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Home Improvement reviews in Apache Jct

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  • We have used Vitech numerous times before and have never been disappointed. We had an urgent need to get the shower plumbing fixed and Vitally responded immediately. Vitech is very professional, courteous and genuinely interested in the customer. They far exceed any previous experience I have had with plumbers. I would recommend Vitech to anyone who needs new plumbing or repair. Besides their quality work and fair pricing, they are simply good people I trust.
    - Bill K.
  • I have used Dependable Irrigation twice now. Both times they have been prompt and professional. As a matter of fact they even identified a minor issue other than that which I had called them about and fixed it gratis. Great company.
    - Christopher W.
  • Thank you very much Greg! We appreciate The work that you performed knowing we were out of state the trust we put new and you came through! I will for sure recommend you and use you in the future if anything else should come up in your area :-)
    - Jeanie T.
  • Old pool plaster was blistering and falling apart. Got estimates from 3 other contractors. AZ Pool Guy was the cheapest. They were able to get old pool plaster jack hammered out and new pebble tech surface installed within a month. A couple weeks ahead the estimated time of a month and a half. Since the existing tiles were in good shape, they were able to leave those in place. Saved us quite a bit of money. Pool looks great with dark blue pebble tech and abalone shell sparkles.
    - Kyle R.
  • I had contacted them through Thumbtack after receiving their quote and later talked with Cordell on the phone. He gave me a more accurate quote once he had my square footage. We then set a date and time that worked for both of us. Gabe arrived promptly and got to work. He answered a few questions I had and finished in about 2 hours. They were all very professional and knowledgeable. Even after my warranty is up I will keep them on. Great group of guys!
    - Marilou V.
  • Don Wilkerson is the owner of this company. He was paid $20,000 down on a $40,000 project. His crew did the demo on the kitchen and then the excuses came from Don why he couldn't do any more work. He has left town with my money - his lines are disconnected, his electrical and remodeling licenses have been suspended and his building has been locked. He owes the IRS over $100,000.
    - Linda D.
  • Cory N. was the Technician who provided our monthly service. Cory called prior to his arrival to remind us he was on his way. Knowing that my wife has certain expectations (due to our pets), Cory reviewed the service he was going to preform per my wife's wishes. After the service was completed he came back ( I was working in my garage) to ensure all he had done and to verify I did not have additional needs. Cory was the picture of professionalism, providing exceptional customer service. While we have been satisfied with Bulwark for several years, Cory's service and attention to detail left me feeling compelled to write a review. I rate my experience 5 stars! Jerry M.
    - Jerry M.
  • I purchased this home warranty at the same time I purchased my home 6 years ago. I have not been happy with their service but have kept it for convenience. They have so many loopholes to avoid repairing broken appliances. In this instance, I had a pretty significant leak under my kitchen sink. Thinking it was my RO system, I had my own plumber come look, as RO systems are not covered by American Home Shield. My plumber said that I needed a new garbage disposal. This particular garbage disposal had already been replaced by American Home Shield just a couple of years previously. My plumber stated that the disposal they installed was very poor quality, not meant to last very long at all. I contacted my home warranty that same day, 6/22/18 and scheduled an appointment for Wednesday June 27th. The company assigned to do the repair, APC Plumbing gave me a 5 hour window for service and still showed up 30 minutes late. The plumber looked at the garbage disposal and said that I needed a new one but he did not have one in his van so the office would contact me the following day to schedule, which they did not. I contacted them the net day to reschedule, and the soonest they could come was Monday 7/2/18, between 3-5 pm. APC plumbing contacted me at 10 am the day of my appointment to say they needed to come to my house that morning or I would have to reschedule. I work, and was not able to change the appointment time, so my appointment was cancelled. I was told that the office would contact me the next day to schedule, which they did not. In the meantime, American Home Shield used my debit card they have on account for my monthly premium to charge $125 for the service call. I was not able to contact American Home Shield until July 9th as I had gone on vacation. Upon returning, I contacted customer service to request a new contractor and to have the service call refunded. After being put on hold on & off for an hour, the call was disconnected and AHS did not call back as promised if we were disconnected. I called again the following day, 7/10. I was told that I could not request a different service provider and after several failed attempts to schedule an appointment with APC Plumbing by AHS customer service, I was offered to have my complaint sent to the resolutions department and possibly be paid out a cash settlement to hire my own contractor to come in to replace the garbage disposal. I was told that I would be contacted within 24 hours. I also requested again to have the $125 service fee refunded. I never received a call, so 1 week later I contacted AHS again and was told that the $125 service fee would not be refunded even though the repair had not been performed because the company came to my home. I was also told that there was no guarantee if I would receive a cash settlement to hire my own plumber and they could not give me an estimated time as to when a decision would be made. In the meantime, I had a plumber come out to replace my garbage disposal as the leak was causing water damage and the smell was horrible. It cost $260. In total, I am out $260 for the repair, $125 for the AHS service call, 5 hours of lost work time waiting for APC Plumbing for our initial appointment, water damage under the kitchen sink, and a lot of frustration. I plan on cancelling my contract with AHS Warranty, what's the sense with service like this. As I stated earlier, this is not the first negative experience I have had with this company or with the contractors that they hire.
    - Jean R.
  • I purchased this home warranty at the same time I purchased my home 6 years ago. I have not been happy with their service but have kept it for convenience. They have so many loopholes to avoid repairing broken appliances. In this instance, I had a pretty significant leak under my kitchen sink. Thinking it was my RO system, I had my own plumber come look, as RO systems are not covered by American Home Shield. My plumber said that I needed a new garbage disposal. This particular garbage disposal had already been replaced by American Home Shield just a couple of years previously. My plumber stated that the disposal they installed was very poor quality, not meant to last very long at all. I contacted my home warranty that same day, 6/22/18 and scheduled an appointment for Wednesday June 27th. The company assigned to do the repair, APC Plumbing gave me a 5 hour window for service and still showed up 30 minutes late. The plumber looked at the garbage disposal and said that I needed a new one but he did not have one in his van so the office would contact me the following day to schedule, which they did not. I contacted them the net day to reschedule, and the soonest they could come was Monday 7/2/18, between 3-5 pm. APC plumbing contacted me at 10 am the day of my appointment to say they needed to come to my house that morning or I would have to reschedule. I work, and was not able to change the appointment time, so my appointment was cancelled. I was told that the office would contact me the next day to schedule, which they did not. In the meantime, American Home Shield used my debit card they have on account for my monthly premium to charge $125 for the service call. I was not able to contact American Home Shield until July 9th as I had gone on vacation. Upon returning, I contacted customer service to request a new contractor and to have the service call refunded. After being put on hold on & off for an hour, the call was disconnected and AHS did not call back as promised if we were disconnected. I called again the following day, 7/10. I was told that I could not request a different service provider and after several failed attempts to schedule an appointment with APC Plumbing by AHS customer service, I was offered to have my complaint sent to the resolutions department and possibly be paid out a cash settlement to hire my own contractor to come in to replace the garbage disposal. I was told that I would be contacted within 24 hours. I also requested again to have the $125 service fee refunded. I never received a call, so 1 week later I contacted AHS again and was told that the $125 service fee would not be refunded even though the repair had not been performed because the company came to my home. I was also told that there was no guarantee if I would receive a cash settlement to hire my own plumber and they could not give me an estimated time as to when a decision would be made. In the meantime, I had a plumber come out to replace my garbage disposal as the leak was causing water damage and the smell was horrible. It cost $260. In total, I am out $260 for the repair, $125 for the AHS service call, 5 hours of lost work time waiting for APC Plumbing for our initial appointment, water damage under the kitchen sink, and a lot of frustration. I plan on cancelling my contract with AHS Warranty, what's the sense with service like this. As I stated earlier, this is not the first negative experience I have had with this company or with the contractors that they hire.
    - Jean R.
  • Slowly, painters were in such a hurry to leave, they forgot to paint above the doors (every door), and I had to push to get them to put enough paint on to cover adequately. They said they would remove all fixtures and paint behind fixtures, so, now I am continuing to finish painting behind fixtures they did not remove or paint behind. Am I disappointed, YES Would I recommend them No
    - Daniel H.
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Home Improvement Services in Apache Jct

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