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Bug Control reviews in Jacksonville

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  • Jon the technician was extremely polite and courteous.  He was knowledgeable and efficient, he explained, in detail, every step of the process.  We only saw a few ants the next morning which he warned we might but since then we haven't seen a single ant. 
    - Edith M.
  • I had a contract with Terminix. And scheduled an appointment for June 19th between 5pm -7pm. I left work early to meet terminix and arrived home at at 4:35pm. Terminix had not shown up yet and it was 6:20pm, so I called and spoke with the receptionist named Ashley. I explained to her that I had an appointment and they had not shown up yet. Ashley informed me that the technician stated that he came to My house at 4:50pm and no one was home. I explained to her that I I had been and never left my house, and that my screen door has been Open since I came home. Ashley told me to hold on that she would Transfer me to someone who could help me. I held the line with music For 20 minutes, than someone answered the line and asked me what they Can help me with. I told them that Ashley said they could help me. The representative stated that I had been transferred to the After Hours department In Arizona, and that the department that Ashley works for was closed and that's Why she transferred my call to them.... I was HOT. I asked to speak with a supervisor in which I spoke with Bill. I told him that I wanted to Cancel my policy. And explained to him the reason why. He told me that The tech that never came was named XZaivor. He told me that he would Refund my account that I had just renewed. I don't understand why we can't get good service when we pay hundreds of Dollars yearly for a service contract that we only use once a year, and the technician can't even show up or call. POTENTIAL CUSTOMERS BEWARE !!
    - Yulonda S.
  • They drilled holes in my walls to spray for termites. After they were done they left and never returned. I called them three times to return and fill the holes. All they would tell me is that they will put me on there list of things to do but never showed up. After waiting and calling for two months I just filled the holes myself.
    - Jose P.
  • ompany sprayed exterior of house perimeter for insects.  Sprayer was affable, responsive to my questions and input, polite, and seemingly thorough.  I mostly sat in my garage doing a carpentry project.  The guy got my attention as he spray sprayed the garage threshold, thoroughly wetting a gasoline can, part of a cloth covering my motorcycle, and numerous other items in the proximity.
     
    The gasoline can had a sheet of fluid on the exposed to spray side.  Other things where the same way.  The covering cloth wasn't just 'wet,' it was saturated, as in dipped into a bucket of water and removed, that wet.
     
    Noticing things I and other family members will be bare hand handling, I pointed out what I considered over spray, asking about the hazardous nature of the chemical/s to which the sprayer smilingly and confidently beamed were harmless to humans.  That just didn't sit well with my medical science degree and a possibly above average awareness of the possible long term
    effects of insecticide exposure in general.  After he departed, I completed a walk around with a camera. 
     
    The front and rear entrance areas were 'flooded,' still running with rivulets of spray.  The back entrance and porch had numerous items thoroughly covered in spray to include the bar bq cue grill, shoes used to walk around the yard, floor mat, bird bath, etc.
     
    I don't know what I expected regarding the back porch items, but I didn't expect to see the grill drenched and wet shoes.  I thought about how often my family transits the back entrance bare foot.  thought about the chemical (Temprid) and its contact with a cooking device.  I thought about my wife slipping on her yard shoes bare foot.  Cumulatively, I felt queasy. 
     
    Photos say everything.  Items glistened with solution, the wife's leather shoes are dark with solution (photos capture drops?), the sliding back door is still dripping. 
     
    I promptly called the company, asked to speak with a manager, and requested the chemical name/s.  I left two messages.  Have yet to hear from a manager.  The sprayer called me an hour-ish later with the chemical name, Temprid, reassured me the it was harmless to humans, and that he "...Didn't spray the shoes... but maybe a few drips..."  I stated once, matter of fact  he did, but that I wasn't going to get argumentative about this issue and continued the conversation.  Again, photos say a lot.  My wife's shoes are sealed in a ziploc baggy.  Wonder what a chemical analysis would say?  My shoes will be likely be disposed; I won't wear them.  Would you?
     
    Maybe the shoes technically weren't sprayed, but were soaked with over-spray.  Is there a net difference?
     
    Again, don't really know what I expected regarding a perimeter insecticide treatment.  Have no memory of similar experiences. 
    Maybe(!) I previously got a  heads-up call and moved the aforementioned and other items away from the wall, but doubt it. 
    I know for a fact I these observations are the first. 
     
    I  think I'd have likely moved the porch items, easy to do, would have tried to be much more precise when spraying garage items,
    or asked the customer to move them.  However, this is the equivalent of Monday morning quarterbacking.  I don't know about the sprayer's training and I wasn't on his time clock...
     
    The MSDS (material safety date sheet) suggests to me Temprid is, compared to many other insecticides relatively innocuous.  Same as borax?  Definitely not the same as diatomaceous soil in my opinion.  Borax has some issues, but I think most knowledgeable folk would say it is generally much less toxic in many aspects.  Negative MSDS quotes,   Harmful if absorbed through skin.  Avoid contact with skin and clothing.  Store in a cool, dry place and in such a manner as to prevent cross contamination with other crop protection products, fertilizer, food and feed. 
     
    My bar bq grill?  Wife's shoes?  Queasy about the spraying and as of now, don't think I'll renew my contract
    - mike k.
  • They call ahead of time and come on time so that I am ready for them.  They are pretty effective and I have never had any problems with anything since they have not found anything.  They are very friendly and professional.  I would use them again in the future.
    - Lynda L.
  • This was the disappointing part of the experience for me. Once they left it looked good for a week or two but then it appeared that something else was up there moving stuff around and I did not want to call them back for additional money just to set a trap with a daily cost of like $75.00 per day just to sit in the attic. I expected them to at least offer me some clues as to what else could be in my attic but the technician seems to ignore my concerns.
    - William M.
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    - Edith M.
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    - Diane and Jay S.
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    - Zerda D.
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    - candy g.
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Bug Or Animal Control in Jacksonville

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