Find top-rated Service Providers

Find Top-Rated Jacksonville HVAC Contractors

There are 4 top-rated hvac contractors in your area.

Zip Code
Join Angie's List Now To see all 4 highly rated companies in Jacksonville

Explore Our Solution Center for Helpful Heating & Cooling Contractor Articles

Go to the article: 

Troubleshooting Common Air Conditioning Problems

.
close-up shot of top of air conditioner unit
Go to the article: 

How Much Does Installing New A/C Cost?

.
HVAC technician inspects air conditioner.
Go to the article: 

What Should You Do if You Have a Holiday Emergency?

.

Hvac Repair reviews in Jacksonville

  • A
    I called several big name companies, none of which i was impressed with. Each one gave me a generic estimate over the phone. With Jay's, a Representative came out (at a time that fit my schedule), and we discussed several options. He measured my house, each room, evaluated the windows, insulation, pretty much every aspect of the house related to the heating and cooling. A couple of days later, he calls asked to come back out to discuss my needs and recommendations. Again, very informative, and answered each of my questions with knowledge and documentation. After some discussion, Paul, our salesman, walked us through some financing options for the system we chose. I never felt any sales pressure through the whole process. Install time came, and the first morning, my house was swarming with Jay's workers. Each one performing their job with confidence and knowledge. The old duct was stripped out within hours, and the old unit was out just as quick. Measurements were taken for the duct work, and the duct crew headed back to the shop to begin the custom construction of the duct work. The install crew stayed behind and started the install of the new furnace and AC units. I'm the type of guy that likes to learn from others, and the crew was very gracious in allowing me to ask questions and demonstrate things to me as they worked. I never got the feeling that they were bothered by my questions. Entire install took 1 week. Duct work took the longest. When the duct crew came back with all the new parts, they got right into the install. Each time they made access into the house to work, they immediately cleaned up where they had worked. At the end of each work day, they cleaned all they area's they had worked, organized the material they were leaving on site and
    - Daniel M.
  • F
    The best part was them driving away from me down the street. The level of knowledge that the techs had was poor based on them wanting to try to upsell no matter what was wrong with the system. They tried to tell me more was wrong with the system, that there was nothing I could do with the system, and incorrectly setting the system up for us. We had to have someone else come out. They were over selling freon in the unit, rather than evaluating both systems, and the pressure of the flow were all correct, especially the volume of duct work that went through the size if it was the correct size. Overall they did not evaluate and treat the system problem. They were never late. It was a poor experience because they were poorly trained. 
    - Scott L.
  • B
    I liked that they got the system working. They were nice. They just did what they were supposed to do. It took them probably about 45 minutes to do the work. They charged $75 when they came out and they had another $75 for the part. They were here on-time. They came out when they said they were.
    - john j.
  • A
    Our heat went out on Christmas. I called Jones Engineering the next business day and they had a tech to our house by 11am (he was early). They tested and double test everything to make sure they had the correct part. By the time they located the part is was after 4pm, but they came back anyway and got our furnace repaired. The tech was there until 7pm and they did not charge us for after hour service rates!
    - Gregory R.
  • F

    This is my reply to this company's response,...
    First of all, the response from the contractor ARE NOT FACTS but Lies. The Whole emails trying to get ahold of us to do the work, we also have all those emails and the dates we gave him and how emails shows the time delays in responses from Dan. As far as The Quality Control Checklist goes, correct me if I'm wrong but I thought Chapman Service was the professional not me, however according to his response and his silly Quality Control Checklist goes I guess (we the customers) need to be MASTER HVAC And Electrical tradesmen to have this company work or install anything! (At the end of the day it the contractors job to due there due diligence and what was contracted but I guess every elderly and mobility impaired people too should climb up in the attic to inspect his Checklist and make sure that's what they contracted and did install.) We are not either but that what he's saying about his checklist. We also have a letter confirming To Whom it may concern Chapman Service inc DIDNOT pull a permit during installation but he DID 7 MONTHS later! I have documentation that proves other wise about (The MINOR) electrical that Champan installed and failed (His WORK FAILED after being inspected) not the existing wiring. However the existing wiring he speaks of I still have the original email from Chapman stating that wire needs to be replace before the system can be installed due to it not being the right size wire for the unit, right there he's tell you he DID NOT replace what he CHARGED me for! Yes he pulled a permit on The Electrical panel he installed not the additional electrical work he preformed on our house. I have a email of the list from the State inspector of his work beening FAILED not just what he's describing the existing electrical wire in the Disconnect, but his work was not I also have an email telling Dan I want documentation of the violations for the inspection and pictures and see he never addressed my request, however Dan states in a further email they have giving documentation and pictures to State Electrical inspector and City inspector. Feel free to contact both inspectors and look at what Dan is telling you did not fail. And the leak on my floor I also have pictures of it leaking originally on 9-25 and pictures of the second leak on 9-26 is why he had to come back out on Sunday again because of it leaking but as he's saying temporary repair also my pictures shows the leak again on his work. The existing NOT PVC but black role pipe (In The Slab) was not leaking it was his work. The whole floor beening repaired issue, I even tried to help this contractor find the floor to do repair from the original installer, everyone even the ones he had came out with told him the floor could not be repaired due to availability of the floor TO MATCH. Dan choose not to except that and told me it was not realistic. He then turned it over to his insurance company because every Contractor called said the exact thing about floor being repaired. On 9-25 I verbally told Dan about the buckled floor DAN himself told me to call my homeowners insurance I replied I'm not paying my deductible for something you installed that ruined my floor. Also in my emails to Dan I told him from this point forward everything needs to be emailed since his word doesn't mean anything, Feal free to contact me for those emails from day 1 of indication of contact through email to the last day of his finale inspection. Which it took him several more then twice for them to come inspect everything and FINALLY pass it. He obviously does not know his trade if he calls in for reinspector and it takes 3 more reinspections to pass what was on the list from the very first violation report. As far as heat not working I know the truth heat ran for over 20 minutes but never heated the home, SO, why would the HVAC inspector tell him to (Check it out if It DID in fact work?) also have a letter showing this. This Contractor is a pathological lier but I guess when you take advantage of people the ways all the negative reviews show about this Contractor They have to Lie to sleep at night. All my words are FACTS and are in all my emails to and from Dan. Please feel free to send me a email and I'll send you all emails and letters from inspectors showing Dan is lying about his above statements. And look how Dan is talking about US THE CUSTOMER. Is that someone you want to work for you?!?! That does not appreciate the customer?!?? They say people like this will always get what they deserve in the end.
    - Rian R.
  • B
    As soon as possible the company began selling another inspection because heating isn't easy to do in August. Day of service I was called and told the tech assigned was out but they could fit me in. Why? Just send someone. Tech sold a starter capacitor citing the old one was failing. He stated everything else was okay. FAST FORWARD TO NOVEMBER? Furnace doesn't work. Thermostat indicates heat is on but nothing is happening. I pull access plates and look for something obvious. I find one thermostat wire, the white one, slightly pulled from the terminal strip. The screw is tight without a wire underneath. Touch wire to terminal and heat begins. I cannot prove it, but feel I was set up for another service call. I used Jay's 8 years ago and was pleased. This isn't the same business quality i knew, only the name remained.
    - Mickey B.
  • A
    Friendly call. Quick response. Resolved problem quickly.  Returned to ensure problem was resolved and leak fixed. Technician was friendly and knowledgeable.  I purchased a seasonal contract...highly recommend this company for all your AC/Head needs.


    - Darren B.
  • B
    Toilet would not flush well so plumber was to order a part and call me back. I waited several weeks and then called them. After several days they told me someone else had used my part. And he was to call me back again to set appointment but did not. After a month or two he finally repaired the toilet and it works fine.
    - Patricia K.
  • F
    I interviewed 3 companies n got 3 estimates lowest being 4000 and this comp was highest. I went w this comp because of the name n they promised me a Lifetime warranty on unit. I called owner n clarified definition of lifetime n he said as long as I lived in house unit was covered completely.   Installation was completed in a day without an air leak check ever being done on my ducts in attic which was one of my big concerns and I was left with a hole in my wall they did not have a vent cover that would fit the new air intake .....it wasn't a standard size.  It was late n the installation guy n his partner lft n the AC did not work all night. I called called no one answered the phone that night or at all until around 4 on Friday when the installation guy calls me n says he is in Fayetteville it's his birthday and he would see me on Monday.   Long story short the same two men came n it took them another four hours to figure out what they had done wrong n fix it.  Since that time they had to replace my thermostat twice because the one they sold me would not work w unit installed so now I have a plain jane thermostat instead of the fancy one I wanted so I could stop my kids from changing it.  I called four times asking for the A/C Paperwork and the warranty n they to this day a year later have not sent any paperwork. I paid an extra 300 for a maintenance contract n he said they would come twice a year to check it n do main n I have only seen them one time.....ON NEWS SAYING THEY LOST THEIR LICENSE.   I feel really stupid cuz went to attic to put a Xmas snowman up and my son noticed that two of my ducts had holes in them n he said looks like I need to get someone up there to reseal the ducts cuz spiderwebs were blowing .....they never chked my ducts like I asked them to.  I feel like a FOOL. Still waiting on PAPERWORK for warranty promised way overpaid for a crappy product n crappy service
    - Penny B.
  • A
    Jays service company has installed new heat and air systems in two houses for my wife and I and two for my daughter and son in law so I feel qualified to make a few comments. In these days of texting and recorded customer services its a pleasure to do business with a company that is honestly interested in getting you the best value for your dollar. When you are  retired on a fixed income that's critical.My problem was a small leak in the attic unit which was very difficult to find. During the troubleshooting and waiting for the new part they stopped by and kept my system fully charged. When the new part came in it wasn't an exact fit so the owner himself came out to make sure it was right. Couldn't ask for better service. Highly recommend Jays for any of your heat and air needs.
    - George H.
Join Angie's List to view provider's name.

HVAC Contractors in Jacksonville

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!