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There are 0 top-rated pet stores in your area and 8 to avoid.

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Pet Store reviews in Cortaro

  • A
    Tucson Wag'n Tails
    She is just amazing, she goes above and beyond. She loves the animals like kids, and she is so good with them. The charge depends on the service, and where you are located. She charged me $50 for overnight sitting.
    - Kerri L.
  • F
    PetSmart - Tucson
    After being a loyal customer for many years, having used adoption, training and grooming services, brought 4 generations of dogs there (the trainers suggested we bring our dogs to get socialization and reinforce training when we shop), we have been in the habit of visiting the PetSmart at 4740 E. Grant Rd. every weekend with our dog. It is the highlight of his weekend. Today, between greeting other dogs, we were working with him on his 'sit' when stopped and 'look' training. We had dog food picked out for him, and were next going to get a chew toy. We used our PetSmart clicker. Suddenly,a manager named Joe came up and said, You can't train your dog here, you'll have to leave. It's store policy. This was a shock. We objected, and he reiterated it saying that they offer training, and we couldn't do ours in the aisle. We said we're good customers, spend a lot, etc. He said we couldn't train our dog there--store policy. We reiterated that we were regulars, and not dog trainers and then he finally said, Well, in that case you can stay. By this point, we were irate, and said there was no way we would stay, and he had lost a good customer, and it was foolish of him, and it was very sad that he'd treat loyal customers that way. Then, he just lied, right to our faces. He said he'd apologized, and that he never told us to leave. Neither of those things is true. We took our business down the street. The competitor was very welcoming of us and our dog, said that people are welcome to train in the store, that it s a great environment for it because of distractions and other pets. You'd think that PetSmart would be at least that smart. TERRIBLE customer service, mixed messages, and a throw them out first, ask questions later attitude. Take my advice: shop somewhere else.
    - Edgar S.
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Pet Stores in Cortaro

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