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Computer Repair reviews in Maumelle

Real People ~ Real Reviews ~ Real Results

  • It went very well even though my mac desktop was a refurbished one it was somewhat difficult to fix the problem since the computer was 8 years old. I liked the way they treated me very understanding and patient which I thought was amazing and the attires were pleasant I would definitely give them a Apluse 100 times
    - Sherrilyn G.
  • The service was fast and Troy (owner) is amazingly down-to-Earth and friendly.  However there were bumps in the road - but these bumps only made me a more loyal customer than ever.

    I noticed the display didn't seem the same when I got home - the resolution wasn't as high (imagine standard definition instead of high definition - HD) as the laptop originally had.  When I let Troy know about this he assured me he used the replacement part number and the display should have had the same specifications - I called the company I ordered the laptop from and they didn't even have the right part number either... the order was from 2 years ago and it was a custom build so I can accept that there were problems.  I called Troy (or used his email/ticket system - I forget - but I used both) and explained and he said he would try and find the correct (original) display for me - anyway - long story short - I didn't have much hope, but Troy called up some connections and pulled some strings and I have my original display!

    Definitely recommend him for any laptop problems you may have.

    - Lori S.
  • John is wonderful!  
    I work at home most of the time, teaching online, so I use the computer at least 8 hours a day, every day. I don't have time for downtime. My workhorse computer had been acting up for about a month and had now crashed. I did as much cleanup as I knew how to do, but it wasn't working correctly. I had a coupon from a neighborhood flyer, knew nothing about John, but was unable to get prompt service from the big name places, so called him. 
    He answered the phone immediately and I explained the situation. It was late afternoon. He asked whether I could wait until the next morning and I said I could. He was there right on time the next morning, very nice man, pleasant with my dogs, clean, neat...I had no concerns about letting him in the house. 
    It took him over an hour and a half to clean and fix my machine, but he did it! Gave me recommendations for preventing reinfection and watched as I explored everything to be certain in all worked. One program didn't start because of a corrupted file and when he didn't have the correct driver, he said that he'd contact the company for a repair disc and would send it to me. My computer is like new, with that one exception. Everything works the way it did before I noticed the slowdown a month earlier. I had to reinstall only one software program.
    The most amazing thing is that he did far more work than what that coupon would have paid for, but he charged me no more than the coupon price, even when I told him that I was perfectly happy to pay him more. I even tried to tip him and he wouldn't accept it. I would call him again for any computer problem.
    Just a note; his card describes him as a Senior Engineer with over 25 years of experience. I believe it!
    - Jennifer H.
  • They founds the problem with the graphics card and provided a solution to replacing a much costlier part. Cleaned off the virus that had been causing problems. They were finished when they said they would be and it cost less than the estimate they gave me. Very pleased with the service I received.
    - Cindy S.
  • Very professional and knowledgeable. They gave us a quote to do the job, as well as a completion date of one day. They delivered!!
    - Wilma H.
  • Super service and excellent work we are so impressed. Chris is professional and knowledgeable. We highly recommend him and would trust him for all our computing needs
    - carl m c.
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Computer Repair Services in Maumelle

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