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There are 1 highly-rated local pool cleaner.

Recent Pool Cleaning Reviews in Mulberry

  • B
    Burton Pools & Spas
    Leroy took real good care of us, very experienced, and has been with Burton for about 20 yrs.. He knows his stuff.
    - Sharon T.
  • C
    Burton Pools & Spas
    We went with this company becasue of their long standing reputation in the area. Great sales pitch and hands on service at the beginning. However once the pool was in and the checks had been written it is like we do not exist. I fully understand that no job will be perfect right away. But, when you call back to get things corrected that you do not feel are right you get told to call Terry, then Terry tells you to call Chris, then Chris tells you to call service for warranty work, then service tells you they will have to schedule you an appointment and will call you back....do you ever get that call?? NO! You tell them about situations that are not right and even back up your concerns with photos...do they call you back to discuss it with you?? NO!. To spend the amount of money we spent with them, then get treated like this is unacceptable. They tell you that when they leave your property you will not even be able to tell they have been there. Well, I can tell you our yard got destroyed in the building of the pool. The weather had some to do with it but the fact of the matter is they back drag the yard with a skid loader when they leave and whatever ruts, trash, rocks and debris that is left is on you to clean up. No matter what they tell you, your yard will not ever be the same after they are through. If you do decide to get a pool from them they will conduct "pool school" with you on the premises. There will be lots of things they will not tell you and when you ask they will tell you to consult your owners manual. Very disappointing. I have also heard similar stories from others who have dealt with them recently. I think it is taking on more work than you can comfortably complete the proper way. You can call all you want, you can even talk to David Burton but the end result is they now have your money and you are at their mercy to solve any outstanding warranty issues. They will "SIr" and "Ma am" you to death and even ask you in person how you like your poool if you see them in the store...but in the end they could really care less. You will spend a lot of money with them so take my post into consideration before you give them your check.
    - Kendall K.
  • D
    Burton Pools & Spas
    The process from the beginning (meeting with the salesman and signing the contract)to near the end went exceptionally well. Getting the pool ready and clean took 2 or 3 trips. We had to get them back to redo the dirt work getting the ruts fixed and yard as they found it. There were a couple of other loose ends that took awhile to get finished. But other than the inconvenience, they did get it finished and we are very pleased with it all.
    - Kathy F.
  • F
    Hefley Swimming Pools
    Came to our home and gave us a estimate on constructing a in-ground pool. Price was in our budget and Mr. Hefley said he would start construction in a few weeks. Well the few weeks turned int o a few more weeks which turned into a few more weeks until finally our phone calls were not returned. We basically wasted a full summer waiting on Hefley Pools. Do yourself a favor and dont bother with this jerk.
    - Raymond M.
  • F
    Hefley Swimming Pools
    I was quoted a price to install an Above Ground Pool.  $3500.00 to complete the task with landscape. On several occasions they said they would be here and didn't show up.  After the pool was level they discovered that concrete blocks should be put in under each piers.  they were not and had to go back and put them in.  therefore making the pool uneven.  I was told there were block under the 3 support poles.  I dug around them to find there were not any.  I called the company and he said "Oh I lied to you, I didnt put blocks under those I will be out tomorrow to put them in"  He came back and put about 3x3 blocks under there and said the reason he didn't put the full block was because the ground was too hard. I told him the instruction said that the blocks should go under the piers up front and he said "don't you know that manuals can be wrong". I called him back out and ask what could be done to correct the problem with the water being un-level.  He said I could drain the pool and he would come back out and fix.  He said he would not pay to put the water back in.  He could not afford it and this was his first above ground pool he has done in about 20 years.   I told him I was disappointed and he replied "I'm not going to lose any sleep over you being disappointed".  This company has been in business for over 35 years and I trusted the owner.  A long time friend.  I feel like as a woman I have been taken advantage of and I just want other women to not trust what every Joe blow tells them.  Even if they are your friend.  I gave him every opportunity to make it right and he has not.  There are more details that he lied to me about but this is just the top of the iceberg.  I will get another company to make my pool right.  I do not want him back to my home.
    - Dot M.
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Pool Service Companies in Mulberry

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