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Chimney & Fireplace reviews in North Little Rock

  • A
    Jeff is AMAZING! He was prompt to respond, prompt to come to my house...several times...and spent a great deal of time explaining my options and what needed to be done. My house is 100 years old, and the chimney was crumbling. He took it down to the flashing and capped it off and even saved the antique bricks for me. He willingly came back several times because the plumbers messed up their scheduling to install the gas line. He cleaned years worth of garbage that was behind the ancient gas stove, built a firebox, painted it flat black, and installed my new gas logs. He always cleaned up after himself and was kind and generous with his time, explaining things to me. He even spent a long time on the phone talking me through relighting my pilot light when I couldn't get it to light. I would highly recommend him to do chimney work.
    - Rhonda A.
  • A
    Ray Lusk Plumbing Co
    Great!! Thought we were going to have to replace the gas logs in our fireplace because when we turned it on there was a strong smell of gas unless the flue was all the way open, which, of course, meant the heat went straight up the chimney ........we were afraid to use it anyway because of the smell. Another company told us it the gas logs needed to replaced and gave us an estimate for $1000. Luckily, I found Ray Lusk Plumbing on Angie's List and called for a free estimate. A very nice man named Landon came out and inspected the fireplace and tightened the gas valve and voil��, no more smell! My sister complimented Landon on being the nicest, most professional person to come to our house since we bought it last year, and unfortunately, we've had a lot of repair folks at the house! We were told by the company the valve may come loose again, and if it does, it will eventually have to be replaced.........and if so, we will definitely call them for the repair. Hopefully, it will work this winter and we can enjoy our fireplace for the first time since we moved in! P.S. Landon also helped our elderly neighbor with a small problem while he was there and didn't charge a dime!
    - Judy S.
  • B
    Jeffery(owner) was great to work with and he did a great job. Took a bit longer than expected, but this was not all due to Jeffery's schedule. We had a lot of moving parts that had to be coordinated. He was always here when he said he would be and was flexible with my schedule as well.
    - Sam S.
  • A
    Garcia & Son Roofing & Gutters LLC
    After the roof was inspected and no major problems were found I was told the minor repairs could be taken care of right then or I could schedule a future appointment. I wanted to get it over with and an hour later Travis had made the repairs and was gone. His honesty was greatly appreciated.
    - Robert H.
  • D
    Buck's Chimney Svc
    This was a huge waste of money and time. This is not, in my opinion, a good, honest professional company. We purchased a home last year with a fireplace. This was the first home we had purchased with a fireplace. We called Buck's Chimney Service after locating them on Angie List. We were really just calling to see if there were anything that we needed to do for the maintenance of the fireplace. We told the phone representative that we owned a gas log fireplace. She recommended that we have Buck's come out to service and clean the fireplace.
    Bob was here for maybe a total of 10 minutes. He informed us that we had a gas burning fireplace and that nothing needed to be done. He tried to sell us on buying a more expensive system. $65.00 dollars for a 10 minute service call. Nothing was accomplished and we declined the more expensive system.
    Responsiveness and Punctuality was also lacking. I had to call the company a couple of times in order to confirm my appointment. And on the day they were schedule to come out, I received a phone call from them to reschedule due to a bigger job. They reschedule for another date and time.

    - Mary Z.
  • A
    I would recommend this man to anyone. He came when he was supposed to be here, need the work neatly, cleaned up afterward, and offered very good information. He was also very reasonable in price. Should we ever need anything regarding a fireplace, he is who we will call.
    - Ricky M.
  • A
    Ray Lusk Plumbing Co
    The plumbers showed up on time. Came in and got right to work. They found the problem quickly, and fixed the issue. After the fireplace was working again, they explained what happened, and how to operate the system.
    - Matthew B.
  • A

     Jeffrey does excellent work - takes the time to inspect carefully and explain needed repairs while giving options for repairs.  Took the initiative to inspect all heating systems and venting even though just contacted to inspect chimney.  Because of this initiative, found several safety and heating efficiency problems that otherwise would not have been detected.  Very professional with highest quality of work while staying within his estimated $$ and on schedule.  Jeffrey took the extra time to explain how to best "cure" the new chimney lining, how all the systems were constructed and materials used with warranties, and how to choose a new screen or glass door for fireplace.  Can't say enough good things about his work - he's awesome!
    - VALERIE H.
  • A
    The work was done professionally and for a very reasonable price and I'm extremely pleased with the result.  I would definitely recommend the Chimney Doctor to others who need work of this nature in central Arkansas.
    - Charles B.
  • A
    We had a chimney fire 3 or 4 years ago and we had to call the fire department. It was really scary because there were sparks shooting out of our chimney and coming down on our roof and I was afraid the house was going to catch on fire. Something like that really gets your attention. This is probably overkill, but we use Chimney Doctor every fall before we run the fireplace to come out and make sure that the chimney is absolutely totally clean. He is very thorough and cleans up everything so that when he leaves the house is actually cleaner than it was when he arrived. He cleans the entire chimney from up on the roof. He has an instrument he sends down the chimney that scrubs the soot off the sides and then he has a vacuum and he vacuums it out of the fireplace and takes it all with him. We were so afraid from that fire that we will continue using him every year as long as we are still in the house here. The price is pretty cheap peace of mind if you look at it from our perspective. It was the scariest thing and that was the first time we had ever had to call the fire department for anything. It was kind of embarrassing because we had just let it go maybe one year too long and it came back to bite us, and we will never do that again. It would be good for most people to have their chimneys cleaned more often than they do. I think that's the sort of thing you tend to be a little bit lax on. I think the guy is an off-duty fireman so he really knows what he is doing. The price is very fair for the amount of time he spends. He is here for over an hour plus his travel time. He is always out within a day or two after you call. He always lets you know in advance when he is going to be there so that you don't have to wait around and he is never more than a half an hour off. His professionalism is extremely good. We are going to use him this coming fall. It was from a grim little piece of personal experience that we came by Chimney Doctor.
    - RAY W.
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Chimney And Fireplace Contractors in North Little Rock

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