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Roofing reviews in Morrilton

  • D
    Hanke Brothers
    Initial contact was excellent with a response time of 10 minutes.  However, that's when it started heading south.  The representative that arrived to show their product was very good in all aspects except for the reason I called in the first place, an estimate.  This representative basically refused to give me an estimate because I was in the middle of taking several estimates from their competition.  I called their office, not to complain, to let them know that they are spending way to much time and money traveling without leaving estimates.  If  I had known of this standard/policy I would not have called them in the first place.  The owner called me back and reassured me that was not their protocol even though this representative had conducted them-self in this fashion before.   The owner then presented me with an over the phone estimate.  About a week later I called the owner back ready to commit to the aforementioned price and after small talk to to recollect the past conversations I was then given another verbal estimate that was 300-400 dollars higher.  When I mentioned the past verbal estimate I was given several reasons as to the changes in price but none that I found plausible.  If the owner had any doubt of his skills to give an over the phone estimate on the information on hand, he should not have speculated.  I was pleasant and cordial but the door was shut on future contacts.  They do have a superior product but need to eliminate second guessing and when their word is given "stick to it" even if the outcome is less than favorable.
    - David L.
  • A
    J & R Roofing
    - Billy S.
  • F
    Ross Roofing
    He did not redo his work and he ignored the letters and any kind of asking him to do the right thing. He also put the wrong color of shingles on. We had a leak 3 weeks after we moved in.
    - Holly W.
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Roofing Contractors in Morrilton

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