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Car Washing reviews in Rogers

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    NWA Detail picked the car up and charged me for that even though they say it's free on their website. When they dropped the car off the owner pointed out one stain and some pet hair but I wasn't concerned with that. I was more interested in getting the throw up out of there. Unfortunately I didn't notice until the owner had left with the money just how bad the car still was. It was just cleaned enough to look finished at first glance but closer inspection told the truth.
    There was throw up still in places that were harder to see like the floor and ceiling. They vacuumed the inside a little but didn't shampoo the seats. They cleaned the windows but they were streaky and cloudy in areas. The cup holders were sticky with cleaning fluid and the car smelled terrible. The outside was barely washed. There was dirt on the roof and tires and if the car had been waxed at all it was an incredibly thin coat. 
    You can imagine I was pretty shocked at just how bad the work was. This was on a Friday. I tried to call the owner right away but he never returned my call. I called again on Saturday morning because they advertise being open by appointment only. I guess I didn't qualify for an appointment because the owner refused to do the work that day.
    I called back on Tuesday but the owner said they were closed because he was sick that day. I was starting to get frustrated at this point. I happened to be driving by their shop shortly after that and saw the owner there working on another car. I couldn't believe it. I pulled in and asked him right then for a refund but he refused, saying they would have to be allowed to try again because they don't do refunds.
    I asked him why he wasn't being honest with me about being closed. He insisted he was being honest, that they weren't open, and he was only helping with one car. I had a friend call back later that day pretending to need work done and he told my friend they were booked up and couldn't get to it that day. Either he was lying about being closed or he lied to my friend about being booked up. Either way you cannot trust what these people say.
    Early into this mess I tried to stop payment on the check but it was too late. The owner had asked me to leave the name blank so he could stamp his business but instead when he left my house he went straight to a bank and cashed the check in his name. Add that to the list of things these people said that ended up not being true.
    - Adam .
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Car Washes in Rogers

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