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Recent Window Tinting Reviews in Cave Creek

  • B
    A Better Tint & Accessories Inc
    Good Installation but Terrible Customer Service, Bait switch price increasing Car not starting because they ran the battery dead during installation on my newer honda accord with new car battery Being lied to by Kendall the front desk assistant Being threatened by Eric the Owner of the company when I had a complaint I started off with a great experience with Dustin the General Manager over the phone. I was referred by the company doing the windshield replacement when they do the tint. He did a excellent job describing each tint package and ask me question to find the right package within my budget. I confirmed with him the package and that everything was included except for tax. I was satisfied and call back the next day. Dustin was not available and spoke to Kendall to confirm everything so on installation day there were no surprises. On Installation day I come in at 8:15am and speak with Kendall. She immediately walks me over to the tint packages and ask me what I want. I'm confused because I though everything was finalized over the phone. She says the windshield tint can be a different tint then the rest of the car. I asked how much of a upgrade in price this will be. She comes back to me and communicates that they are already tinting the replacement windshield and I'm stuck with my first selection over the phone. Which is okay but why the upsell on something that wasn't an option in the first place. She then begins to sell me on the windshield tint and explain that already included and they are tinting it as we speak and I will have to pay 225.00 more because it's not included on the original quote. I was very concern and told her I verified all charges with Dustin and also her over the phone. She continues to pressure me to pay the upcharge and I continue to tell her that this surprise upcharging is not okay. She steps a way for less than a minute and then tells me they can include it with charging me more. I get a call from Kendall at 1:15 that the car is all completed. I come in at 2:50 and they are still working on it but they are doing the completion in the front parking lot. I wait in my car for another 20 minutes until there done. I would rather wait and have it done correctly. Why I had a car almost 2 hours prior saying its completed is unknown. I'm glad I didn't come sooner I would have been waiting. The Tech as he is walking away from me tells me quickly what to do and not to do. I come in to check out with Kendall and she does a great job getting me out the door quickly after paying. I proceed to start my car and it doesn't start the battery was drained. Kendall comes out with a attitude as I'm inconveniencing her. She has the starter in a box and tells me because I'm a man and she's a woman she should do it. I can't see if its a cigarette lighter jump start or battery connecter because it's still in the box. I ask her what kind? She then says if I'm not man enough she can get one of her guys out to do it! The car starter worked I asked for the the owner phone #. She tells me that she can't give it out and he will call me. Then walks into the store as I follow in to ask again she tells me to leave the store. A few minutes later I'm on the phone with my wife stunned by the level of customer service. Erk the owner that was supposably not there comes out to me and acts like nothing happens. He then tells me that He watch the security camera of me and because I was bothered and respectively assertive with what I was promised that I was being rude and Kendall had her reasons to treat me the way she did. I asked a question about the bubbles in the tint and when they go away (kendall communicated that this will happen. He told me that the bubbling doesn't go away and if you don't like it I can rip it out and give you your money back. He then says we don't do perfect tinting (which perfect is impossible) I just didn't need a threatening response included with the answer to my question. I left there satisfied with the good tint job but, unsettled with the way I was treated and how they didn't value my business with poor customer service.
    - Mike S.
  • A
    A Better Tint & Accessories Inc
    This is the second car that I have taken to A Better Tint in Gilbert. Our first car's tint lasted for the duration of the vehicles life, with no issues. This was no doubt due to the high quality 3M products that Better Tint installs and the quality of installation process. Our most recent vehicles had some minor issues with the initial installation, but Better Tint resolved those quickly with no hesitation. I will continue to get all of my window tinting performed by this great business! Living in Arizona, it is a necessity to have your vehicles tinted. A Better Tint is professional and focused on doing a quality job! Thanks!
    - Jim R.
  • A
    Stick To It Window Tinting
    It went GREAT. Keith was able to work with imperfect windows to give us tine that will keep most of the heat out. The car is next. We're thrilled!
    - Michelle W.
  • A
    SafePro Auto Glass
    The tinting process went excellent the tech did an amazing job. I'm extremely satisfied, if you want the best company in Phoenix to work on your windows come here.
    - Craig S.
  • A
    First Impression Ironworks
    Ashley came by to discuss the cost and procedure.  She was very patient and professional.  I told her I liked her company but another company came in a bit lower and she matched it and even beat them by a nudge.  I received an e-mail the next day telling me what to expect and giving me a time frame and letting me know the installation department would call for a date.  Great.  Two weeks later, no call.  I called them and we played phone tag a few times.  That was a little frustrating however they came when expected and the installation was seamless. We are thinking of putting in a security door and would definitely use them again.
    - Cheryl H.
  • A
    PRO TECH WINDOW TINTING
    From the first moment of submitting my request via Angie's List, Billy was immediately responsive. He arrived prepared and on time for the initial meeting. He answered all my questions and then some. telling me of the process and what to expect. Upon day of installation, Billy was prompt and again prepared. He brought materials to protect my house, cleaned up after himself, and did a great job of installation. On a side note, he is quite the funny guy and we had good conversation. I highly recommend this company, and tinting these very large sliders in AZ. Today is day one with the tint installed and it has made a huge and great difference!
    - Stacey H.
  • A
    ARIZONA WINDOW TINTING
    The job went well. David Storto, the owner, was on time and very professional. He went over the tinting options and then proceeded to get to work. He was very competent and meticulous, and completed both cars in about 1 ½ hours. After completion, he went over what to expect and cautioned us to wait 2 days before rolling down the windows. His work carries a lifetime guarantee. The price, at $140 per car, was very reasonable. I would highly recommend him and would certainly use him again.
    - Chris D.
  • A
    FOR Energy
    I had FOR Energy Come check out my house for energy efficiency issues. Jen was extremely helpful & the whole process was educational. I had low insulation, leaky ducts & holes throughout my attic. I just had the work done & have immediate results on this hot August day. Use this company for all your home efficiency needs. Ask for Jen.
    - Billie D.
  • A
    Cactus Window Tinting
    The work was done on time. I waited in the shop while the tinting was done. I chose the more expensive film to get relief from the AZ summer heat. It has been six months since the tinting was done and I am very satisfied.
    - MADHU N.
  • A
    SafePro Auto Glass
    It was perfect. Jesus Lopez Cama was very professional and friendly. Jesus did a wonderful job. We are extremely happy with what he did. Thanks Jesus!!!
    - Lane H.
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Window Tinting Experts in Cave Creek

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