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Appliance Repair reviews in Van Buren

  • A
    Reeves & Sons Arkansas Appliances
    My hand-me down refrigerator is over 40 years old, so when it stopped making ice and things started thawing out, I expected the worst: time for a new fridge. But I felt it was worth a shot to see if it could be repaired, therefore I could put off buying a new one as long as possible. So I called Reeves and Son Appliance Service, whom I've used before (but not on this fridge) and was happy with their work. The person I spoke to promised to have someone out to me that same day. Just a few minutes later, their serviceman called, saying he could be here within 30 minutes. I thought and quot;I'll betand quot;. But less than a half-hour later, there was a serviceman in my kitchen, inspecting the fridge. (How often does THAT happen?) It only took him a few minutes to locate the problem and assess the damage. Then he explained to me in detail what went wrong, what was required to fix it, and how much it would cost - plus my options for the complete defrosting the fridge needed before plugging it back in. (Some service providers wouldn't have told me I even HAD and quot;optionsand quot;. They would just take advantage of the situation and make some extra money for themselves.) He even showed me the bad part on the fridge - something I'm not used to any repairmen doing. So many repairmen I've dealt with have the attitude that they're doing me a big favor simply by showing up, much less being on time or even the day promised. And explain the problem to me? Puh - leeeze! I should have the audacity to ask questions?? (Their attitude, not mine.) Even if it is my property/appliance/etc. He patiently and politely answered all my questions, no matter how 'dumb' they may have sounded.
    He actually HAD the right replacement parts on his truck - another miracle! Especially considering the age of my fridge. When I asked him how he happened to just 'have' a new part for such an old appliance, he told me that for this particular model, the needed part was fairly universal and was often used. Of course, I'm no handywoman, much less a professional, so I took his word for it. What else am I going to do? Trash the fridge and spend $1000.00 on a new one just because I didn't trust his word?
    He was completely finished with the work within an hour. Not only that, but he didn't leave a mess behind for me to clean up. He actually asked me for some old towels so he could mop up the water on the floor when he was done, and he didn't leave so much as a dirty footprint in my house. I was very happy with his work, and happy to pay him for it. Just wish I'd known then to tip him - he was definitely worth a tip. And the fridge has worked perfectly ever since. Guess that's why I've used Reeves and Son for almost 20 years.
    - Anna S.
  • A
    Reeves & Sons Arkansas Appliances
    Called back when Receptionist told us, showed up when he gave us the time.
    Very professional.

    - shirley w.
  • A
    Reeves & Sons Arkansas Appliances
    it was not possible to fix
    - Wilma A.
  • B
    Reeves & Sons Arkansas Appliances
    Great. My washing machine is no longer leaking and my dryer door is fixed.

    - Angela M.
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Appliance Repair Services in Van Buren

Companies below are listed in alphabetical order.

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    P.O. Box 10681
    Fort Smith, Arkansas