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Door Installation reviews in Sherwood

  • F
    They left the job unfinished. They quoted $1500 which I paid up front. When it was done, they said that I owed them another $2700.00. I put pictures in their google review. You might want tot check their reviews with the Better Business Bureau. They are all bad for the same reason. There are drip all over, uncompleted work.
    - don j.
  • A

    Went very well! Eddy called, and asked if he could come a day earlier than scheduled. He arrived at the time he said would, and completed the work in a very professional manner. I would definitely  recommend and use Eddy again.

    - Leonard K.
  • D
    My initial impression was good  when I first spoke to Jeff on 6/26/14.  I discussed the job with Jeff and what would be involved. He mentioned having a big siding job he was finishing up but could come measure in a couple of days.  Soon we discussed the details of getting the door ordered and having it put on with locking door hardware since it is outside.  The next time I spoke with Jeff was on 7/21/14 when I called him.  I felt that waiting 3 1/2 weeks was being patient enough to hear something.  Jeff informed me he hadn't heard anything but guessed he could call them to check on it.  Again, he mentioned having a job he was finishing up and would be a few days before being able to get to it.  Jeff called to make arrangements before coming and installed the door on 7/29/14.  I authorized him to do so and informed him that my wife would be home to pay him.  When I got home that evening, my wife said that they forgot to bring the door hardware and asked her what she wanted done.  She had them put the old one back on and didn't realize that a new one was something negotiated in the price of the job.  I called Jeff about this pointed out that I should have been the one he consulted as my wife had no knowledge of our agreement.  Jeff agreed to come replace the door knob and the gold hinges with silver ones. I was told that he could pick them up the next time he went to the hardware store.  This was on 7/29 and I have not seen or heard from him since.  On 8/26/14, 2 months after initial contact, the job is still not complete.  
     I believe Jeff does good work and is great if you're planning a big project like windows or siding.  I'm glad that his business is prospering but I felt that my small job was too insignificant  to devote his time and would be done when he could "get around to it."  I've been looking for a "handyman" to possibly do many repair and remodeling projects at my house that would likely add up to thousands in business by the time all were through.  Unfortunately, Sherwood Home Improvement's audition with me will not win them the part. 
    - Jack J.
  • B

    The provider painted and scraped the house.  The only complaint was there were some paint scrap on the yard.  Fixed a water heater door. Fixed the railing on back steps. Several other small jobs.  Was well pleased and would use him again.

    Don't remember the cost or date.  But happy with his work. Do not remember exact date

    - Margery M.
  • A
    There were absolutely no problems. They had many excellent ideas that made the finished project much better. Could not have been a better experience.  They will do all my work from now on. It is very reassuring to have a trusted number to call.
    Mr. Moore came out the day I called and gave me a prompt estimate. The work was first class and they had manny ideas to make the project better. There were absolutely NO problems. It is reassuring that I now have a trusted number to call in the future.
    This was the first contractor that I didn't want to kill before the job was done.
    - Hosea M.
  • A
    Wilson's estimate wasn't the cheapest, but was competive. Where they really excelled over the others was in their efforts to keep the communication process flowing, ensuring we received the right product to meet our needs. A real pleasure to work with Wilson crew. On the installation day, everything went smoothly and professionally, taking only two hours from start to finish. When the crew packed up and left, everything was perfect with absolutely nothing out of place. A great experience all the way around.
    - James O.
  • A
    Wilson's estimate was very much in line (if not better) than the other 3 estimates I had.   I chose them because of the mannerism of each person I spoke to.  I had a million questions and they made sure I was comfortable with all the answers.
    I told them of some bad contractor experiences I have had in the past and they were ALL very reassuring that they would do things right, and if I wasn't happy with anything they would come back. They did exactly what they said they would! 
    The salesman, the gentleman that measured everything to the installation team - they were ALL extremely professional and accommodating. They even sent out a more experienced trim team to make sure the new trim around the windows was just as detailed and beveled as what they removed.
    I had no reservations of leaving them alone in my house while I was at work, which isn't something I feel comfortable doing these days. The best part is they even let my dog out at lunch for me and let her back in to save us a trip home. They cleaned everything up when they finished and everything looks great!
    The house is so much quieter and I could feel the heat reduction immediately as my bedroom was always so hot this time of year. This is one job I am proud of and can honestly say, I have ZERO complaints!
    Thanks for showing me that there are great contractors out there!

    - Sue Z.
  • C
    Installation was good on windows.
    Door installation was not good. They use screws that were to small and didn't go into the frame. We figured that out when the door wouldn't close without a struggle. They didn't reinstall the security door back correctly. It has a big gap on the side.
    Siding installers broke our water pipe which flooded 3 rooms in the house, broke numerous flood lights and the dryer vent. They didn't offer to replace anything that they broke.
    We've had them back once to replace siding that was cut too short but it too 3 phone calls before they showed up.
    Now the fascia has buckled and pulled away from the house. I've called twice and they promised to come within a week to repair it and the frame around the faucet that has pulled away from the siding. First time I called was May 23, 2012. Second call was was around June 18th and Tiger said they would get it repaired by Friday. Now it's July 1st and still no repair.
    They do average installation and you have to almost become a stalker to get them to show up for repairs. After spending over 21K, this is very disappointing!
    - Leslie G.
  • A
    The install went wonderfuf! The crew were great, cleaned the glass, hauled away debris and even vacumed the floors. I never get what I expect when I hire someone, but this time, I will say I got more than expected.  We love them!  Great job!
    - glenn g.
  • B
    I needed to replace the old aluminum drafty windows, and had already had two estimates when I talked to the salesperson. The estimate was professionally done, and was slightly less than the others. They offered a new patio door (free) to seal the deal. Installation was timely, done quickly and the guarantee is good.
    - Catherine H.
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Door Installers in Sherwood

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