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Pediatric Care reviews in Springdale

Real People ~ Real Reviews ~ Real Results

  • Although we arrived 10 minutes early, we weren't taken to an exam room until 10 minutes after our appointment time. Then we weren't seen by the pediatrician for another 10 minutes or so. When the pediatrician entered, she communicated with is easily, and listened carefully to our concerns and the history of illness. She also apologized for our wait, and said they had been overbooked that day. Her exam of my daughter was gentle and thorough, and she immediately knew what was going on. She wrote a necessary prescription, but also showed my how to irrigate the back of my daughter's throat to help prevent this from happening again and to give some relief. She also gave follow-up care instruction if we did not see an improvement. When we left, the office staff and billing people were not very friendly. They do their job, but they lack personality or warmth.
    - Sara T.
  • We really like him.  He is an excellent pediatrician.  My experience with him has been great.  He is fabulous.  He is kind, thorough, and easy to talk to.  He spends as much time as we need.  He answers all our questions.
    - Catherine M.
  • The first pediatrician we saw at this clinic we did not click with....great doctor, just not the right personality for us; we were looking for someone that our child could grow older with and wanted to get it right.  Based on the recommendation of our lactation consultant (by the way, who also recommended doctor #1), we set up our second appointment with doctor #2.  He is simply amazing.  Newborns generally lose 8-10% of their body weight after they're born, but by day 10 they should be back up to their birth weight.  Our son lost even more weight by day 10.  The news was like a slap to my face and something that I took very personal.  I was (trying) to breastfeed, a first time mother, and you can't help but think that you are completely responsible for (in my head) starving your child.  I was trying to hold back a HUGE well of tears and the doctor completely put my fears at ease and he did it in a very tactful manner.  He addressed every thought that was in my head without me even having to say it out loud.  One of the first things he said to me was "You are not starving your child...."  I loved the fact that he gave us a clear series of instructions on how to fix this, but he did so in a manner that imparted the seriousness but not the worry.  We left confident with a plan of action and our son gained 12 oz. in 3 days!  We have had to go back for 2 follow up appointments to make sure the weight is steadily increasing and the doctor's manner has been great every time. 
    My husband and I really like that they have separate areas at this clinic for sick babies and healthy babies.  Wait times so far have been minimal (10 minutes or less).
    - Elissa T.
  • I do not like the front office staff and the billing department but I do like the doctors there and we use them.
    - Kimberly P.
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Pediatricians in Springdale

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