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Find Top-Rated Avondale Furniture Stores

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Furniture Store reviews in Avondale

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  • OVERALL, A GOOD EXPERIENCE. THE MANUFACTURER (LEGENDS) NEGLECTED TO INCLUDE A COUPLE OF ACCESSORIES, BUT FURNITURE PLUS CONTACTED THEM IMMEDIATELY AND HAD THE ITEMS SHIPPED DIRECTLY TO ME. ONLY PROBLEM WAS I HAD TO INSTALL THEM MYSELF. (IT WOULD HAVE BEEN NICE HAD THE OVERALL QUALITY OF THE PRODUCT BEEN CHECKED BY FURNITURE PLUS PRIOR TO DELIVERY SO I WOULDN'T HAVE HAD TO CATCH THE PROBLEMS MYSELF.) ALSO, THERE WERE NO INSTRUCTIONS ON HOW TO INSTALL THE ADJUSTABLE SHELF, WHICH MY FRIEND DID FINALLY FIGURE OUT. THANK GOODNESS I HAD A MECHANICALLY INCLINED PERSON TO DO THIS OR I WOULD HAVE HAD TO HIRE SOMEONE TO DO IT. THAT WAS PRETTY FRUSTRATING---THIS SHOULD HAVE BEEN EXPLAINED UP FRONT SO I WOULD HAVE KNOWN TO EXPECT THIS ISSUE. HOWEVER, I AM STILL HAPPY OVERALL WITH THE QUALITY OF THE FURNITURE, THE PRICE OF THE FURNITURE, AND THE SERVICE.
    - SHARI J.
  • DESIGN SERVICE WAS HELPFUL (ALTHOUGH IT WAS NOT OFFERED BY THE SALESPERSON; I READ ABOUT IT ON WEBSITE AND SPECIFICALLY ASKED ABOUT IT ON MY 2ND VISIT.) THE DESIGNER & SALESPERSON SHOWED UP ON TIME FOR THEIR APPOINTMENT, HAD DESIGN READY WHEN PROMISED & DID SEEM TO CARE ABOUT MY TASTES & BUDGET. HOWEVER, WHEN FURNITURE (MINUS THE RUG) ARRIVED 7 WEEKS LATER, IT WAS WRONG COLOR. HAD TO BE REORDERED, WHICH, ALTHOUGH IT WAS SUPPOSED TO BE A RUSH, TOOK ANOTHER 5-6 WEEKS. THEY DID LET US USE THE WRONG FURNITURE IN THE INTERIM. THE RUG WAS CONTINUOUSLY ON BACKORDER; WE WERE GIVEN DATE AFTER DATE FOR ITS DELIVERY BEFORE FINALLY CANCELING THE ORDER. A MISTAKE WAS MADE IN THE COST OF OUR ORDER, AND IT TOOK WEEKS TO GET IT CLEARED UP. AT 1ST, THEY WANTED ME TO COME INTO THE STORE TO DISCUSS IT IN PERSON, BUT WHEN I BALKED AT THAT (A 1/2 HOUR DRIVE!) THE OFFICE PERSON FOUND SOME ADMINISTRATIVE TIME TO HANDLE THE PROBLEM (WHICH WAS RESOLVED SATISFACTORILY.) OVERALL, A FRUSTRATING EXPERIENCE.
    - SHARI J.
  • Excellent. I got better quality than expected.
    - Maureen W.
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Furniture Stores in Avondale

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