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Recent Home Warranty Reviews in Royal

  • A
    American Home Shield – Home Warranty
    our air conditioner pretty much usually breaks down in the extreme heat due to loss of coolant and they routinely fix it with no problems. but this year it turned out to be something more complex and definitely more expensive and the technician diagnosed the problem and had everything he needed to fix it available in his truck so was able to repair it at that time without us having to wait. I didn't see the bill but my husband did and it would have cost us hundred of dollars to fix but cost us only the 75 dollar service call fee so yes we were very happy. over the years we have had this service they have been prompt in sending someone to check out the problems and fix them. I recommend American home shield.
    - melody h.
  • D
    American Home Shield – Home Warranty
    The first guy sent on 6/25 said it was a defrosting unit and/or motherboard. It took one month for Home Shield to send the parts. After repair was done, it didn't cool at all. The repairman couldn't work on a closed system. He called Home Shield and was told the second repairman would be out that day. No show, called AHS they said there was a screw up in the schedling. Soonest was 5 days later, supposed to be 48 hours. The people sent was poor and said there is leak of freon. Did nothing to diagnose the leak, and said they need to replace the valve between upper and lower levels, though there was no freon movement in on compartment and very little in the other. Normal diagnostic would to put dye with freon to find leak and get replacement parts. American Home Shield has some very poor service people and no choices to go to. They don't have enough service technicians in many areas to take care of the problem. It is ridiculous that it has been over a month and no closer to being fixed.
    - Greg S.
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Home Warranty Companies in Royal

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