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Carpet Cleaning reviews in Maumelle

  • F
    Desert Rose Carpet Cleaning
    23 days of trying to get the owner manager to contact me regarding the issue and still not even a missed call, voice mail or email. SO the issue is unresolved which conveys admission of guilt in creating the issue and lack of concern for customers and how the company is perceived. I will never use this company again and wish anyone luck who does.
    - Debbie B.
  • C
    The Clean Machine
    I purchased this service through Groupon so the price was good. I added 2 additional rooms and was satisfied with the price. They were on time. No more than 30 minutes was spent cleaning carpets in the entire house (about 1500 sq ft). They were sopping wet when the service people left. I had a large stain in my living room which is still there. The cleaners did not mention that the stain was not removed. I asked about it and was told it had been there too long. Although they mention the specially developed spot remover either they didn't use it or it didn't work. I was not offered any additional deep cleaning options. The carpets really don't look clean to me. I was very disappointed and will not use them again.
    - Jeanie T.
  • A
    Desert Rose Carpet Cleaning
    Arrived on time – called to let me know on their way. Generous in room measurement allowing me to get a room cleaned which I hadn’t expected moved some furniture also not expected. Spots removed problem with payment easily resolved.
    - Jeanie T.
  • A
    The Clean Machine
    Arrived early for appointment and went right to work. Very courteous and concientous. Did a very good job quickly and efficiently. Very satisfied with work. Gave us a free bottle of spot cleaner to boot. Will use again. Did not try to upsell anything. Explained the products they had to sell and the services they provided and let us make up our own minds.
    - Larry S.
  • B
    UltraClean of Arkansas Inc (The Boys In Blue)
    I called for an appointment, and the receptionist who answered the phone was...very....and quot;efficientand quot;....and by that, I mean bordering on and quot;curt.and quot;.....like the needed to take another call quickly. The company's cleaning man called an hour a head of time and asked if it was okay to come early....was fine. I was glad to get the job done by 10am (rather than the 10am-12pm planned). Two servicemen arrived, and introduced themselves. One told me for an extra $60.00/room, I could upgrade to the and quot;enzyme treatmentand quot; ($10.00 per room). I showed them around, indicating areas of concern and did and quot;purchaseand quot; the additional enzyme treatment for the den. One serviceman did the cleaning, and I think the other was the support person since I was not aware of what he was doing. It appeared to me that the cleaning man went over each area one time, even when there were areas that needed more deep cleaning (in my opinion). Immediately after the cleaning, the carpets looked so much better; but probably because the carpets are older, the problem areas showed up within 24 hours. I do not know if deeper cleaning---going over the dirtier areas more than one time---would have made a difference or not...but... that is why I have rate them as and quot;goodand quot; rather than the highest level. I didn't see any focus on traffic areas, which I assumed that there would be. The servicemen were here for 45-50 minutes. I am not unsatisfied with the service; but next time I will ask many more questions than I did this time.
    - Clarence G.
  • A
    UltraClean of Arkansas Inc (The Boys In Blue)
    I called the day before and was able to get a crew out the next day.
    Carpet had not been cleaned for 3 years. we have off white carpet and a new grandchild that makes a lot of spills etc.
    They did an amazing job in getting spots out. Really got our money's worth on this one.
    Josh and Barry were the technicians that came out. I've never used Ultraclean before, but will sure use them in the future.
    They took the time to make sure they got everything they could. With 13 year old carpet it's amazing they got it as clean as it did.
    - John T.
  • A
    Stanley Steemer
    They do a great job. It was not more than what we expected. There was a miscommunication between the girl at the office and the people that came out. She accidentally ended up charging me $400.00, but she fixed it immediately. She called me and apologized. It was no big deal. They did a fabulous job. They were courteous and fast. They called before they came out. They set a tentaive time between 9 and 11. It was a quality job. They went above and beyond by deodarizing a game room that is separated from the house. They ended up doing it for free. The way we had things set up to show the house, we wanted to make sure there was nothing drug any where. They were very clean. We followed along behind them, and they were good with that. I can't say they can improve on anything else. They were very nice and professional. They gave us a pamphlet on other services that they offered.
    - Carrie T.
  • A
    Desert Rose Carpet Cleaning
    They were excellent! I was so very pleased. They are top notch! I would recommend them and use them, again.
    - Martha M.
  • A
    Desert Rose Carpet Cleaning
    Very good. I was pleased with the results.
    - Jeanie T.
  • F
    Desert Rose Carpet Cleaning
    I tried for over a week to get a response to schedule a quote and appointment. Never got an answer and went with a different company
    - Rebecca G.
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Carpet Cleaners in Maumelle

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