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On January 2, 2015 we signed a contract with Provider name locked. to build an in-law apartment, deck and put siding on our home. He told us it would take 2.5 - 3 months to complete. It is November 16, 2015 and the work is still not done. In fact, he abandoned the job on 10/26/15. The contractor we had to hire to finish the job said that Provider name locked. butchered our house. Not only do we have to pay to finish the job and correct mistakes, but he also walked off with the 4800 we gave him as partial payment for the deck we decided to have him make larger than originally planned. I contacted the state after he stopped returning my calls and found out his license has been suspended so he won't be finishing our job no matter what. Apparently he did this to someone else and he was supposed to pay back the guaranty fund, but he stopped making payments so they suspended his license.
I really thought I did my homework before hiring Provider name locked. . He was recommended to us by an electrician we use that has worked with him. I called the references Provider name locked. gave me. I checked the CT licensing website and made sure he was licensed and asked him for a photocopy of his insurance. The only thing I could not find was online reviews. It seemed odd to me in this day and age. I hope that this review will spare someone the heartache we have had. What makes me really sad is Provider name locked. is very personable and seemed like a nice guy. I just can't believe this happened to us.
- Laura R.
WOW Provider name locked. & Company Inc has surpassed our expectations regarding integrity, service and customer experience. Five years ago Provider name locked. installed hardwood floors within my home, the price was the best and the flooring was exceptional. My wife and I were extremely happy with their service.
Most recently, we noticed there were defects showing in the floor, and we asked Provider name locked. to come out to the house to see if there was something we could do to fix the problem….With that said, Provider name locked. advised us that there were a defect in the wood and this problem should have never occurred. Provider name locked. went into action immediately, sending out his crew to further inspect. The outcome was that Provider name locked. replaced all of the flooring at no cost. This happened over a period of 3 weeks. If you are looking for a great product with outstanding customer service that will over deliver in everything they do … Provider name locked. flooring is the place to shop. Previously, we referred Provider name locked. to my family and friends and today I am referring Provider name locked. service to the entire state of Florida how about the entire WORLD! Thank you
- Donaldson W.
I called Provider name locked. about the job, he asked me to email his assistant as he was at a job site when I called. His assistant was quick to respond to my email and got me set up with an appointment. She emailed again a couple of days before to check that the time was still good for me.
Provider name locked. came to look at the problem, we discussed solutions and a price. He was back within the week to complete the job which he did efficiently.
I would use his services again, he was prompt, efficient and very knowledgable of the best products and solutions for the situation.
- megan S.