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Phone Company reviews in Cave Creek

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  • Signed up for "high speed" internet service which was anything but from Centurylink.  It was supposed to be ~40 Mbps and on the most recent speed test it was less than 1.5 Mbps.  We're basically paying $49/mth for dial up service because it's so unbearably slow.
    We signed up last December when a door to door Centurylink salesman came by and convinced us that it was worth it to save $20+ per month.  Unfortunately the service has been awful and trying to get anyone on the phone there requires an act of God.  I've literally sat on hold for over 2 hours before finally getting someone who still wasn't terribly helpful.
    I'm really hoping that others will see this and avoid the pain.  Do not use Centurylink's "high speed" internet, it's not high speed, frankly it's not even low speed, it's the world's most expensive dial up internet service, and their customer service is non-existent.
    - Erik H.
  • My phone and internet has been out for 3 days. I cannot get a straight answer from anyone in technical support. I was told I had an appointment between 3-7pm yesterday and when no one showed up I was told the problem isn't at our residence. So glad I stayed home for nothing! Their customer service is laughable.  The worst I've ever experienced from the people that answer the phones to the techs in the field.  We have been with them for 3 years and our phone has been out of service at least 8-10 times. I never knew how good our service was with Cox until we had to switch to Qwest/Century link when we moved.
    - Michael K.
  • I just have a very basic plan. The service that I use is just more for business phone calls while I'm at home. I mainly use the cell phone just to do conference calls at home but I don't use it that often or beyond that. I'm with them for probably four years now. From an overall quality stand point and beyond services they are reliable. If you have a movie selection like for example if you do an on demand movie then I'm not very fond of their on demand system. I think that needs lot of improvement. The overall set up and how that is managed is not very user friendly. I don't really contact them too often.
    - Mark M.
  • I have Cox and I haven't had to call them for anything.  It cost $230 a month.  That includes all the premium channels.  I haven't had to call them out at all.
    - James B.
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Phone Companies in Cave Creek

Companies below are listed in alphabetical order.

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  • KTR, Inc.

    10632 N. Scottsdale Rd., B-276
    Scottsdale, AZ