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Mortgage Lending reviews in Apache Jct

  • A
    Wendy Herst Real Estate
    It was an incredibly smooth process. Wendy knew exactly how to showcase my home for potential buyers. She is always available and exceptionally well versed in her craft!! I recommend her with enthusiasm.
    - Bruce R.
  • A
    Mike Murgatroy Guaranteed Rate Mortgage
    This was my third time refinancing my mortgage with Mike Murgatroy and his team at Guaranteed rate. The first thing that potential customers should understand is that the Murgatroy TEAM is exactly what it should be...a truly integrated TEAM with obvious respect for each other's talents. All of the members work together with a symbiotic relationship that I have not experienced from any company or service organization in my entire adult life. The GR digital mortgage system is set up in such a manner that it leaves very few unanswered questions. Having said that, there were several occasions when I did have questions, and in not one of those occasions did my question go unanswered for more than 24 hours, and in most cases within hours or minutes. Mike would call me from his car on his way home from a long day's work and pull over to look at my file on his laptop. His opening documentation specialist Connie, and his closing doc specialist Monica, are remarkable at what they do. It is amazing how much detailed information they can put out and take in with such precision and in such a relatively short amount of time. As I previously mentioned, this was my third time with Mike and GR. Each time, my mortgage terms got better and better. You will not get a better interest rate (locked In at the very beginning of the process ) anywhere - GUARANTEED! I'm guessing that Mike might not want me to mention this, because they are crazy busy, but in this last refi, I closed in exactly THIRTY days from my initial application...in my home at my kitchen table....unbelievable!
    - Richard & Tammy D.
  • A
    Mike Murgatroy Guaranteed Rate Mortgage
    I first conducted business with Mike Murgatroy and his team at Guaranteed Rate in July of 2013.  At that time I saw a window to refinance my home for a 30 year fixed at an awesome interest rate.  My point of contacts was Andrew.  After a couple of phone calls and a couple of emails, Andrew locked me in at a phenomenal rate.  One month later, we closed and it did not cost me a dime! Fast forward two years and I decided to refinance for a 15 year fixed and once again found myself looking for that  low interest rate.  My initial contact was with the boss, Mike Murgatroy, who turned me over to Andrew, because he knew that Andrew and I worked well together two years prior.  I was not surprised to find that Andrew quickly jumped into action, got my contract rolling and in a very short time locked me into the rate I was looking for.  As in my previous experience, one of the most important aspects (at least it is for me) of Murgatroy's team is their ability and dedication to answering all of the myriad of questions that always arise when this type of business is being conducted, quickly and accurately.  I never waited more than a day and most of the time, my questions were answered within hours and sometimes even minutes.  Email worked best but phone calls were easy and encouraged.  Communications....A+++.   The company advanced technically over the two years since I had dealt with them.  This time, the paperwork (we all know there is a ton of it) is completely done online.  Guaranteed Rate now has this online tool where you can upload all of your documentation just as quickly as your fingers on the keyboard will allow.  There is no snail mail and  not even any email when it comes to getting the required documentation to where it needs to go.  Paperwork....A+++.  Everything I was told/promised was delivered.  There were no surprises and as expected, $0 out of pocket.  Professional credibility....A+++.  The last step in the process is of course the closing.  In just about one month's time, I was asked at what time and on what day I would like to close in the comfort of my own home during the following week.  The question was posed to me late on Friday and I requested 9:00 AM on the following Monday.  Sure enough, my wife and I closed with a young lady from a local reputable notary firm on the requested day and time without a hitch.  Closing...A+++. 
    - Richard & Tammy D.
  • A
    Mike Murgatroy Guaranteed Rate Mortgage
    I had a lot of questions looking for an unconventional mortgage -- Andrew helped me to find answers that are conventional.
    - Susan J.
  • A
    Mike Murgatroy Guaranteed Rate Mortgage
    I have owned my home for approximately two years and had financed it at 4.25% interest for a 30 year fixed.  As I watched the interest rates go down, I wanted to refinance at the lowest rate possible before the rate started to go back up.  I finally decided that if I could get 3.25% interest, with minimum expense, I would go for it.  As I would always do before taking on such a venture in the past, I consulted Angie's list and found that noone even came close to the positive reviews that Mike Murgatroy had to his credit.  I called his office and got Andrew on the phone.  Andrew explained to me that he could get me 3.25% interest for a VA refinance with no points and no closing costs.  He was extremely knowledgeable, courteous and professional.  I decided to get the process going.  Andrew told me that he would lock the rate in and that we would be able to close in 30 days.  From that point on, different members of Mike Murgatroy's team, as well as other team players for Guaranteed rate, took over and put together the necessary package to complete the transaction.  The communication and accuracy of every facet of the process along the way was nothing less than admirable.  They delivered everything that was promised.  The closing was exactly 30 days from the date the process was started and there were no surprises. I would like to add that as I logged into Angie's list today, that I noticed that Mike had managed to get an "F" from a recent customer.  Compared to his 100+ "A" ratings, it stands out like a sore thumb.  I can assure you that based on my experience,  it had to be the customer who submitted this off-the-wall rating who was having a bad day.  It is unfortunate that his type of thing happens to a first rate, best I have ever dealt with, A+++ organization.  Do not hesitate to call these folks if you are thinking of buying a home or refinancing a home.  They are awesome!!! 
    - Richard & Tammy D.
  • A
    Ryan P. Kelly loanDepot NMLS # 562045
    We had worked with Ryan before on a refinance of our old home, and when it came time for us to move and buy a new home in AZ we were happy Ryan was able to help us again. Even though we were still trying to sell our home in IL we were able to finance our new home. The whole process went as smoothly as possible, largely due to Ryan's competence, diligence, and professionalism. Without a doubt we will work with Ryan again on our next refinance or new home loan.
    - Andrew S.
  • A
    Caliber Home Loans
    absolutely perfect! Brandi and Stacey of Caliber Home loans are incredible! and I am a jaded old Realtor that is very hard to please:)
    - Leslie L.
  • A
    Caliber Home Loans
    Excellent. She actually had the file ready early to close escrow which is not typical in the real estate business. She kept me informed of the progress and was a true professional.
    - SADRE H.
  • A
    Caliber Home Loans
    Everything was handled professionally and promptly. I will definitely use them them again in the future.
    - Ryan A.
  • A
    Caliber Home Loans
    Brandi's professionalism and expertise made the refinancing process so easy! She is knowledgeable of the market and truly cares about her clients. I would highly recommend her to anyone who is looking for someone who is thourough, professional and trustworthy.
    - Kelli H.
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Mortgage Brokers in Apache Jct

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