Geek Squad - Best Buy

Angie's List since July 2010

C Rated | 3 Reviews

Description

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores. ...

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A
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Verified Reviews

A few reviews for this pro…

D

RATED

08/13/2013

Was told it would be ready in 2 weeks.  Called after 2 weeks, was told by store that it was not hard drive problem and would be ready  soon.  Was called by store, computer was ready to be picked up.  Went to store, discovered that it was hard drive problem and was not fixed, and parts were not available to fix it.  I asked what the parts were that were not available, and they could not tell me.  T...

DESCRIPTION OF WORK
Checked computer to see if hard drive was ruined and otherwise repairable at reasonable cost.

CATEGORY computer sales

C

RATED

04/20/2012

I had also bought a printer from them and it wasn't working.  I was a little bit angry with them because I had spent all that money and when I called to ask something about the printer, the lady said that she can't give me that information.  I asked her a very basic question and she said that she couldn't do that and said that I had to buy their service plan for $150.  I was so upset with them and...

DESCRIPTION OF WORK
I bought a computer from Best Buy 3 years ago.

CATEGORY computer sales

B

RATED

02/28/2012

We had a good experience with Best Buy. They were pretty prompt with the service.

DESCRIPTION OF WORK
We purchased a 40-inch Dynex television from Best Buy.

CATEGORY tv sales

Services Offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Senior Discount
1994%
Emergency Service
No
Warranties
90 days