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Moving reviews in Mount Valley

  • B
    Bester Brothers Transfer & Storage Company
    All manner of moving and handling my household goods was done professionally and I was happy with that.   There was, however, miscommunication regarding the scheduling of the arrival of the load and how it would be delivered to the Arkansas location.   This caused stress for me, but everyone involved was courteous and worked diligently to get all things rectified.
    - Barbara S.
  • F
    Progressive Relocation Systems
    Totally horrible and it's not over.....  I was given an estimate of $1500 for the move and the pick-up date was to be June 30.  On June 30, I got a call saying it would be July 2.  I took off that day because they couldn't give me a pick up time.  Got a call the evening of July 1 saying it would be between 5 and 8 pm on July 2.  Kept getting calls on the evening of July 2 saying they were running late and it would be very late in the night when they arrived.  They said they could pick up at 5:30 the next morning.  That was Ok with me since I have to be at work at 7:00.  Then the time was changed to 9:30.  Arrived at 10:15.  My mother and a friend were they since I didn't want to take off work again.  The "head" guy was extremely rude to my 84 year old mother.  Insisted on seeing the check I had left before they would start packing.  THEN he informed her that it would be $2800 instead of $1500... So I went home to deal with them.  I have moved all over the country and to foreign countries.  I KNOW what a moving box is.  This smart a** told me that a large moving box was 2.5' X 2.5' X 1'... yes, slightly bigger than a boot box.  I ended up not sending 6 boxes and an entry hall table that were packed to go to keep the cost down.  I was charged $400 more that the quote ~~ $200 of that was a "gas surcharge".  I asked when things would be delivered.  Smart a** asked "when do you want it delivered?"  I said as soon as possible the next week which would have been July 7 - 13. I called on July 10 to see if things were on the way and was told they would be loaded on to the truck from the warehouse and would head out of Friday.  Didn't hear anything so I called  Monday and was told they would leave the warehouse on Wednesday and would be delivered in 3 to 5 days.  I flew to Virginia to be there when things arrived.  On Friday(July 19) I called again and they truck still hadn't left. I had to fly back to Arkansas on the 22nd. Things finally arrived today, July 27.  The roll top desk was destroyed... I dread even trying to deal with them for a claim.  I was forced into a rage every time I had to deal with them from the pick-up on.  I will be very surprised if I ever receive any compensation for the damage.   They e-mailed me a claim form.  States that I have to send pictures from "developed film" and that they don't except pictures from a digital camera.  Really??  Who has a camera like that anymore???    I feel like the whole thing is a scam ~~  low bid and then after they have your deposit, they jack up the price.  They lied about everything.  And now my daughter has broken roll top desk that means so much to her because it was a gift from her grandfather.

    - Danah M.
  • F
    Was due to deliver on the 1st of June as per contract. Did not arrive until the following Sunday at 2 a.m. After unloading furniture the condition of the furniture was appalling. Water damage on all surfaces of bedroom furniture as well as damage on all sides, scrapes, gouges, broken pieces of wood. Many items missing including weight set, elliptical machine etc. He gave me the runaround the first week and now will not answer phone calls.
    - Yolanda T.
  • A
    D & D Moving Co
    - Thomas k.
  • A
    D & D Moving Co
    - Jessie A.
  • A
    Wheaton World Wide Moving
    - RJ M.
  • A
    Lake Hamilton Lawn & Clean Up Svcs
    - Lyndi M.
  • A
    Razorback Moving & Storage
    They worked hard and they took care of my stuff. They were early.
    - Linda H.
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Moving Companies in Mount Valley

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