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Moving reviews in Apache Jct

  • A
    Booked my move via phone message and email a few days beforehand. Joe, Brandon, and Rich showed up on time on the hottest day of the year at the hottest time of the day and worked their butts off. These guys were awesome, very friendly, hard working, all in all the move couldn't have gone any smoother. Highly recommended!
    - Roy R.
  • A
    Beautifully! They picked it up on day 4 after the official "open window" date and delivered it 4 days later (which included a 2-day weekend). The piece was packaged as agreed to, carefully loaded (according to the people in N.J.) and unloaded, all packaging carefully removed and the piece placed as we directed. Paul H. in the Chicago area, Christina on loading and Nancy on delivery (both with Regal Designer Delivery out of Texas ) were fantastic.....always available to answer questions, give insights, keep us informed and honest/upfront about all phases of the process. Tom and Ricky (drivers/delivery) were very kind, careful with our piece, and excellent communicators when we talked on the phone. The same demeanor was experienced by our friends in N.J. who dealt with them on the pick-up/load. Just can't say enough about this entire hard working, goal oriented, customer service centered business. This team will go the extra mile and then some to do the job 100%+ the first time. Should I ever need this service again, I will not hesitate to give them a call; this time knowing I won't have to be concerned at all. My sincere thanks to each and every one of you guys....you deserve a big gold star for the day.
    - Connie J.
  • C
    An appointment was made by phone on Nov 8th to move a 1 BR apartment 65 miles on Sunday Nov 27th. The woman said I could pay the driver with a credit card or pay cash. I was not given a "confirmation number," and never got a call or email to confirm the appointment. On Nov 23rd I called to confirm the appointment, and was told that the driver would call on his way and would arrive 9-10am. I asked if they wanted a deposit by phone, and she declined, further stating that the driver would take cash on arrival because their credit card processing wasn't working. I told her I need to pay by card as previously discussed. Then she said she could do it for a 3% surcharge (- I thought it was broken!) I expressed my disappointment at this bait-and-switch tactic, her response was "I had to ask my supervisor" like she was doing me a favor. On Sunday at 10:15am I called the office because no one had called me yet, and my landlords were depending on the schedule previously arranged. Again, she informed me I did not have a reservation, since I don't have a confirmation number! I was getting very frustrated and felt devastated. Then she said she found it on the schedule and would call the driver, but that it wasn't really a reservation without a confirmation number. I guess I should have made one up! The driver finally texted at 11:05 but didn't say when he would arrive: he didn't have the address. WHAAAT?! I called back but couldn't get through; I texted back the address and 5 minutes later he showed up. He had no idea about the schedule, his phone wasn't working and his partner had no phone, and he asked me if he could use my phone to get the rest of his schedule. I was so upset, I cancelled their services. I called the office to advise them, and they STILL DIDN'T HAVE MY INFORMATION! The worst thing was I would have liked to have given the driver something for his trouble because he seemed pretty bummed. The office people were without sympathy, blamed me for not having a confirmation number, and seemed lazy. I guess I slipped through the cracks in scheduling, but no one was willing to get me a confirmation number. Obviously, I do not recommend them.
    - Steve S.
  • F
    It was the most horrible moves I've ever had happened they were three and a half hours late they messed up my washer my dryer dented my filing cabinet that looks like they tried to pry it open they stole some of my stuff which I'm fine a set of means charge against them at the Phoenix Police Department. They forgot my computer desk at the other house and never went back to get it. Claim they would the following day but never showed up. I would not trust this moving company they are thieves and Liars they don't give receipts they claim they give them to you but they never do please do not ever use this moving company I am also in the process of filing small claims court against them they said they would but we fused to give insurance number. Company also broke my bed also broke my computer cabinet . Do not know how much you can see in these pictures I took them with my cell phone but they did a lot of damage to a $4,000 washer and dryer they tried it on its side they do not have a list on the 12th which is I have 3 different addresses which I find very unusual and Shady please please do not use this moving company I will be posting more on other sites
    - Debra M.
  • A
    Excellent.  The service was better than I expected.  The two man crew showed up early and got us to the new location right on time.  All pieces of furniture were completely protected and secured for the short 8 mile trip.  We couldn't have made the move without them.  Thanks to Darryn at ABC Small Move Specialists, our experience was better than we ever expected.  Darryn was able to schedule a crew for our move on a very short notice.  The crew was very capable of the job and were very professional.  I would definitely recommend this company to anyone if you have a small move.  I will use them again in the future.
    - Steven H.
  • A
    Wonderfully! They were prompt in arriving and rolled gracefully with our change in our arrival. They were cheerful and optimistic. Incredibly efficient at staging our belongings. Amy and Randall made what could have been a long, exhausting day into a pleasant experience.
    - Andrew B.
  • A
    They were great! They were right on time and they got the job a lot quicker than we thought. They did excellent! I would be sure to recommend them. They were very friendly and they did everything we asked of them with no problems. The deal we got was outrageously good!
    - gordon j.
  • A
    I purchased an Angie's List Big Deal for this service. We had to pay for their travel time from Phoenix and I guess that was okay. We added another hour to their moving service price, but I do not remember what it was. They took a lot of time to get things wrapped up and to move. They were very professional and efficient. I was very pleased with them.
    - kirk p.
  • A
    They did an excellent job. It was extremely hot, but they still worked quickly and got everything done faster than I expected. They sent three guys.  The refrigerator was so large they had to take off the doors to get it inside, but they did that very quickly and were professional. Hooked up the fridge, washer and dryer for me.  I had to reschedule once but they were very accommodating about that. I received calls and emails directly from the owner, Paul - he provided excellent communication. I will definitely use them again when I need things moved or delivered. In fact I am planning to have them move a treadmill I am buying.  I gave them a C on punctuality because they were late, but they did notify me. So overall I gave them an "A"
    - Laura W.
  • A
    Proffesional is certainly the only appropriate term to describe this company. From the begining the office staff was helpful, knowledgible, and courteous follow through was great. The moving crew Randy, Augustine and Chris were right on tme as promised and clearly experienced at what they do. They were friendly, courteous, cooperative and hard working. We would highly reccomend them to anyone looking for a smooth troublefree move.
    - Thomas M.
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Moving Companies in Apache Jct

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