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Flooring reviews in Prattsville

  • F
    Bennett's Flooring
    I ve been dealing with this company for 2 years now. First, they installed my bathroom flooring and ripped the corner and failed to tell me. As the flooring wore, it started to turn up and now looks horrible. Fast forward, we had a water leak in the kitchen and I called them and asked if they would fix our bathroom floor if the fix the kitchen and they agreed. After a month of drying the floor with fans, the 2 SAME guys come out and put the kitchen floor down. The owner nor the son came out to inspect our floor when it was being layed.
    Two months later it starts to bubble and I call and Chris the owners son tells me that they will be right out to fix it because it has a years warranty. After multiple calls, they finally came out 5 months later.  This time the owner shows up and tells me that THEY layed the flooring while the boards were still wet and WILL NOT replace it. He says it was not their fault that HIS incompetent employees did not know how to do their job. He did promise that they would redo our bathroom floor. Well, that was 5 months ago and they will not call me back. NEVER USE THIS COMPANY!!!!!! I have filed a complaint with the Better Business Bureau and Bennett s will not respond to them either.
    - Crystal W.
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Flooring Installers in Prattsville

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