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Auto Repair reviews in Winslow

  • A
    P & D Auto Repair Inc.
    I was driving East on I-70 36 miles East of the Colorado border, in Kansas. The engine stopped instantly and would not start. I called my Roadside assistance insurer and asked them to send a tow-truck, which they did. A local towing company from Colby, KS, arrived and loaded my car (92 Camry) and took me to Colby. My car was unloaded at the only repair shop in Colby that might be able to get me back on the road quickly, P&D Auto Repair. Since it was Sunday, I had to find a motel and wait until Monday morning to talk to the mechanic. Monday morning I arrived at P&D shortly after 10:00 AM. (there are no taxi services in Colby) A community transportation bus provides the only public transportation, by appointment. The shop was closed while the staff was out for coffee. I had talked to someone at P&D earlier, by phone, and they told me that they were very busy, and might not be able to work on my car until later in the week. I explained that I needed to be traveling and would have to find someone else, perhaps even having my car moved 90 miles to the Toyota dealer in Hays, Kansas. After the staff returned from coffee, the mechanic said that he would check the car. A few minutes later he returned and confirmed my suspicion about the timing belt. He then said that he could work on my car that afternoon! I said that when I talked to someone earlier they had told me "Thursday, at the earliest".\ The Mechanic said "they didn't know I had talked to you this morning". He assured me that he would start on it that afternoon (Monday). I asked him for an estimate of the cost, and after a few minutes he said "Five hundred forty five dollars", which was close enough to a reasonable cost that I told him to go ahead and I returned to the motel. About 6:00 PM he called me on my cel phone and told me that my car was ready to go! I was amazed, but since I didn't want to drive at night, I told him that I would pick up my car the next morning. (Tuesday) I had expected that the car would not be repaired until some time Tuesday, and was prepared to stay in Colby Tuesday night. I arrived at P&D shortly after 8:00 AM and was greeted by the Mechanic who had given me the estimate and had done the repair work. I wondered what the final bill would be, since I was certain it would be higher than the estimate. I was prepared to pay up to $600, but no more than that. I learned that the Mechanic I talked to was the new Owner of the business, having just bought it from the previous owner who was retiring. He presented me with a neatly printed invoice that listed all the parts and labor for the repair. THE TOTAL BILL WAS $545.04!! He explained in detail what caused the problem and answered all my questions. I was amazed and impressed that a small repair shop in a small town in Kansas, went above and beyond to provide me with expedited service and made no attempt to take advantage of a customer they might never see again. Outstanding service like that is rare these days!
    - Jesse B.
  • A
    Brown's Northside Tire and Service

    I1992 Toyota Camry was having what I thought might be a wheel alignment problem. I have used Browns over the years and feel they are the preeminent service shop for alignment and other undercarriage diagnosis and repair. I asked for an alignment, but after examining the vehicle they reported that the rack and pinion needed to be replaced (165,000 miles) and that the four Goodyear tires on the car were in various stages of failure, well before their warranty and wear indicated. We purchase our tires from Walmart, because of their nationwide repair facilities and painless replacement policy. With the report from Browns I was able to get the failing tires replaced with new Michelin tires. I then had the steering gear replaced at Browns. Their time and cost estimates were very accurate. They have a pleasant waiting room and WiFi. The improvement in handling of the Camry was amazing!

    - Jesse B.
  • A
    Brannan Tire & Auto
    - Linda L.
  • A
    D & S Body Shop & Towing
    Quickly, also I thought I needed an axle replaced, but they did a test drive and said I didn't need further work.
    - Jesse B.
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Auto Repair Shops in Winslow

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