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Pet Specialist reviews in Benson

  • F
    Tail Waggin Grooming
    I was at the door to this grooming salon with 2 dogs on leashes and purse on shoulder. I struggled to open the door and finally got it opened. There was an immediate small step after door opened I didn't see and fell down. There was no sign to warn customers of a step right inside the door. Two ladies were sitting at counter facing the door watching the whole thing, but never attempted to help. I injured my knee badly resulted in a torn meniscus. All the ladies were concerned with was me not reporting this to the owner. I told them they needed to put a sign at the door warning customers of the step. They did not even discount the grooming services that day. I only left dogs there as had to get medical help. I paid for emergency visit, x-ray, crutches, and grooming services. (Can't remember cost of grooming services.) So beware of Safety issues. Dogs' grooming was average. Nothing special. But my experience is still painful even today.
    - marilyn s.
  • F
    About 2 months ago I took in an elderly cat  who was emaciated and dehydrated. I knew he did not have long to live but wanted fluids to make him more comfortable. "Dr Ellen" refused to prescribe fluids unless she did blood tests. She expressed his anal glands and said his kidneys "were fine" (remember these 2 points). I thought fluids should be given right away but accepted the wait. The $135 blood test came back with elevated white blood cells. I asked for fluids again and this time she sold me a bag of fluids, along with antibiotics.
    Two days later I could see he had a large abscess on his rear end. He had been bitten, and when she expressed the anal glands, she was actually expressing the abscess. I returned to the clinic again and saw a different vet who said the cat's kidneys were shrunken  to the point where one was gone and the other nearly gone. He had a mass in his abdomen that turned out to be feces too dry to pass because of the dehydration.  He needed stronger antibiotics. I got a prescription for fluids and ordered them online (Fosters and Smith) for one third the cost of buying from the vet. Since the cat could be on fluids (100cc/day min) for months, the cost difference was important. The cat improved.
    Last weekend I took in another cat for evaluation. The urine of one of five elderly cats has blood in it, so I took the cat I suspected. Since I know one of them is peeing blood but not sure which one I wanted a urinalysis to determine if this was the cat to be treated. "Dr Ellen" took the urine sample but did not look at it for blood, just sending it offsite for analysis. (Remember when vets were capable of testing for blood and signs of bacteria on site? Not here.) She said it was too unreliable to use a test strip for blood in urine. She prescribed antibiotics even though she didn't think he had an infection because  she doesn't expect to see bladder infections in elderly cats.
    Throughout the exam she talked to the vet tech as if she were a student, indirectly telling me what array of conditions it might be and why I should pay for more tests, ignoring the problem of whether this cat was actually the sick one or not. She tried to express the anal glands and got nothing, saying something about "oh, it must of just been a lump of fat."
    She also said the cat needed  fluids! which she wanted to do in the office. (Notice she insisted the other cat had to have a blood test before fluid therapy.) I said I could do it at home and got a lecture about how she didn't know if the fluids I had were safe (Foster's and Smith online) and implied that I didn't know how to do it right. Which made me angry.
    She insisted she had to treat the cat in front of her. She wanted me to leave when I got angry and I asked if she was refusing to do the test. She relented. She would do the test. I would not come back to her clinic. I didn't even argue with her about giving antibiotics without test results.
    3 days later, NO test results. She took the money and I still don't know if this is the cat that is sick, if I should give it the antibiotics, or take another cat to be seen somewhere else.
    - Jean W.
  • A
    Earven Equine Veterinary Services
    - Lynda F.
  • A
    Critter Sitters
    - Tina A.
  • A
    - Anita N.
  • A
    Pawlished Pup LLC
    - Sammie T.
  • A
    Tucson K-9
    - Jan C.
  • C
    Feline Limited Cat Clinic
    Doctor was professional but office was run down. I didn't feel comfortable returning. Cat survived but I'm still not sure she got the best care possible.
    - Jean W.
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Pet Services in Benson

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