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Exterior Contractor reviews in Maumelle

  • F
    Shane Mahoney took our $2100.00 deposit and more than 3 months later only after many calls, texts, and emails finally placed fence posts. He disappeared without finishing the job or refunding the money for the fence he never installed. Mr. Mahoney has not responded to calls, messages, texts, or emails in the 7 weeks since. Be wiser than I was and check Better Business Bureau and the Arkansas Contractors Licensing Board of Arkansas where you will find other complaints. Don���t stop with the first review you read or believe nice looking Facebook photos!
    - T B.
  • B
    happy overall, there was one piece of siding that became loose and was left hanging that I had to get repaired. I was not told this happened and I feel it would have been better customer service if I had been told by the company instead of finding it on my own.
    - Karen A.
  • A
    Work was done great and fast. Price was not bad. Very professional and very happy with the job. I'd use them again. Price seemed a tad high considering they didn't have to use as many supplies at they thought they'd have to. But the work was done well and fast and very professionally.
    - Randall C.
  • A
    Called for an estimate which Todd got me the same day I called. Agreed on the price and was out to my house to complete the new mailbox the very next day! Todd called Acme brick and got a match for the brick on my house. He provided the new larger mailbox insert. All I had to do was write the check. Couldn't have been nicer or more responsive. Very professional. Thanks for the excellent service.
    - Jeanne P.
  • A
    Our house had gone 15 years without much updating. An area we thought we would start with was the front door and select window sills that were flaking paint bad. The front door was a mess with sticky glue and oozing residue due to direct sun exposure. Jim spent hours prepping the door and window sills. After his paint job all looked like new. When all was said and done we felt great about our money being well spent. Our sales associate was Heath and our painter was Jim. Both did their jobs in a professional manner and we will use them again.
    - Robert H.
  • A

    It turned out better than I even imagined it would!!! The walls are flawless and the baseboards look like they are new! Bradford Painting went above and beyond to make my new home look exactly as I had pictured it could! Les Bradford really listened to me and was able to give me what I wanted. He made sure he was giving me what was most important to me for the $ I could spend. I feel Bradford Painting takes pride in the work they do and in helping their client's vision come to life. I will definitely use Bradford Painting in the future and I will recommend Bradford Painting to anyone needing a reliable and skilled painter.

    - Leigh e.
  • A

    They arrived on time and completely done in about one hour.  We had a tree service company taking down tree limps at the same time the DWS was excellent in working with and around this mess.  I have and will continue to recommend them.

    - Art A.
  • A
    We are extremely pleased with Doug at DPW Enterprises Inc. I contacted him via form fill on his website for a quote to pressure wash my driveway yesterday afternoon due to some very dark black and white staining, and he contacted me back very quickly via email to come see the house and do a free quote the next day. I got a call this morning that he had seen the house and could do it for $50 same day. I had realized the evening before that my sidewalk and mailbox looked pretty bad too, and when I told him, he included those with the original price. The work was completed right then and it looks awesome, like brand new!!! He also sent me before and after pictures since I was at work while they did the cleaning, even though my husband was there to see in person, which I really appreciated.
    - Aubrey C.
  • B
    What the "teams" did well, they did VERY well;'s just like with anyone doing work on your property, BE THERE!
    Especially be there the 3rd day, which is when the majority of the problems occurred.
    In spite of the cable line being marked, they cut it; we were out of TV service for >24 hours....not once but twice! [Day #1 and Day #3]
    Part of the contract is to remove all of the exixting concrete from the previous posts; and after they left, we have found three (3) that were simply "covered over." It is only a problem in one area....but....really! [Day #1]
    One of the workman told my husband that the gate on one side could NOT be set up to open right>left (like the previous gate). I had to insist that I did NOT want to open a gate, walk around it to get inside the yar; and amazingly, the workman WAS able to install the gate the same way it was on the old fence. [Day #3]
    I wanted the fence facing the street to be perfectly level. The previous one "sagged" in the middle because it followed the landline. Since we are going to raise the level of the land in that area, I finally got the "big plan" across to the supervisor. I also asked that the fence be the same height as our neighbor's fence. Rather than cutting off the first two boards---connecting to our neighbor's fence---the boards were put on the ground, and the entire fenceline on that side was put in 1 1/2 inches higher than our neighbor's fence. That makes the amount of soil we have to bring in to correct the low point in the lot significantly larger.....1 1/2 inches more topsoil ver a larger area. We have to add more soil because the "expert" team did not cut off two boards on one side. The fence was already up on that side when we saw it so we didn't ask that it be corrected, but we just "shook our heads" on that one. If the new one didn't look so perfect---even though higher than it should be---that would have been a problem. [Day #2]
    There was no critical thinking in the group---even though we were told that there was an experienced "teamleader" on site; I never knee who was "in charge," but I think my husband may have.

    Our neighbor's landscaping, as well as a major tree trunk, were "butted up" against the OLD fence. Rather than making SURE that the new fence allowed for those limitations, the fenceline was offset about 1 inch onto our neighbor's property. They are GREAT neighbors---and actually paid for their 1/2 of that fenceline--and their fence side was not affected adversely because they had landscaping up to the side of the fence so there is no problem with our neighbor.
    On our side of the fence, however, we have a walkway---with the landscaping on the opposite side of the pathway close to the house. Since the fenceline did not allow for the fixed structures, the fence boards were actually CUT AROUND THE dead tree trunk, leaving a huge gap in the fenceline---and the stump sicking out as a big black circle! Where the neighbor's concrete landscaping/edging came up the fence, the board simple stuck out, which was also vious and totally destroyed the beautiful fence that was put on that side of the yard.
    The company never sent out the "supervisor" who priced the job, but I did say that I would try to cut the tree trunk back myself---something I lived to regret. After purchasing a reciprocating saw---and bending the blade---my husband became involved again and took off work twice to meet with the "team" to get the root sawed off and the boards replaced. I would definitely recommend a post-job WALK AROUND! The "team" just packed up their things and left. We would have pointed THAT out if there had been a walkaround. [Day #3]
    There were four (4) gates put in on two properties (2 on our property and 2 on our neighbor's property). Two (2) of the four (4) gates are awesome! We could not be more pleased!
    The other two gates leaned in at the top (on the latch side) and stuck out at the bottom. Our neighbor is a kindly old gentleman so he just paid the final part of his bill and didn't say anything. We were appalled with the rotted board that was put up to support the stable side of the fence where our gate latched, so we requested that the rotten board and the entire gate be fixed. We plan to sell our house in a few years---moving closer to our daughter---and that was such an eyesore! [Again, this was done at the end of Day #3; and we would have said something if a "walkaround" was done.]
    There were two (2) other boards (in 200+) that were warped when they were installed....but.....we would not have even said anything with such a large fence if the other things had not been so awful. Those two (2) boards were also readily replaced.
    Now, the positives:
    1. The fence is such an incredible improvement over what was there and really adds to the overall appearance of the house/yard.
    2. The vast majority of the work was perfect....truly could not ask for it to be better. We are also very pleased with the stable gates (once the corrections were made.)
    3. The workers were all pleasant to one another and to us.....a very competent group of workers!
    [I think they were just tired at the end of the 3rd day working on two yards at the same time.]
    4. Everyone we talked to did listen to us; and eventually, we are very satisfied with all of the corrections that were made at our request.
    We did "hold the last half of our payment until the work was done---since we were told by a neighbor he was still waiting on work to be done but had made the mistake of paying the entire amount without his fence being fixed. It was pretty obvious that the fence was not lined up correctly---and a less cooperative neighbor could have asked that one entire side of the fence be replaced because they lost an inch with the misplacement---but we were pleased when the stump was cut and the fence on that side was fixed.
    Now that it is all over, we are very pleased with our ....but....some of what happened could have been prevented. My husband and I had several conversations that should not have been necessary about "what to do," etc. That made the process unpleasant at the time; and since our daughter was visiting us from Utah, it cut into our time with her.
    - Clarence G.
  • A
    Wilson's did an excellent job over all. There were a few small communication issues. Initially they told me they wanted to begin on a Saturday. It was Friday when they told me this. I scurried around and got some things in the yard out of their way and arranged to stay home Saturday morning to talk to the installers when they started. No one showed up on Saturday and no one ever called and said they weren't coming. I had to work and had trips out of town most of the next week so I just let them go ahead and work.

    The installation crew did good work and did one or two small things they really did not have to do but I appreciate what they did.

    There were a couple of small items related to the installation details that did not get communicated clearly to the installers. This resulted in a little bit of rework but in the end it was done correctly.

    When they began the yard was full of leaves. I think this led to some sloppiness. We found quite a few nails and pieces of trim and siding in the leaves after they left. I can understand it would have been extra hard for them to see all the stuff with the leaves.
    - Steve S.
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Home Exterior Specialists in Maumelle

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