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House Cleaning reviews in Avondale

  • A
    Minor To Major Cleaning
    Juanita responded quickly after my initial request for a quote through AL, and provided a fair quote for services. She kept in contact with me leading up to the day of service and was able to accommodate my schedule, as I had a short window in which to have the job completed. On the day of service, she and Dawn showed up on time and they proceeded to do a fantastic job cleaning the house top to bottom. They were very friendly and professional, and I would recommend them!
    - Steve H.
  • A
    Tia Antonia Housecleaning
    I called Tia last minute because I had someone else who arranged who turned out to be a flake. Tia came Fiday after 4 to clean my house after working all day. She was on time, very reasonable and they got right to work. I have never been more happy with someone's work. Seriously Tia and her team did an amazing job and quickly too. I would highly recommend Tia. I will tell everyone!
    - Laura M.
  • F
    StarFire Home and Office Cleaning
    This is the review I am about to post with the photos I took. I really do not want to. Please call me. I have worked with this company several times. For the most part have done an good job. In fact the time before this they did a fantastic job. This last time was terrible. I did call and schedule last minute and the owner accommodated me, which I am grateful. I generally do not write bad reviews if the company will work with me, address my concerns and so forth. I asked the gal to please empty the vacuum when the canister gets to the fill line. I even put a garbage bag upstairs for her to use. After she left my house I looked at my vacuum and the canister was over flowing and backed up into the vacuuming system and the bag I gave her to use was sitting on my bed unused. I had to take my vacuum apart to clean it out. I took a picture of the overfilled canister and sent to the owner. It made a mess which I had to clean that up too. In the morning I checked everywhere I asked her to clean and it was terrible. I took pictures and sent them to the owner. Initially the owner said it was unacceptable and would return my money since I had to redo everything in the morning, including vacuuming. She spoke with the her employee and she made excuses. The owner texted me back that it was my fault because I am an hourly client and only paid for 4 hours and the cleaning lady had to prioritize and I couldn't expect her to do Stuff I didn't ask her to do. The employee said the photos were not areas I asked her to clean. BS. 3 things about this reasoning. 1. She showed up 15 min. Late and finished 1/2 early. I paid for 4 hours and got 3 1/4 hours. That is 45 minutes to go back and do the dusting correctly. 2. I specifically asked her to dust the furniture in the bedroom, I specifically told her about the vacuum, I specifically told her to dust down stairs. They are the professionals, they should know how to clean. Why am I expected to walk behind them and tell them every specific thing. 3. The areas in question were dusted, just dusted badly. Didn't move nick nacks, dusted around objects instead of moving them. Dusted some things in the room but not others. So she did do it, just badly. In addition, I always move things off the floor to make it easier to clean and vacuum. Dog beds, clothes etc. I did leave a pair of slippers on the floor. Instead of picking them up and vacuuming, she left them on the floor and vacuumed around the slippers. The owner never addressed my issue with the vacuum. Brand new dyson and it was totally clogged. Took me almost an hour to clean out and fix. I admit I am very picky, but even the owner of the company said it was unexceptable per the photos I gave her. I have asked the owner several times to please call me (everything thus far has been through texts and she has stopped answering me). It's been almost a week And no refund, no calls after repeated calls to her VM and repeated texts to please call me to discuss. I have photos of the job her employee did. Bad way to do business. Initially the morning after she did try to call but I was working. She said she was getting her and her family ready for a wedding and would call me on Sunday. Never called, never texted, and is now ignoring my phone calls and texts. I texted the owner I was writing this review and to please call me before I sent it because I do not want to write a bad review, I want to work it out. But she chose not to call or text me, so I'm posting so others don't have to deal with this.
    - Lanelle D.
  • A
    Dirt Busters House Cleaning
    I was very happy with work they did. Before and after they walked through the house with me. I will use them again. Debra was very easy to work with over the phone in arranging the dates and times. 
    - Don S.
  • A
    Marlene'S Cleaning Service
    Marlene has been cleaning my house on a regular basis for two years.  She is very flexible and cordial.  She always does a thorough job of dusting, vacuuming, deep cleaning the bathrooms and kitchen, baseboards, refrigerator, and helps me organize my home.  She has some great decorating ideas and is always in a good mood.  She is extremely professional and is always willing to negotiate.  She cleans and organizes my children's rooms and throws out all of the trashes.  She is a trustworthy person.  I have never had any issues with things breaking or things going missing, which unfortunately, I cannot say about any other services or agencies I have used.
    - Diana E.
  • A
    Maria's Housekeeping & Cleaning Services
    She did an excellent job.  Was on time and did the entire job within the 3 hour period.  I was very satisfied.  Very friendly and asked questions on what I wanted done.  I would recommend her to anyone and will use her services again in the near future
    - Joyce B.
  • A
    PB Bella Cleaning Service LLC



    so far so good --- do not give second chances anymore ---- too many bad experiences --- always have alternate plan in place

    --- used their service about 6 times this year already.
    - Paul V.
  • A
    PB Bella Cleaning Service LLC
    I have not met her and have used her for about 4 cleanings in lthe last month --- planned on meeting her during my property visit may 13th thru May 16th to expand her responsibility --- give her key to supplies, etc --- out of town  --- apparently there was a death in family --- suppose to be back tuesday  may 15th --- hope that was the case and I will meet her today --- will have her firm clean the house on Thrusday May 15th --- if not --- will clean the house myself for next guest --- my search for cleaning service will continue which must include cleanings on Sundays --- may or may not use her service again --- probably go back to molly's maid service during my search --- this is the first time I used angie's list --- paid for annual service --- also trying to use angie'e list  for other services -- hope things work out for angie's list and me.
    Paul
    - Paul V.
  • A
    America Sunshine Maintenance
    We just bought a house and wanted it cleaned from top to bottom. Luis promptly came and gave me a quote. They cleaned all windows, inside and out, the tracks, screens and blinds. They cleaned all appliances, ceiling vents, recessed lights, bathrooms....everything. Our grout in the tile floors were black. When finished, they were off white again and looked fabulous. They also pulled all the weeds and trimmed the yard at our previous house. They do everything! There was a team of six people cleaning for two days. The floors alone took an entire day. (3000 sq ft house) I will use Luis and his team every time I need cleaning.
    - Lanelle D.
  • D
    Handy Hero Services
    The price is okay, however, the work performed for that price is out of balance with the completeness or quality of their work.  Every week a new person arrived with the "lead tech."  The "lead tech" in particular would leave work unfinished, made excuses why the work wasn't done, cut corners, and then made up "reasons" why the work was shoddy.  Example:  Instead of using Pledge on the furniture, a Swiffer feather duster was used leaving dust particles everywhere.  When mopping the floors, rooms would be missed.  HandiHero Services, claims to clean baseboards, and the top of door jams, but they do not... unless you specifically point out where they have not performed that function... hen the excuses come rolling out as to why it wasn't done.  Their on again off again workers show up for two hours and what ever is not done in those two hours, too bad, so sad.  It doesn't get done.  I worked with them week after week, and finally had enough.  It is better to put an ad in the paper and interview house keepers, or better yet, get a referral than to limp along with this company.  The owner to his credit knows what he is doing and does a superior job.  When he supervised the "lead tech" and her helper one day. my house was amazing.  But it took his on site supervision to get the job done.   I've moved on and will not be using their service any longer.  I give the overall quality and work performed for the price and the continued hassle a C- |
    - Lorna O.
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Home Cleaning Services in Avondale

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