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Recent Lawn Mower Repair Reviews in Van Buren

  • A
    Cj's Lawn & Small Engine Repair
    They arrive in a pick up truck with a trailer for equipment and sometimes a second vehicle.  It is a family operation and believe me everyone knows their jobs and gets right on them.. They run weed eaters along fence lines and around trees and obstacles,  swept decks and cleaned up all clippings and other debris.  It's a no smoking crew so no cigarette butts laying around.  Very professional,  (there is only room for one date, but he actually did the complete yard several times.) He also  trailer-ed my own mower to his shop, did a repair job on it and trailer-ed  back, all at a very nominal fee. I could not have been happier with his work.
    - LoKiel N.
  • D
    MOWER SHOP
    Parts clerk answered the phone when I called. Asked to speak w/ the service manager to see if mower repair possible. Was told mgr. does not take calls. Explained I was retired and handicapped so did not want to bring mower in unless it could be worked on. Was told to tell her the problem. My service issue is complicated and I felt it most efficient timewise to speak with the manager. Was told I would have to talk to her about the problem. When I repeated my mobility difficulty and needing to know if the service dept. would tackle my repair, she hung up on me. I consider that LOUSY customer service, blatantly rude, and extremely unprofessional.
    - gary b.
  • D
    Myers Mower & ATV
    I bought an electric start self-propelled mower and I wanted to exchange it to a smaller riding mowers but they wouldn't let me because they have already sent the warranty card.  I believed that was my responsibility if i wanted to sent the warranty card.  I am very unhappy with the way I was treated.  I just didn't like the staff and I didn't like anything about the experience.  I still have the lawn mower and it works but it was not a good customer service.
    - Melissa R.
  • F
    R & J Sales & Services
    We had two riding lawn mowers still under warranty. One was smoking, shaking and dying and the other one was smoking and not running right.  It took about three weeks to get them back and the work wasn't under warranty, even though the mowers was less then a year old.  Both mowers doing the same thing they did when the took them in. I kept trying to call  them, but they didn't seem to have anyone to answer the phone, guess they were busy.  When I got hold of someone and explained the situation the man said why did you pay $500.00 if the mowers were under warranty. I ask the owners name and if he was there and they said he was at the farm.   I kept trying to call to no avail, so we loaded up one mower and took it back to them.  The repairman said we had bad gas and to empty the tank, blow out the line again, and change the oil filter, that they would charge us again to do it. My husband is nearly 70 and has polio and is in a wheelchair and I am 66 and we have three acres to mow. We had a friend come over and do it for us.  Still had problem.  We hired someone to mow and then we bought another mower.  This was ridiculous,  we had two mowers under warranty we couldn't use.  We had bought parts and had mowers repaired there through the years with them. But will never go there again. We took the mowers to another mower repair shop, they didn't do warranty work, it costs us $400.00, but the mowers are finally repaired.
    - Mary T.
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Lawn Mower Repair Shops in Van Buren

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