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Auto Service reviews in Jonesboro

  • A
    TPi Automotive
    At arrival customer service was awesome! Service was very fast and they even let me know about another problem with my vehicle and talked me through the process of how to fix it myself. My car was sputtering after I installed a new Throttle Body, and after TPI got through with it the engine now idols smoothly.
    - Eric L.
  • F
    BULL'S WHOLESALE AUTO II
    I took a truck to my mechanic and he told me the truck was going to need a new moter bc the seals were going out nd the fuel pump was going out. I went bacl and told him and he git a fended amd begamd arguing withe saying I was wromg and was lying. I walked away of course. I drive by there ever day amd seem it sit the for 3 months
    - Austin G.
  • C
    DAVIS AUTOMOTIVE & FLEET SERVICE
    In December, the engine lost all power while being driven. All oil had leaked out of car resulting in blown engine. We called Davis immediately, and they sent out a tow truck within 30 minutes and towed the car to their shop. To their credit, they admitted that when the oil filter was ordered in December, two digits in the part number were transposed resulting in an incorrect part being installed. Since they are certified, they turned the case over to their insurance company. We were provided with a rental car for a week, the car was totalled, and we were given what we felt was a fair price. Mr. Davis was more than accommodating and professional, but the experience was upsetting as this occurred during the holidays and could have been avoided had more care been given to ordering the correct part. We think Davis Automotive specializes in diesel engines and not foreign make cars.
    Also, we gave them a D for professionalism because when the car was on their lot waiting for the appraiser, we asked that they lock the car. They said it would be done right away. We went back in the evening to remove some things from the car, and it was unlocked. Unacceptable.

    - Berton Scott K.
  • A
    BOSCHE'S AUTO SVC
    Bosche has been our car repair destination for the last 10 years. They are very honest. If something doesn't need to be replaced they will tell you. They do quality work and stand behind their work. They will try to locate parts that are quality but not overpriced. . We have had them look over our car before a long trip. They are great at preventing a problem. But, they will tell you if it something that needs to be taken care of immediately or it can wait. The younger women at the counter is very helpful, friendly and conscientious. It is a friendly family business.
    - Craig C.
  • A
    BOSCHE'S AUTO SVC
    This was my second time to have service done on my car with Bosche's. The first time they were able to tow my car to their shop and find out why it wasn't starting. When they found out it was a computer problem that had to be repaired by the dealership, they towed it to the dealership for me. Even though it took time to find the problem, all they charged was for towing. I took the car back later for a scheduled tuneup and some minor repairs. I had a list of things for them to do to the car and they called me back saying some of the stuff was unnecessary and saved me about $700. They had the car a little longer than anticipated but this was due to waiting for a part ordered from Nissan. They specialize in domestic cars and trucks so I wasn't surprised it took a while for the part. My experience with them has been better than any other auto shop I've ever worked with and they have always been polite and forthcoming. Will plan on using their services for years to come.
    - Joy S.
  • A
    University Auto Center
    The service went well. Brian ALWAYS does excellent work, and he fixes the problem the first time.  Brian only charges for real time labor, not book time, and doesn't mark up the price of parts.  He is incredibly honest, and will not do a repair unless it truly must be done.  Some shops will just do things because they want your money. Brian does high quality and honest work because he wants your business.  I have referred friends to University Auto Center, and they have always been treated right.  You can't ask for a better repair shop.
    - Lawrence S.
  • A
    Team Clean Car Wash
    Team Clean car wash is not the touchless type which I prefer but the brushes they use are gentler on the car than others. They don't scratch and provide a good wash. The tires get cleaned so much that they shine.
    - Mike D.
  • F
    Pro Tech Auto & Repair
    They estimated the cost at $588 including everything.  I told them to proceed.  A day later I missed their call and on the voicemail they said "you need to come down here and look at this."  I went down there, and they had performed some of the work, having changed out 5 of the 6 spark plugs.  But on the 6th plug the spark plug broke even with the engine block.  He said that it wasn't his fault, but he showed me the pry bar he was using for leverage to remove the old plug, being about 2 foot long.  I tried not to get upset, but rather went to the auto parts store and bought some "PB Blaster" screw loosener spray and a $20 kit of "easy out" screw removers.  I told him that a mechanic friend of mine recommeded turning the engine over a few times to see if the compression in the cylinder would push the ceramic parts of the plug out of the hole.  He said he would try to get the spark plug out, but didn't think it would work.  I didn't hear anything for two days.  When I called him, he said he tried my trick, but it didn't work, so he drilled out the center of the spark plug and used the 'easy out.'  He had warned me that if he had to do that, the ceramic pieces would fall down into the cylinder, basically ruining the cylinder.  I guess he got impatient and proceeded with that anyway without my permission.  When I talked to him he said that it was now running worse than when I brought it to him, and it was probably a fire hazard as it was leaking gasoline around the area he drilled into.  He wanted to take the head off and clean out the cylinder.  I told him that I wouldn't trust him to do any more work.

    Granted, the van has 150,000 miles on it.  But, it was running and functional when I brought it to him, now I have to have it towed away to another mechanic that will tell me if it is a total loss or not.  I wasn't expecting perfection, and I tried to make it easy for him to do the right thing but he wouldn't do it.  If he hadn't charged me the labor I might not have been as sorely disappointed in him as a service provider.  Basically, he charged me $240 labor to break my engine, and installed about $200 parts onto an engine that will need to be replaced anyway.
    - Brian C.
  • F
    Wolfchase Toyota
    Absolute WORST car buying experience of my life! Did my homework, checked Carfax, extensive test drive, looked the entire car over to the best of my ability and trusted Toyota/Scion Certified Pre-owned warranty and the full Toyota 145 point Certified inspection and still got taken!!! Filed complaint with Scion and it turns out that Scion doesn't go by customer input when determining if problems have been corrected, they go by the dealer. When I found initial problems 2 days later, I took it to the Scion Dealership in my town, they did what they could to make repairs free of charge and also showed me other things that as they say "Could only have been missed by Wolfchase if they were blatantly ignoring them". Wolfchase did NOT record the repair they made (rust area covered by wax ) and intentionally kept it off the records. My local dealer did more for me free of charge than Wolfchase would. DO NOT BUY AT THIS DEALERSHIP AND DO NOT TRUST THAT THEY ARE BRINGING THE CAR TO TOYOTA STANDARDS! At this point I will never buy Toyota / Scion again because they will do nothing to hold their dealers to the standard they promise on their website. They repeatedly passed me around and ultimately I made 3 - 150 mile round trips to Memphis just to get things taken care of that should have been and could have been taken care of the day I purchased the car. I TRULY feel that they just keep dragging things along hoping to wear you down so they do not have to do what is promised. I missed 2 days of work and they did not seem to care one bit. So... where I am now is, I purchased a Certified used Scion from them, $350 worth of A/C work was done, paid for by them and done at my towns dealership, so they didn't have to pay for a rental car for me. They corrected a rust spot that was waxed over to cover and gave me no paperwork to show anything had been done. My dealer installed missing support brackets under the front of the car that they neglected to correct. They went back to "Carfax shows no accidents, you must have done it". I have to replace an inner fender well that came off due to the missing parts and was damaged while I was driving, at my own expense AND!!! Here's the big one. At my first oil change, MY LOCAL dealership shows me fluids that are CLEARLY not new and should have been changed PER TOYOTA'S CERTIFIED PROGRAM, that were not , so I have had to pay for that as well. At this point, I have NO trust in them what so ever and will not even go back and lose another day's pay to try and "arbitrate" the resolution. I do not want them anywhere near my Vehicle.
    - Terry C.
  • A
    Nettleton Auto Sales
    I dealt with Danny Riddle at Nettleton and was very pleased with the overall experience. He was able to give me the information I needed and he did it in a polite and professional way. He never pushed me into something I didn't want. I believe Nettleton is a great place to go if you are looking for a car.
    - D N.
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Auto Services in Jonesboro

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