it would be a great idea to put the big screens together on top of our wood dining table - brand new)  Taped that too.  I even got video of the guy fighting to go home early and then them fighting with each other over the beds and not knowing how to put them together.  So unprofessional and traumatic.  We had to fire them and ask them to leave our property before they ruined anything else.  After all that Muscular Moving assured me, as I was in tears, that they would do right - we got a claim form for $10.00.  That's right $10.00  We paid $6000!  We had some claims adjuster furniture restoration lady come over and dab some paint on the coffee table and the dining table and all it a day.  She missed a ton of stuff and didn't appear to have the list we submitted but even so, muscular moving men said I didn't sign up for "that" insurance plan" whatever that means.  Bad business ethics and practices.  Don't trust these guys, they're crooks.
    - jennifer t.
  • A
    NorthStar Moving Co
    From start to finish, the move went remarkably well. A contact from the L.A. office sent me the contract, we revised it a few times and settled on a day for the move. The movers arrived on time, and two and a half hours later, we were done. The gentlemen were pleasant, very respectful of our things, and made sure we knew when we would be charged for extra time or materials. I have moved a lot in my life and never had I had such a smooth day.
    - Gail D.
  • A
    Topline Movers
    What a great experience! Casey and his crew are extremely well mannered, positive and professional. They arrived early and Casey stayed on at the new house until everything was done to our satisfaction. They packed all of our things efficiently and carefully. This was a big move from AZ to CA with very little notice and all went smoothly. We are very grateful to Casey who made this move as stress free as possible. Thank you Topline!
    - Elise M.
  • A
    Topline Movers
    Great!! This crew was prompt, hardworking, polite and fast. They kept giving us guidance and advice from their experience. Constantly were going above and beyond. I can't begin to say how pleased we were with our experience!
    - Sarah B.
  • A
    C2 Moving
    Went smoothly, they were on time and efficiently packed and moved the large items. I had all the smaller items already boxed and ready to go. They were respectful of my property and goods and I had no damage and received all items.
    - Candace S.
  • A
    C2 Moving
    It went well. They were on time and worked efficiently.  We had a slight mis-communication re: expectation due to the storage of the household goods but Charles worked very hard to make it right and I was satisfied in the end.  The crews were great and very respectful of the furnishings and everything arrived as expected.  I would definitely consider using again and have already recommended to others.
    - Candace S.
  • A
    C2 Moving
    Crew lead called before time to arrive, letting us know they were on way.  Crew and truck arrived at proper time and went right to work.  All crew members introduced themselves, and worked together like a team should.  No wasted time or effort by crew, just got job done in efficient and very professional manner.  Always polite  and courteous, keeping us aware of any potential problems or issues if they came up, and dealing with them in appropriate manner.
    - Dennis L.
  • A
    C2 Moving
    Rudy, Junior, and Wayne did a great job. The listened to me regarding the handling of fragile furniture. The worked hard and quickly. I have usedone 3 men and truck before and used them again because of theit excellent service.
    - Jill H.
  • A
    C2 Moving
    the 3 men arrived on time and immediately went to work.  they worked non-stop except for a 5 minute break to drink some water.  it was HOT that day.  All were professional and polite.  One was in training but that didn't slow things down.  they disassembled and reassembled where needed and wrapped everything for protection.
    - Carol S.
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Moving Companies in Desert Hills

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