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Roofing reviews in Rogers

  • A
    I hired Top Hat to tarp my roof, because I thought I only had a small leak, that my handyman was going to repair. More storms were coming and my handyman, Kevin, recommended them. When Garith came to tarp the roof, he advised me I needed a new roof, due to all the hail damage. And he was right, when he said, "I'm sure your insurance will agree. Call them, then get back to us." I had only been in the house a year! This was also my very first hazard claim. The insurance side of the claim was complicated, time consuming and just annoying! Garith at Top Hat, made it easy. They were flexible and accommodating with the insurance standards. Come to find out, all three roofs needed replaced (I have a small cottage and shop, as well). It was a very large job. Their crew was great and Garith was actually onsite A LOT, which eased all of my concerns. Thank you, Top Hat and Garith!
    - Sherri B.
  • A
    The roofers worked hard and completed the job in 5 days. They repaired damage to the sheathing and carefully flashed all the necessary spots. They cleaned up nicely when the job was done. I would definitely hire Brown Boys again. In fact I did have them come out later to replace guttering and got the same terrific service.
    - Douglas B.
  • A
    Awesome jog. This Company rocks they did everything in a very professional manner. they price was very competitive too. They took care of us as if it was their home, cleaned up everything. They replaced the roof in one day awesome consider rain was in the forecast. I highly recommend these guys and their company.
    - John A.
  • A
    Leonart Hurst is the owner. He worked very hard with our insurance company to get the roofing claim processed. Once he got the approval he had the roofing supplies delivered the next day. His crew did a great job and had the job completed in less than 2 days. Definitely would recommend!
    - jackie c.
  • F
    Bar none the worst contractor I have ever hired. Failed to show up multiple times. By his own words he was late because he took his crew out drinking the night before. Major problem with the foundation/footings not being deep enough for the soil type (house moves).
    - James E.
  • A
    I have received multiple compliments on the appearance of the roof, trim , and house. The worked was performed as they promised and then some. They were careful about not destroying or damaging landscaping. They left the worksite clean and in good appearance each day. The business owner and his associates visited the worksite daily and supervised the crews. If I mentioned anything that needed special attention it was taken care of immediately. They saw little things that needed to be repaired during their work that we did not initially anticipate, they fixed these at no cost.
    - Dan V.
  • A
    It went really well they were able to take out and replaces both skylights in a few hours. The workers showed up and get right to it without you really knowing it. They were a little late showing up because of bad road conditions. They did a good job and cleaned up everything inside and outside the house. Payment isn't due at time of service but after the service is completed. As far as price goes they were about $500.00 cheaper than any other quote I received.
    - Wes P.
  • A
    It started with Tom who is the project manager with this company. I was happy to talk to him over the phone with all his experience but then he made such a great impression when I met him for the first time. He came by on an early Sunday morning to inspect and tell me the plan, but when he flew his drone to take pictures and inspect the damage it just blew my mind. These guys are way ahead of the game, or maybe being in tech industry I am biased. But at least I knew then I was in the right hands. The roofers came within a week, 2 hours ahead of schedule, fixed my roof leak and other necessary fixes as discussed. It was such a great experience for hiring a roofing company for the first time and I am definitely reaching out to these guys for future fixes or even roof replacement when its time. Their roof assessment was also on point and my insurance inspector agreed to everything I pointed out. The entire staff was great and they know how to provide great customer service. G
    - Gaurav K.
  • A
    This is the second time we used R & R . Worked with project manager Ronnie. He came to the house to see the projects. He then coordinated his crew and sent Chad to repair the holes in the drywall and had his roof guy, Isaac, to access the situation on the roof to repair the leaks. Very timely and great follow through. Craftsmen are great, they are reliable, professional, and reliable! All involved were a pleasure to work with.
    - Robert H.
  • F
    Someone was supposed to show up on May 2 however they never did. I called and asked if anyone was on the way. The lady responded that the owner was dealing with a flood issues and she forgot to call and cancel my appointment. I rescheduled again for May 4 and another no show! When I called inquiring if anyone was going to be at the house to look at the gutters the lady said no. I am not sure why it is so hard to call a customer and cancel if you cant show up to the appointment. YOU WASTED MY TIME TWICE THIS WEEK. She then offered to reschedule again (REALLY!!! who would say yes after 2 no shows??) I asked if someone would actually show up this time! her response "I can't guarantee that someone would show up" Need I say more? I don't recommend this place due to poor customer service. They MAY do good work, but their inability to show up to the scheduled appointment and lack of courtesy to cancel is bad customer service.
    - Jen P.
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Roofing Contractors in Rogers

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