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Fireplace Repair reviews in Royal

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  • Banks Chimney service did some work for me and did $300.00 worth of damage to my one month old roof... they said they would pay for the damage to be fixed But they will not pay.. I had to find a roofer and I paid $300.00 for the repairs to my roof, that Banks damaged. . Mr. banks had to borrow tools from me to do the job, ( hammer, Tape measure, Screwdriver, metal saw).. Asked me to help him because his helper girl was not strong enough to do the job. Charged me $120 per hour, and the first time I lit up my fireplace the house filled with smoke because Banks Chimney Service put a hole in my new liner. so I had to get the liner fixed again.. BEWARE !!!!!!!!!!
    - R T.
  • A DISASTER.... Banks chimney service worked on my chimney a this week... I just had a new roof put on a month before they came.. They did hundreds of dollars damage to my roof shingles while on my roof. Trey Banks said he would pay for the roof to be fixed, but as soon as my check cleared he quit communicating with me.. he will not answer my calls or return them. Trey Banks of Banks Chimney Service had to borrow tools from me to do the job, and also asked me to help him because the little girl he brought to help him was not strong enough...(Very Unprofessional)......he also pushed my stove around on my stone fireplace and scratched up the stones... They did not even attempt to clean up the messes they made inside and outside the house.. The job took Trey 6 hours , another chimney service said it was a 2 to 3 hour job at most... Asked me to loan them tools to do the job,(tape measure hammer cutting wheel) asked me to help him, ruined parts of my new roof, scratched up my stone & left a big mess and still charged me $120.00 per hour.... and will not make it right... I am sorry he came to my house... BEWARE of Banks Chimney Service!!!!! My next step is the Better Business Bureau and Small Claims Court
    - Rob T.
  • A DISASTER.... Banks chimney service worked on my chimney a this week... I just had a new roof put on a month before they came.. They did hundreds of dollars damage to my roof shingles while on my roof. Trey Banks said he would pay for the roof to be fixed, but as soon as my check cleared he quit communicating with me.. he will not answer my calls or return them. Trey Banks of Banks Chimney Service had to borrow tools from me to do the job, and also asked me to help him because the little girl he brought to help him was not strong enough...(Very Unprofessional)......he also pushed my stove around on my stone fireplace and scratched up the stones... They did not even attempt to clean up the messes they made inside and outside the house.. The job took Trey 6 hours , another chimney service said it was a 2 to 3 hour job at most... Asked me to loan them tools to do the job,(tape measure hammer cutting wheel) asked me to help him, ruined parts of my new roof, scratched up my stone & left a big mess and still charged me $120.00 per hour.... and will not make it right... I am sorry he came to my house... BEWARE of Banks Chimney Service!!!!! My next step is the Better Business Bureau and Small Claims Court
    - Rob T.
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Fireplace Contractors in Royal

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