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Find Top-Rated Rogers Chimney And Fireplace Contractors

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Chimney & Fireplace reviews in Rogers

  • A
    I hired Top Hat to tarp my roof, because I thought I only had a small leak, that my handyman was going to repair. More storms were coming and my handyman, Kevin, recommended them. When Garith came to tarp the roof, he advised me I needed a new roof, due to all the hail damage. And he was right, when he said, "I'm sure your insurance will agree. Call them, then get back to us." I had only been in the house a year! This was also my very first hazard claim. The insurance side of the claim was complicated, time consuming and just annoying! Garith at Top Hat, made it easy. They were flexible and accommodating with the insurance standards. Come to find out, all three roofs needed replaced (I have a small cottage and shop, as well). It was a very large job. Their crew was great and Garith was actually onsite A LOT, which eased all of my concerns. Thank you, Top Hat and Garith!
    - Sherri B.
  • A
    Dispatch was friendly & helpful in getting an appointment scheduled. They arrived on time & were very knowledgeable & professional. They completed a thorough inspection inside, on the roof, and in the back access. They even cleared some Sheetrock that was a little too close. Great prices & honest work. I will definitely use them again.
    - Nick Q.
  • D
    They came out multiple times to attempt to repair it, but every time the chimney continued to leak. I'll give them credit that they tried, and they are nice people I beleive, if you can get ahold of them. Unfortunately, that is the biggest problem, you'll be lucky to get them to return your phone call. After repeated attempts, they stopped returning my phone calls to get this fixed right, which is all I really care about. Now, I am moving on to find someone who is responsive and can do the job right.
    - Patrick C.
  • A
    I have received multiple compliments on the appearance of the roof, trim , and house. The worked was performed as they promised and then some. They were careful about not destroying or damaging landscaping. They left the worksite clean and in good appearance each day. The business owner and his associates visited the worksite daily and supervised the crews. If I mentioned anything that needed special attention it was taken care of immediately. They saw little things that needed to be repaired during their work that we did not initially anticipate, they fixed these at no cost.
    - Dan V.
  • A
    They were wonderful to work with. He completed the inspection, and it turns out that I didn't need a cleaning - he didn't try to push one on me at all, which was great service. He went over how to use my fireplace insert (I've never owned/used one before). He also inspected the firewood that the previous owners left behind, and vacuumed out the pile of ashes from the fireplace. Overall, it was great service - very friendly, and I felt like I could trust them. I plan to call them for annual chimney inspection and cleaning.
    - Emily W.
  • A
    Great job!  Chimneys are up to code, and working well.  Crew was professional, and skilled. 28-years experience.   Job was finished in a timely manner. Do yourself a favor, and call them first.  You will be pleased.  
    - Sarah D.
  • A
    Jason and his brother set their equipment up, checked the chimneys from the roof and the house, and cleaned everything with no mess.  He told me what the best wood is to burn and that the fireplaces were in good condition.
    - Diane H.
  • F
    First of all they were late! Second of all, they showed up and did not have the proper equipment-our stovepipe is smaller than the chimney pipe. He went back to Springdale to get the pipe and did not return that day.....this was in October of 2009. He said he would be back with the "proper" pipe but after repeated calling in January of 2010 he finally showed up with the WRONG SIZED PIPE!!!! The hole in the stove is larger than the pipe!!!!!!! Any idiot who has been doing that job should have recognized that, or at least been prepared in case of it. Guess what? He wasn't! His "fix" was to use cement around the pipe. He lied and said that it would cure when the stove was burning like the paint did on the inside. What really happened is we followed his instructions to the letter. The cement or putty or caulk or whatever it was cracked and fell into the stove. Now we have a space between the stovepipe and stove! We tried repeatedly to contact Top Hat but they would not return our calls. Now I use a terrific guy named GREG TURNER AT THE COMPLETE SWEEP!
    - Lisa R.
  • A
    All work performed with high quality.  Brandon (owner) kept me well-informed as the project progressed. His employees were very professional both in their work and interaction with me during the job. The worksite was completely cleared of all debris at the end of each day.  I could not be more pleased with all aspects of working with Brandon from the initial visit to job completion.  Brandon truly understands weather-proofing and the proper way to solve water-leak problems.
    - Lynn M.
  • A
    We have used We Sweep several times. The first meeting was when we were shopping for fireplace inserts. We were very happy with the help the team provided in educating us on the different models available. The installation was a very smooth process and the crew didn't mind, or seem to, my inquisitive dogs. We have been delighted with the amount of money we are saving on our electric bill. The fireplace is lovely and functional. With the insert, we have been able to use our fireplace to increase and maintain the temp of the house...which is a very open floor plan with very high ceilings. The crew covers the items and floor in the immediate area prior to beginning their work. On the few occasions they were at my home, I think the area under the cover is cleaner when they leave than before they arrived. The crew called before the scheduled time, to verify appt and arrived on time. The length of the appointment was within the range I was told to expect. Lindi in the office is as pleasant as she can be, thoughtful, kind and patient. I have referred We Sweep to several people I work with and would use them again, without question.
    - Melissa L.
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Chimney And Fireplace Contractors in Rogers

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